Jones, Walker & Lake Reviews

Dave 2025.12.12

     

I would highly recommend the expertise of Susan Walker. She came recommended to my by an attorney friend of mine in Virginia Beach, and I was not disappointed. While it turned out that I needed legal expertise that was not squarely in her wheelhouse, she quickly understood my situation, clarified my options, and gave me some helpful points in the right direction. Thanks again for your time and help, Susan.

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hunter christian 2025.11.06

     

Excellent service, very happy I trusted them with the complicated closing of my property. Austen and Karen were fantastic. You’re safe to place your trust with them.

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Reply from Jones, Walker & Lake 2025.11.07

Thank you, Hunter! We're delighted to hear about your positive experience. Austen and Karen will be thrilled to know they made such a difference. We appreciate your trust and kind words!

Bayside Realty 2025.10.09

     

We had a transaction for a house closing that involved a buyer and seller that both lived out of state and in different time zones to boot! Just that alone causes extra efforts to happen on all sides. On the last day, even though paperwork came in by FedEx late in the day, Paralegal Lisa Mann pulled everything together as quickly as she could to get the closing completed and monies distributed the same day. She kept all of us updated by sending out several emails throughout that last day so we knew where she was in the process. Lisa certainly didn't have to do all of the extras, but she knew it was important to us. Lisa you're a Rock Star! Thank you!

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Reply from Jones, Walker & Lake 2025.10.15

Thank you, for sharing such a detailed and thoughtful review! We'll pass along your kind words to Lisa—she’ll be thrilled to know her dedication made a difference. We’re lucky to have her on our team!

DJ 2025.10.06

     

Good Morning My experience working with the team of Jones,Walker & Lake has been phenomenal. I could not have made a better choice. I give special Thanks to Ms. Lisa Mann for her patience and her amazing customer service and her kind words. This team of lawyers I would definitely recommend Thank you all so much Blessings

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Reply from Jones, Walker & Lake 2025.10.07

Good Morning DJ, thank you for your kind words! We're thrilled to hear about your phenomenal experience and will make sure Lisa knows how much you appreciated her support. Your recommendation means the world to us!

Scott Westfall 2025.09.15

     

Anyone leaving a 1-star review for JWL has not done much business with them. These guys are the best of the best. As a real estate broker in Hampton Roads for over 10 years, I have worked with plenty of title companies and real estate attorneys. There is no other company that I would trust to handle my closings. I have no affiliation with them, just a lot of respect for what they do. Look no further, JWL is who you want to work with.

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Reply from Jones, Walker & Lake 2025.09.16

Thank you, Scott! We truly appreciate your trust and kind words. It means a lot coming from someone with your experience in real estate. We're grateful for the opportunity to support your closings and be part of your success.

Sarah Wood 2025.08.22

     

(I am just leaving a review in terms of funds disbursement not using JWL personally.) I am an agent & seller of a property. They were in charge of the buyer’s side of closing. We were trying to get our proceeds disbursed since the buyer’s side handles that. Normally we can send in wiring instructions with a copy of a voided check & a copy of our ID (which our seller side company sends in on our behalf). This company forces you to go through 2 different software programs to verify your banking information & your identity. I was asking if any exception could be made because I had been out at appointments all day but wanted to meet the deadline for disbursing. No accommodations were made & one if the staff had the audacity to say “you agreed & signed the consent form”. Mind you, that there are 30+ pages of closing documents to sign & I don’t know that I would’ve understood the intensity of the apps I’d be forced to use. I understand there’s fraud but we provided more than enough information to undeniably prove our identity. Bottom line it just seems like poor service.

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Reply from Jones, Walker & Lake 2025.08.25

We regret to hear of your dissatisfaction with our firm. As you know, we take handling other people's money seriously. Cyber criminals are hacking email accounts and sending emails with fake wiring instructions, and these emails can be very sophisticated and convincing. While the additional security measures were a burden to you, we feel these measures are worth the effort to ensure the secure transmission of your funds.

Katie Veltman 2025.01.22

     

We had a wonderful experience working with Jones, Walker & Lake as first time home buyers! The process was so smooth. They are so prompt and readily available via phone or email to answer questions at any time. Sandra was our attorney at closing, and she was fantastic. Super knowledgeable and personable. She explained things well and pointed out unique clauses/specifics to us at our closing.

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Reply from Jones, Walker & Lake 2025.01.23

Thank you, Katie, for sharing your experience! We're thrilled that Sandra and the team could assist you so effectively during your home buying journey. We’re always here to help with any future questions or needs you may have.

Susan B. 2025.01.06

     

Verified

We have used Jones, Walker and Lake for two real estate purchases in Virginia Beach. We were so happy with their service after the first purchase in 2023 we used them again for the second purchase in 2024. They provided exceptional professional services for both purchases. They were very responsive to any communications and we could not be more pleased with how they handled our real estate deals.

