The Physio Box Clinic - Kensington Reviews

Chris Ballard 2025.12.09

     

After my shoulder surgery, I began physiotherapy with Giuseppe and his team with the aim of working towards returning to the rugby pitch. The progress that we have achieved in the first couple months has exceeded every expectation. I feel that their clear guidance and hands-on techniques have helped to accelerate my recovery far beyond the typical timeline - with small wins such as better quality sleep being achieved after the first few sessions. I’m extremely impressed with the quality of care and I would highly recommend their services to anyone needing post-surgical rehabilitation and with the aim of returning to sport.

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Reply from The Physio Box Clinic - Kensington 2025.12.10

Thank you for sharing such a wonderful review, Chris. We’re delighted to hear that we were able to make a positive impact on your recovery

Alexandra McKelvie 2025.12.08

     

I received amazing treatment at The Physio Box Clinic for my back and hip. Joan in particular has been so fantastic. He knew exactly what was wrong and I have been so impressed with laser and needling treatment on offer too. I feel so much better already and highly recommend him.

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Reply from The Physio Box Clinic - Kensington 2025.12.10

Hi Aleksandra, thank you so much for taking the time to share your positive experience with us.

Florian Kasperski 2025.12.08

     

Had ongoing lower-back issues and Joan did an amazing job getting me back on track!

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Reply from The Physio Box Clinic - Kensington 2025.12.10

Thanks Florian, your feedback is greatly appreciated!

Holly Harrold 2025.12.07

     

I had a great experience with Enrico. I pulled my back a few weeks before my Hyrox event, and he quickly diagnosed the issue and gave me exercises tailored to my goals and training. I appreciated how clearly he explained everything. Thanks to his support I've recovered in time and I'm able to compete, which I don't think would have been possible without his help. Thank you Enrico :)

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Reply from The Physio Box Clinic - Kensington 2025.12.07

Hi Holly, thank you for taking the time to share your recovery story, that's much appreciated and motivates us to keep delivering the highest quality of care!

Ondrej Wiesner 2025.12.06

     

Joan del Arco is a total GOAT! I've had a herniated disc for roughly 5 years now, seen 5 different physios and 4 separate doctors, all without any improvement. Then I saw Joan. It feels like he was the first one who actually wanted me to get better, instead of just to keep me coming back. He put together a solid training program with realistic timelines, even took me to a gym with him to make sure I'm doing everything properly during my regular workouts, alongside the program he'd given me. A year later, just had my scan done, and the herniation is now almost fully healed! On top of being the only person who managed to help me in half a decade, he is also an incredibly genuine, friendly person, who made each session something to look forward to every week. I can't recommend the dude enough, 10/10 for Joan!

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Reply from The Physio Box Clinic - Kensington 2025.12.07

Hi Ondrej,

Thank you so much for your kind words — I’m sure Joan will be delighted to read your review. Stories like yours are our greatest pride and motivation to continue helping as many people as possible. We truly appreciate you taking the time to share your experience!

Marcello B 2025.12.05

     

Fantastic experience with Giuseppe for a speedy recovery and great support. I suffered an ankle ligament injury and after only two sessions I have improved very quickly and in 10 days I went from using crutches and an orthopaedic boot to be able to walk autonomously. Really recommended!

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Reply from The Physio Box Clinic - Kensington 2025.12.06

Thanks for the great feedback Marcello, we’re very pleased to hear that you found our service helpful!

Tad Zindi 2025.12.04

     

World class facility with a great team, after spending +12 hours at my desk, the team gave me practical everyday advice plus great sessions, I felt as good as new after only 4 sessions! Couldn't recommend them more.

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Reply from The Physio Box Clinic - Kensington 2025.12.06

Thanks for the kind words Tad, helping patients overcoming aches, pains and injuries is our mission.

Guy KW 2025.12.03

     

Great experience so far. Had shoulder pain / impingement which has kept me out of the gym for c.2 years. After 2 sessions I’m back in and starting to bench again

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Reply from The Physio Box Clinic - Kensington 2025.12.03

Thank you Guy, we look forward seeing you progressing further towards your goals!

bassem bahlas 2025.11.25

     

I have been struggling from a few cervical discs for a very long time and tried multiple physical therapy techniques. I visited Mr. Giuseppe and I have only done 2 sessions so far using laser therapy and I am already feeling much better. Definitely recommend trying!

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Reply from The Physio Box Clinic - Kensington 2025.11.26

Thank you Bassem, your feedback keeps us motivated to deliver great care to all our patients!

Emily 2025.11.12

     

Absolutely Excellent. Thank you so much!

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Reply from The Physio Box Clinic - Kensington 2025.11.12

Thank you Emily!

