Kellys Office Furniture Reviews

Tim Fletcher 2026.06.01

     

Completely from my own experience, I highly recommend that you consider your next purchase through Kelly's Office Furniture. There are plenty of retailers and services (let alone reviewers) that you cannot rely on. This makes it difficult to know if you've found a good business to deal with. Kelly's, though, turned out to be one of the few truly excellent businesses that I have dealt with in recent times. Especially with my particular and cautious ways, I found David and the team to be helpful, supportive, and proactive both during and after sales. So, yes, please consider visiting and purchasing from Kelly's. It has existed since 1955, and for good reason, it seems. It is the type of business that the retail sector needs much more of.

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Ben Williams 2026.05.29

     

This is my first ever Google Review! Timo was very helpful and knowledgeable on chair ergonomics in a non-salesy way. He was able to guide me to identify which chair would be most suitable for my needs and why. I would highly recommend. Thanks Timo.

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Niels Draaisma 2026.05.09

     

Highly recommended Purchased a chair during Covid, it had a small issue five years later and was fixed within a day, no questions asked. Highly recommend.
Date of experience: 09 May, 2026

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Michelle Nielsen 2026.04.24

     

Above and beyond service! Outstanding customer service and incredible communication! I was searching for a hard-to-find office chair, and Kelly’s Office Furniture managed to source it when no one else could. Aaron was fantastic to work with—professional, attentive, and always made me feel like a priority. They provided constant updates and went above and beyond to deliver my chair as quickly as possible. Their pricing was also very reasonable, especially compared to other suppliers who couldn't fulfill the order. Highly recommend!
Date of experience: 23 April, 2026

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Herman Wong 2026.04.06

     

If you are looking for an ergonomic office chair, then I would recommend a stop at Kelly’s Office furniture. There were hundreds of chairs - it’s his specialty - to choose from and we appreciated Dave’s customer service and expertise on the topic. He listened carefully to everything that I was interested in. In the end, we came away with a physio pro + chair, complete with headrest, lumbar support and a memory foam cushioned seat, an excellent balance of ergonomics and comfort. Thanks Dave for the recommendation!

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Reply from Kellys Office Furniture 2026.04.08

Hi Herman,It was a pleasure meeting you and your wife on Monday so happy your pleased with your choice of chair.Thankyou for the Kind Review,Regards David

Jake W 2026.04.01

     

Fantastic price and excellent post sales customer service. Highly recommended.

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Reply from Kellys Office Furniture 2026.04.02

Good Man. Thx Jake.rergards David

Judi Roberts 2026.03.23

     

Thank you David & team for ordering and delivering my dining room chairs. Didnt think of an office chair place for dining room chairs, but thought I should put the idea out there. Hassle free sale, quality product and the delivery guys even suggested and took the packaging away. When you live in a top floor unit, that is gold. I will be back.

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Reply from Kellys Office Furniture 2026.04.02

Thx Judi,so happy you love your new chairs.

Aaron Beurle 2026.03.05

     

Avoid. I confirmed by email before ordering that the chair was in stock (they said they had 10 available). Despite this, it took 28 days to receive a single humanscale office chair. It required around 10 emails, multiple phone calls, and constant follow-ups just to get the order moving. Each time they simply blamed the distributor. In reality, they dropped the ball and i had to purchase another chair. On top of this their courier couldn’t access the chair and didn’t collect it for a week without them following it up. Extremely poor communication, no ownership of the problem, and a very frustrating experience.

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Reply from Kellys Office Furniture 2026.05.06

Your chair was in stock, explained at length the difficulty of freighting it to your address,we apologised for the delay. We offered to pay for your chair you purchased from office works,which you needed for a couple of days.Good luck with your new business venture.

Will H 2026.02.21

     

Got a new home office chair from Kelly's late 2025. The staff were wonderful - it was great to be able to walk into the store and test all the different chairs that were available. Finally settled on something that worked for me, and they were able to arrange delivery when I needed it. When it's time to replace this chair, I will be back!

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Philip Browne 2026.02.04

     

Revitalising the Office Chair Old Office chair needed gas cylinder replacement. Part ordered, technician arrived, fixed, and left with efficiency and a smile. Excellent customer service and technical nous.
Date of experience: 04 February, 2026

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Joshua Roth 2025.11.17

     

Aaron and the team at Kelly’s are amazing and provide excellent customer service. Aaron spent the time to understand my ergonomic needs and helped me select a chair that has been perfect for my needs. He also spent the time to teach me how to properly use the chair and avoid bad habits. I can’t recommend these guys highly enough. Really wish I could give them 10 stars!