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Reply from Jones, Walker & Lake 2025.01.22

Thank you, Susan! We're thrilled to hear about your satisfaction with our services for both purchases. Your trust and kind words mean a lot to us, and we're always here to assist with any future needs you may have.

Ciara Viola Whedbee 2024.12.04

recommends

As a Realtor, I rely heavily on a legal team that ensures the very best representation for my clients. The attorney, Sandra Liedl, and her paralegal, Ashley Pileski, at Jones, Walker and Lake have consistently exceeded my expectations time and time again. I have also worked with them both to close the sale of my personal home, and I am so grateful to have had them in my corner. Their attention to detail, prompt responses, and sage advice have been truly invaluable to both me and my clients. I cannot recommend their team at Jones, Walker and Lake enough for any residential settlement needs!

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Reply from Jones, Walker & Lake 2024.12.06

Thank you, Ciara, for your heartfelt words. We're thrilled to hear Sandra and Ashley have consistently exceeded your expectations. Your recommendation means a lot to us. We're here whenever you or your clients need us!

Ciara Whedbee 2024.12.04

     

​As a Realtor, I rely heavily on a legal team that ensures the very best representation for my clients. The attorney, Sandra Liedl, and her paralegal, Ashley Pileski, at Jones, Walker and Lake have consistently exceeded my expectations time and time again. I have also worked with them both to close the sale of my personal home, and I am so grateful to have had them in my corner. Their attention to detail, prompt responses, and sage advice have been truly invaluable to both me and my clients. I cannot recommend their team at Jones, Walker and Lake enough for any residential settlement needs!

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John McLaren 2024.08.22

     

Would give 10 stars if I could!! I have been working with Jones, Walker & Lake for over 10 years as a real estate broker and investor. I have done 100’s of closings there and would never go anywhere else. They are the absolute best in the area. Why go to a title company when you could have an attorney for the same price. No brainer!

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Reply from Jones, Walker & Lake 2024.08.23

John, thank you so much for your ongoing trust and support over the past decade! We’re thrilled to hear that our services have met your expectations and look forward to continuing to work together.

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Franck Muhuzi Fiston 2024.01.15

recommends

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Greg Moore 2023.10.03

     

Outstanding firm, easy to work with and they responded to all my needs. True professional. Highly recommended.

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Reply from Jones, Walker & Lake 2023.10.04

Thank you for your kind words, Greg! We're thrilled to hear you found our service outstanding and professional. Your recommendation means the world to us.

Brandt Ward 2023.09.18

     

I called Jones, Walker and Lake for expert legal assistance with a quit claim deed, and man, I’m impressed. I worked with Mr. Austen Lake and he was professional, personable and easily handled all my requests. I will definitely be keeping this business’ contact for any future needs and I highly recommend their services to anyone else! Thank you very much!

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Reply from Jones, Walker & Lake 2023.10.04

Dear Brandt, we're thrilled to hear you had a positive experience with Mr. Lake. Your satisfaction is our priority. We look forward to helping with any future needs. Thanks for recommending us.

Veronique DOREY 2023.07.26

     

Very kind and knowledgeable team. Affordable and extremely professional. I highly recommend them for real estate transactions.

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Reply from Jones, Walker & Lake 2023.10.04

Dear Veronique, thank you for your kind words! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us.

Vu Nguyen 2022.12.06

     

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Reply from Jones, Walker & Lake 2023.10.30

Dear Vu,

Thank you for your 5-star review! We are overjoyed that you had a positive experience with us. Your support and feedback are appreciated.

Yours sincerely,
Jones, Walker, & Lake P.C.

The Hershy Lady 2022.11.21

recommends

I have closed clients with Jones, Walker & Lake for most of my almost 20 years of selling Real Estate. They have always been over-the-top helpful, reliable and diligent in serving our mutual clients. They have gone above and beyond a “normal” closing procedure several times without extra charge to the client to ensure needs are met to achieve settlements on time, early or even, in some cases, AT ALL! To the entire JW&L Family, I APPRECIATE YOU!! ❤️

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Reply from Jones, Walker & Lake 2023.10.19

Thank you for your heartfelt review. We're delighted that our services met your expectations and helped you with your real estate work. Your appreciation means a lot to us. Thank you for trusting us!

Carrie Sterling Williams 2022.10.17

recommends

I love working with everyone at Jones, Walker and Lake! Excellent team for real estate closings.

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Reply from Jones, Walker & Lake 2023.10.19

Dear Carrie, thank you for your kind words! We're thrilled to hear that you enjoy working with us. Your satisfaction is our top priority!

Jordan Daniel 2022.08.22

     

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Jordan Hoskins 2022.08.13

     

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Reply from Jones, Walker & Lake 2023.10.19

Dear Jordan,

Thank you for your 5-star review! We really appreciate your support and are glad that you're pleased with our services. Looking forward to serving you again.

Best regards.