Chris O'Shea 2025.11.04

     

Fantastic experience with Giuseppe! Contacted Physiobox for the first time in the afternoon and they managed to get me an appointment a few hours later on the same day. I had suspected BPPV with vertigo and overall dizziness for days. Giuseppe diagnosed and treated the issue within 20 minutes and I managed to walk comfortably out of the clinic for the first time in days. Couldn't be more impressed with how kind he was as well as professionalism! Highly recommend to anyone.

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Reply from The Physio Box Clinic - Kensington 2025.11.04

Chris, thanks for taking the time to share the review and for the kind words. We wish you all the best!
The Physio Box Team

Lily 2025.11.04

     

I came to the physio box following a complex brain surgery and my neck was very stick, painful and sensitive affecting my quality of life. After 5 sessions I am incredibly happy about the outcome and the level of care and expertise from the physio team.

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Reply from The Physio Box Clinic - Kensington 2025.11.04

Hi Lilly, thank you for sharing your inspiring story! Stories like yours are what make our job so rewarding.

Joshua Gibbon 2025.10.23

     

I've had two inguinal hernia surgeries and after just one meeting with Guiseppe, I was given a clear insights into where my issues lay and how we're going to fix it. Fantastic service, highly recommend!

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Reply from The Physio Box Clinic - Kensington 2025.10.23

Thanks for taking the time to write a review Joshua. We look forward seeing you progressing and return to sport activities at full potential :)

David Franco 2025.10.23

     

Joan is a professional who has treated me for various injuries, from my calves to my IT band. 100% recommended.

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Reply from The Physio Box Clinic - Kensington 2025.10.23

Thanks David, we truly appreciate your feedback and I am sure Joan will be happy :)

surasak inprom 2025.10.20

     

My wife come to meet Specialist Giuseppe about shoulder pain in 3 weeks she got better .I recommend here is the best in town. ภริยามาหาคุณกูเซปเป้ อาการปวดไหล่ ดีขึ้นภายใน 3 สัปดาห์ ครับ

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Reply from The Physio Box Clinic - Kensington 2025.10.20

Thank you for taking the time to share your positive feedback!

IZ ! 2025.10.16

     

After injuring my knee playing football, I feared I might never recover fully. Giuseppe’s expertise and thorough diagnosis changed that! He identified my problem and provided a clear recovery plan, guiding me step-by-step. As a sports coach on my feet all day, I was in a lot of pain and couldn’t even walk up stairs a few months ago. Now, thanks to Giuseppe’s care, my knee feels the best it’s felt in years! I highly recommend him to anyone in need of effective physiotherapy!

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Reply from The Physio Box Clinic - Kensington 2025.10.20

Thanks for sharing your story, feedback like yours are truly the best part of our job!

Ludovico Lazzeretti 2025.10.03

     

One of the best physios I have been to. Went to see Giuseppe for my ankle injury and in a few sessions he put me on the best track for recovery. Very recommended

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Reply from The Physio Box Clinic - Kensington 2025.10.20

Thank you for for the review Ludo!

Nausicaa DellOrto 2025.10.02

     

I had the chance to do my meniscus surgery rehab with Giuseppe and his amazing team, and I couldn’t be more grateful. They literally brought me back to life, always with a smile, incredible professionalism, and a human touch that makes all the difference. Their approach is complete and highly effective: from massages to relieve tension, to technical tests on power and speed to track real progress, and even acupuncture sessions targeted on the muscles. Every single detail of the recovery path was tailored to me, and I always felt supported, motivated, and in safe hands. Beyond the excellent results, what really sets them apart is the atmosphere they create: you walk in feeling like a patient, but you walk out feeling part of a team that truly cares about your journey. If you are looking for a place where competence, innovation, and humanity meet, I can only recommend Giuseppe and his team. They turn rehabilitation into a positive and empowering experience.

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Reply from The Physio Box Clinic - Kensington 2025.10.20

Thank you so much for your wonderful review Nausicaa!

amy franklin 2025.09.18

     

I am 7 weeks into recovery journey. I am an active 45 female and this is the first time I have had a major injury- slipping my L3 disc. I was badly injured and very upset as being active was a huge part of who I am. Enter Giuseppe and the awesome team at Physio Box. Through care, attention to detail and high quality treatment I am well on the way to recovery. I can’t thank them enough and would highly recommend them

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Reply from The Physio Box Clinic - Kensington 2025.10.20

Thank you for taking the time to share your story Amy. It is honestly so rewarding to see patients like yourself progressing so well, we can’t wait to see you returning to running soon!

Vanessa Perrins 2025.09.11

     

Excellent, carefully structured assessment and care delivery. Joan is an expert in his field and soon got me back out and running!

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Reply from The Physio Box Clinic - Kensington 2025.10.20

Thank you for taking the time to share your feedback Vanessa, we wish you best of luck with your running journey!