Justcare Reviews

We apologize for the delay and inconvenience caused by our timing. For wiring settings assistance, please contact our customer service directly. We'll ensure this feedback helps us improve our after service in the future.

Dear Customer, We are not able to see your records in our system. Thank you for sharing your feedback. We are sorry to hear that your experience with our company did not meet your expectations. Please reach out to us directly at +971 58 220 0508 so we can investigate this matter further and work towards a resolution. We value your business and would appreciate the opportunity to make things right.

Thank you for your kind words! We're glad to hear that our team could assist you promptly and efficiently. Your satisfaction is our priority, and we're always here to help.

Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again in the future.

Thank you for your kind words! We're delighted to hear about your positive experience with our installation team.

Dear Anuva, We are truly sorry to hear about your negative experience with our service. Customer satisfaction is our top priority, and we take all feedback seriously to improve our services. We would like to clarify the situation from our side: 1. Our TV installation expert demonstrated that the TV was working properly and undamaged immediately after installation. You confirmed your satisfaction with the service before making the payment. 2. Two days later, our team returned to retrieve a forgotten battery and observed that the TV was still functioning correctly, with no complaints of damage or malfunction from your side. 3. The issues with the TV and installation were reported to us several days after the battery was collected. Additionally, it appears that other service providers were also working at your home around the same time. It is quite possible that the damage may have occurred during their work. Given this timeline, we are committed to investigating your concerns further. It is important for us to understand why there was no report of damage during our follow-up visit if the TV had been broken during the initial service. We understand how frustrating this must be for you and we are committed to resolving this matter. Please contact our customer service team directly so we can address your concerns promptly. Thank you for bringing this to our attention. We value your feedback and will use it to improve our services. Best regards, The Justcare Team ---

Thank you for your kind words! We're delighted to hear Bilal provided you with supportive and professional service.

Thank you for your kind words! We're thrilled to hear you had a seamless experience and that our team exceeded your expectations.

Hi Paul, Thank you so much for your fantastic review! We’re delighted to hear that our team did a great job installing your smart lock and went the extra mile to clean up afterwards. Your satisfaction means the world to us, especially knowing it's not always common in Dubai. If you ever need any more assistance or have questions, feel free to reach out. We truly appreciate your recommendation and look forward to helping you with any future needs. Best regards, Team Justcare

Hi D D, Thank you so much for your awesome review! We’re really happy to hear that you’re pleased with both of your TV installations. Bilal and the team work hard to get every detail right and keep things tidy, so it’s great to know they did a fantastic job for you. We truly appreciate your recommendation and the 5 stars! If you ever need anything else, just let us know. We’re here to help. Best, The Justcare Team

Dear Filipe, Thank you for your feedback, and we apologize for any inconvenience you experienced. We take all customer reviews seriously and are committed to improving our services. Payment Options: While we currently offer bank transfer and online payment link options, we understand the importance of integrating these directly into our website for a smoother transaction process. We are actively working on this integration. Payment Details via WhatsApp: As stated in our FAQs section, we share payment details through our official WhatsApp. We apologize if this caused any confusion. Weekend Support: We appreciate your acknowledgment of our responsive support even on weekends. We aim to provide consistent and professional service at all times. Thank you for bringing these issues to our attention. We value your feedback and are taking steps to address these problems to ensure a better experience for all our customers in the future. If you have any further concerns, please feel free to contact us directly. Additionally, if you could kindly reconsider your review, it would greatly help us as we work on these improvements. We appreciate your understanding and support. Best regards, Team Justcare

Thank you, Julia, for your wonderful review! We're delighted to hear that you were pleased with our door lock repair service and that Bilal provided amazing assistance. Your recommendation means a lot to us. Team Justcare

Hello Nabeel, Thank you for taking the time to leave us a review! We're glad to hear that you are satisfied with the installation of the smart door lock and Nest thermostat. Our team is committed to providing professional and high-quality service, and it's great to know we met your expectations. We appreciate your trust in us and look forward to assisting you with any future home automation needs.