KERKOM Reviews

Frustrating dinner experience. Very frustrated with our dinner, made a reservation and arrived on time. All was fine, was seated and loved the space. We were upstairs and the place is set up well for everyone to have a great view of the Danube and all the water traffic plus the Buda Castle across the way. It took 5 minutes for a staff person to finally come up to us and ask what we wanted to drink. We actually placed our entire order at that point. All staff had appeared busy so we were not upset at this point. Our Beet salad arrived pretty quickly, was still waiting for our drinks to arrive which they finally did. The beet salad was wonderful, it was portioned well and had been prepared very nicely. Then came 45 minutes of waiting for our main entree’s. We saw 3 tables who all ordered after us be served including a table of 8. Very frustrating to say the least. No one came up and asked if we wanted another drink, had to ask 1 server for more bread when she was walking buy with the basket. Finally got our servers attention and she said she didn’t know why our food wasn’t up yet. It arrived maybe 12-15 minutes after I asked about it. We ordered 2 chicken dishes, was fine, it had the mushroom risotto and had nice flavor. The 2nd dish had less flavor, the chicken paprikish dish. The pasta served with it was overly cheesy and just not that nice. The best part was the cucumber salad that was served with it. Just very disappointed in the experience. Pricing was fair, understaffed most likely but not one person checking on us for over 30 minutes till I flag our server down is not acceptable. I would not go back and would tell others to stop here for a drink but not trust them to put out a nice meal.