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Reply from Kellys Office Furniture 2025.11.19

Thanx Joshua,Aaron and the Kellys Team all thankyou for your generous review,hope to see you again soon,Thx David

Sam Richards 2025.10.04

     

Really friendly and knowledgeable salesman, we came in for an ergonomic chair and gave the highest end of our budget and the suggestion he made was under our budget, which says a lot! The chair suggested to us was perfect, would recommend this store!

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Reply from Kellys Office Furniture 2025.10.07

Hi Sam,really appreciate the positive feedback,could we ask the chair you purchased,and who was the salesman?Kind Regards, The Kellys Team,xxxx

David Clark 2025.10.04

     

Ordered Thursday, delivered Friday—fast service and exactly as described. Highly recommend.

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Reply from Kellys Office Furniture 2025.10.07

Thankyou David,really love the feedback,hope you enjoy your new Herman Miller Chair!Regards The Kellys Team.Esp Richard And Lawson !!!!!

Jade 2025.09.10

     

Incredible experience with Kelly's - had an emergency and needed 3 chairs and 2 desks delivered in the same day. Aaron took the time to find exactly what we needed and had it delivered within 3hrs. Legends.

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Reply from Kellys Office Furniture 2025.09.11

Hi Jade,it was a pleasure to help you out.Thx so much for generous review,Kind Regards, The Kellys Team XXX

Desmond Meyer 2025.08.30

     

I just bought the Herman Miller Aeron, size C from Kelly's. They are AMAZING! Aaron was super helpful in store and went above and beyond and the other team members we're super friendly. Absolute legends. If you're looking for excellent products at a good price with fantastic service, go here. Easy recommendation.

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Reply from Kellys Office Furniture 2025.09.12

Thx So Much for the Kind Review and Supporting Our Business Desmond,really appreciated by all the Team Here at Kellys!

Crispin Swan 2025.08.26

     

Amazing pre and post sales service. Expedient delivery to my door and knowledgeable staff. A pleasure to do business with.

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Reply from Kellys Office Furniture 2025.09.04

Very generous,we appreciate your support,happy you love your New Herman Miller Aeron Chair,The Best!Thx Crispin,David/Timo.

Jacqueline Berky 2025.08.04

     

Timo was such great help with the selection of my studio table. I had been searching for over 5 years and arrived at the store still indecisive and worried. He was incredibly patient and offered helpful tips and showed me different types of materials wood etc.. I really appreciate his time and effort, and I felt confident making my purchase thanks to his knowledge and honest guidance. Highly recommend!! And will be back to get a studio chair!! J

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Reply from Kellys Office Furniture 2025.08.04

Hi Jacqueline, I really appreciate your kind words. It was a pleasure helping you decide exactly what you needed for your studio. The new solid timber you picked looks even better in person.
I look forward to seeing you again to find the perfect chair for you.

Block Real Estate 2025.07.15

     

Great post sale customer service. An incorrect order swapped over and assembled on site. A significant undertaking but the business stood by and corrected the issue. Well done.

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Reply from Kellys Office Furniture 2025.07.30

Thx Very much for the generous review.Appreciate your acknowledgement to our comittment to service,Thankyou.

Kim Wiggins 2025.06.04

     

Ordered new chairs but also needed repairs done under warranty on others and just wanted to let you know what a brilliant job your guys did. The casters were changed over so quickly that I didn’t even notice it being done! They also showed me how to do these, so now I can do it myself. The new chairs were brought up and unwrapped for me. They had the chair with a "dropped" arm re-screwed in no time and they took the broken chair down to the van and brought it back up to me so quickly. I swear they were in and out in about 30 minutes! Awesome job.

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Reply from Kellys Office Furniture 2025.09.12

Thanyou Kim,From the Kellys Team.

Dan Fletcher 2025.05.22

     

Great business to deal with. Easy ordering. Had the guys deliver & set up. Couldn't be happier with the service.

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Reply from Kellys Office Furniture 2025.06.02

Thankyou Dan,appreciate the generous review.