K9 Clubhouse TX Reviews

Your kind words made our day, Lynda! Knowing your dogs get excited to see us is exactly why we love what we do. It’s an honor to care for them as if they were our own, and we’re so glad our spot is convenient for you, too. Bring your fur babies in soon for more playtime and pampering, we can’t wait to see those happy faces again!

Hey Anthony, so glad you found our prices reasonable! Our team loves making everyone feel at home here in our little bakery, and your feedback totally brightened our day. Bring a friend next time and share one of our freshly baked treats, see what you both think!

Thank you for this wonderful review, Emily! We're delighted your dog feels at home here and that our team's kindness comes through, it’s what we strive for every day. We love giving pets a safe, happy space to play and relax, and you’re always welcome here. Don’t hesitate to reach out if you want to book another stay or grooming.

Linda, you’re awesome for sharing such kind words! We’re so glad you enjoyed your time with us and felt truly taken care of. Our team loves making everyone feel at home, and we always look forward to seeing familiar faces, hope to see you stopping by again soon, and don’t forget to say hi when you do!

Thank you so much for sharing these happy vibes, Greer! Nothing makes us happier than seeing pups leave with big smiles and knowing their humans feel welcome and cared for. We’re always here for your dog’s next playdate—swing by again soon to let your pup join the fun!

Thanks so much for your kind words, T Porter! Moose's playful spirit brightens our days and we’re thrilled to be part of your K9 family. Stop by the front desk for some treats on your next visit, and let us know if Moose has any new canine buddies we should meet!

Thank you so much for sharing your experience, Amanda! Grace had a blast grooming Scarlett and we’re over the moon to hear you loved the result. We always aim to make every visit fun, fast, and stress-free for our waggy tail friends (and their families). Can’t wait to welcome you both back for more fluffy makeovers, bring Scarlett in anytime, she’s a star here!

We would like to provide accurate context regarding Sparky, Bandit, and Jackson’s stay, as several statements in this review do not reflect the documented communication or the care your pets received.

Your wife was contacted by phone immediately when Sparky obtained a scratch on his face from your puppy Bandit during play. Photos were provided, and a complimentary report card, normally a paid service, was sent on November 24th with pictures and a detailed update on how Sparky was healing. A second email update was sent on November 28th. At no point were you left without communication regarding your dogs.

The injury occurred because all three dogs were housed together per your explicit instructions, and Bandit, whose nails were extremely overgrown, caused the initial scratch during play with Sparky. Our groomer trimmed Bandit’s nails free of charge. The wound was healing well until Sparky reopened it by scratching his own face with nails that were also so overgrown they were beginning to curl toward his paw pads. Our groomer then trimmed Sparky's nails, once again free of charge. We re-cleaned and treated the wound, purchased a protective cone at our expense to prevent further irritation, and again reached out to inform you of the reopening. None of these additional services were billed; they were provided solely for your dogs’ safety and comfort.

Regarding odor and cleanliness: Bandit is not potty trained, which was evident throughout the stay. He was taken outside every two hours, yet continued to have indoor accidents. At check-in, your wife was offered exit baths for Sparky, Bandit, and Jackson, and declined. While we maintain clean suites and bedding, declining an exit bath means dogs may not go home freshly washed after an extended boarding period.

Concerning feeding: Sparky, Bandit, and Jackson were all fed twice daily, and staff verified they ate each meal. The adult and puppy Purina bags you provided were nearly identical in appearance, and while the puppy chow for Bandit was unfortunately overlooked, your dogs were never unfed, underfed, or deprived of meals at any point during their eight-day stay.

Management also spoke directly with your wife, addressed her concerns, and provided clear explanations supported by documentation.

K9 Clubhouse stands behind the quality, transparency, and professionalism of the services we provide. We will always prioritize the safety and well-being of every dog entrusted to us, even when pets arrive requiring care that clearly their owners are not providing.

Alondra, it was such a joy having your puppy with us! We always do our best to make every dog feel comfortable and cared for, no matter their personality. Capturing those sweet moments is one of our favorite things, so we’re glad you loved the photos. We can’t wait to welcome your doggy friend back for more adventures and cuddles – and, of course, more picture-perfect moments! Ready to book the next stay? Reach out anytime!

Hello Elizabeth,

We’re sorry to hear you were unhappy with your dog’s stay, but we do feel your review does not accurately reflect what occurred during Apricot’s time with us.

Our manager was Apricot’s consistent caretaker throughout her stay. From the very beginning, he took time to sit quietly with her, speak softly, and offer her treats, even specially prepared ones, to build trust. Despite these efforts, Apricot remained very fearful and reactive, and at one point attempted to bite while being leashed. For her safety, as well as the safety of our staff and other dogs, we made the decision to remove her from group daycare and provide private playtimes instead. This allowed her to have one-on-one time in a calm, controlled environment without added stress from new people or dogs.

We understand your concern about the noise level. Our kennel can become more active during feeding or potty times, but it is not constantly loud. In fact, our facility typically remains quiet throughout the day, as can be seen in many of our live Instagram posts showing dogs resting peacefully.

The small injury on Apricot’s mouth occurred during one of her reactive moments — it was not caused by another dog or by neglect. She was monitored closely, fed on schedule, and cared for attentively throughout her stay. At no point was she left unsupervised or mistreated.

We do acknowledge that communication could have been better during her stay, and that was an oversight on our part. However, suggesting that our team “does not care about the dogs” is completely untrue. Our entire business exists to provide safe, attentive, 24-hour care, especially for dogs with complex behavioral needs like Apricot’s.

We wish Apricot the best and hope she’s feeling calm and comfortable at home, but we stand by the professionalism and care she received while in our facility.

— The K9 Clubhouse Team

Thank you, Angela Epperson!

Thank you, Cyndi Drummond, for sharing such thoughtful words about your experiences with us! It warms our hearts to know your Boston Terriers felt comfortable and cared for in our facility, and we’re honored you trust us with their special needs. We love going the extra mile for every dog who comes through our doors. Can’t wait to see your them again soon, feel free to stop by for a visit or reach out if you ever need anything else!

Thank you so much for sharing your experience, Sarah! Charlotte is an absolute joy, and it brightens our day to see her having fun and relaxing, even with her separation anxiety. Your shout-out to our caring team and facility touches us deeply. If you or a fellow pet parent are looking for a loving spot for your dogs, stop by and meet the family anytime we can’t wait to welcome you!

Sean, it absolutely made our day to read about Disco’s awesome boarding and daycare experience! We loved having him with us and are so glad the photo updates and communication helped you feel at ease. Seeing how happy, relaxed, and playful he was is exactly why we love what we do. If Disco ever needs a place to play and relax again, we’d be thrilled to welcome him back hope to see you both soon!

Wow, Tasha Gibbs, thank you so much for the shoutout for Grace! We're absolutely thrilled to hear that your puppy felt comfortable and calm during their grooming session. Patience is our superpower, and it means the world that you noticed! Let us know if you need anything or want to book your next visit!

We appreciate you letting us know about your experience, Michael St. Pierre! Our team truly values your feedback and we get how important it is to keep things on schedule for busy families. It’s great that our management could connect with you and offer a solution! Please reach out ahead if you have any timing preferences or additional concerns, and we’ll do our best to create a tail-wagging visit for you both!

Laura, we absolutely love hearing that your dog feels so at ease here! Making your four-legged friend feel safe and happy is what we're all about, and comments like yours make our day. Bring your puppy by anytime for more fun, we’d love to see you both again soon!

Thank you so much, Gabriela! We absolutely treasure having you and your dog as part of our extended family here. Our staff loves creating a caring and exciting environment, so it’s fantastic to hear he’s having such great experiences with his friends. We look forward to more joyful visits—stop by anytime for more play, love, and happy memories!

Belinda Stanley, thank you so much for sharing your experience! It's our mission to make every dog feel happy, loved, and special while they're with us, and we're thrilled your puppies are having such a blast. We’d love for more of your friends and fellow dog lovers to become part of the K9 Clubhouse family—spread the word or stop by for another playdate soon!

Thank you so much for sharing this, Mallary! Knowing that Amy took the time to patiently guide you through the whole process—and added a few laughs along the way—means the world to us. We already miss Ruby’s wags and hope you both drop by soon for some more fun and furry moments. Feel free to call or visit anytime; you’re part of our community now!