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Justcare

justcare.tech

Justcare Reviews

EXCELLENT rating
4.7
97 reviews Verified

justcare.tech

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Reviews ( 97 ) 4.7

Arif Iqbal
Arif Iqbal
2025.01.22
The team arrived on time and were very polite. They fixed the fly net within 20mins replacing the entire net at a very reasonable cost. I would use their services again and highly recommend the team.
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Miguel Soberón
Miguel Soberón
2024.11.15
Amazing and very professional teem. Very quickly and efficient work. Highly recommended!
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Eduardo De Mendizabal
Eduardo De Mendizabal
2024.11.10
Bilal and umair did a very good job, and they were very helpful
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Jelena Sbitneva
Jelena Sbitneva
2024.11.02
Very good, professional and fast work.
Polite and amazing team!
Recommend.
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Waleed Bashari
Waleed Bashari
2024.10.20
Professionals in any way bilal was fast and accurate now i can enjoy my ps
Professionals in any way bilal was fast and accurate now i can enjoy my ps
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Reply from Justcare 2024.09.12
Thank you for your kind words! We're delighted to hear Bilal provided you with supportive and professional service.
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Mohammad Madani
Mohammad Madani
2024.10.16
Bilal and Shiraz changed the thermostat, they were so quick and polite and professional and the thermostat itself is working much more better than the previous one
Bilal and Shiraz changed the thermostat, they were so quick and polite and professional and the thermostat itself is working much more better than the previous one
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Lavina Israni
Lavina Israni
2024.09.22
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Romain Brabant
Romain Brabant
2024.09.17
Amazing Team !!! I would give 10 star 💫 if I could, they did an amazing job installing a new smart lock to my home, the team was very professional and knowledgeable… definitely the best in town 👏
Amazing Team !!! I would give 10 star 💫 if I could, they did an amazing job installing a new smart lock to my home, the team was very professional and knowledgeable… definitely the best in town 👏
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Jeff Trinidad
Jeff Trinidad
2024.08.29
Very good service of nest installation.

I have to edit my review since i feel like its right to be fair. Im removing 2 stars as they were actually late for the appointment and the security of the building had to ask them to leave because it was past the allowed working time for external contractors.

Secondly, i reset the nest and so the wiring setting got reset as well. I contacted them to ask for the mapping of the wire but they said they had to come and set it themselves for a fee. This is an after service that could have been done by giving me the settings over WhatsApp. I managed to figure this out myself through the nest app on my phone.
Very good service of nest installation. I have to edit my review since i feel like its right to be fair. Im removing 2 stars as they were actually late for the appointment and the security of the building had to ask them to leave because it was past the allowed working time for external contractors. Secondly, i reset the nest and so the wiring setting got reset as well. I contacted them to ask for the mapping of the wire but they said they had to come and set it themselves for a fee. This is an after service that could have been done by giving me the settings over WhatsApp. I managed to figure this out myself through the nest app on my phone.
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Reply from Justcare 2024.09.12
We apologize for the delay and inconvenience caused by our timing. For wiring settings assistance, please contact our customer service directly. We'll ensure this feedback helps us improve our after service in the future.
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Vincenzo Minore
Vincenzo Minore
2024.08.26
Amazing and reliable team, great job !
Amazing and reliable team, great job !
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Maxim K
Maxim K
2024.08.25
I have ordered this company to install the dishwasher, in result the installation was incorrect and dishwasher caused a flood in my apartment. Justcare refused to fix the issue or refund the money. Absolutely NOT recommend this company
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N C
N C
2024.08.16
Don't waste your time and money with this company . They never get the job done
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Reply from Justcare 2024.08.16
Dear Customer,

We are not able to see your records in our system.

Thank you for sharing your feedback. We are sorry to hear that your experience with our company did not meet your expectations. Please reach out to us directly at +971 58 220 0508 so we can investigate this matter further and work towards a resolution. We value your business and would appreciate the opportunity to make things right.
Lee Hobeika
Lee Hobeika
2024.08.09
Reached out to replace the mesh of my flyscreen that has been broken for a while. The person on WhatsApp was extremely responsive and clear about the way to proceed. The team arrived on the same day and got things done in 15 minutes, all of this at very reasonable price. Thanks for the great service!
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Reply from Justcare 2024.09.12
Thank you for your kind words! We're glad to hear that our team could assist you promptly and efficiently. Your satisfaction is our priority, and we're always here to help.
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Rachel Richards
Rachel Richards
2024.07.31
I can’t recommend these people enough. I messaged late last night about a fly screen repair. By 1pm today it was fixed, and at a very reasonable cost. I will certainly use this company again!
I can’t recommend these people enough. I messaged late last night about a fly screen repair. By 1pm today it was fixed, and at a very reasonable cost. I will certainly use this company again!
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Reply from Justcare 2024.09.12
Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again in the future.
Robbie H
Robbie H
2024.07.23
Efficient, professional, clean and excellent service and interaction. Staff who came to install. Highly recommended.
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Reply from Justcare 2024.09.12
Thank you for your kind words! We're delighted to hear about your positive experience with our installation team.
Anuva Madan
Anuva Madan
2024.07.08
HORRIBLE SERVICE. They came late. Forgot our booking. Sent random people to transport our TV instead of the experts. The movers dropped and spoilt the TV.
Experts came in later to mount the TV, put extra holes in the wall and didn’t mount properly. TV fell again and got worse.
I have submitted a case for them to get someone from the office to call and investigate, and they ignore the request. No steps and actions have been taken nor am I getting any response or direction.

We paid extra and trusted this company — and it’s been a horrific experience. Very upsetting.
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Reply from Justcare 2024.07.09
Dear Anuva,

We are truly sorry to hear about your negative experience with our service. Customer satisfaction is our top priority, and we take all feedback seriously to improve our services.

We would like to clarify the situation from our side:
1. Our TV installation expert demonstrated that the TV was working properly and undamaged immediately after installation. You confirmed your satisfaction with the service before making the payment.
2. Two days later, our team returned to retrieve a forgotten battery and observed that the TV was still functioning correctly, with no complaints of damage or malfunction from your side.
3. The issues with the TV and installation were reported to us several days after the battery was collected.

Additionally, it appears that other service providers were also working at your home around the same time. It is quite possible that the damage may have occurred during their work.

Given this timeline, we are committed to investigating your concerns further. It is important for us to understand why there was no report of damage during our follow-up visit if the TV had been broken during the initial service.

We understand how frustrating this must be for you and we are committed to resolving this matter. Please contact our customer service team directly so we can address your concerns promptly.

Thank you for bringing this to our attention. We value your feedback and will use it to improve our services.

Best regards,
The Justcare Team

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Bilal Wattu
Bilal Wattu
2024.06.12
Exceptional service and professionalism! Your team went above and beyond to ensure our home was in top shape. Highly recommended
Thanks for the outstanding work! Your attention to detail and prompt responses made our home maintenance experience seamless.
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Reply from Justcare 2024.09.12
Thank you for your kind words! We're thrilled to hear you had a seamless experience and that our team exceeded your expectations.
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rayan kahale
rayan kahale
2024.06.12
Bilal and bilal great team very proffessional!
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Jocelyn Munien
Jocelyn Munien
2024.06.12
Thank you to Just care team for installing my 55 inch tv on a gypsum wall.
They did a good job, quick and neat.
I will definitely recommend them to anyone who may need this service in future.
Thank you to Just care team for installing my 55 inch tv on a gypsum wall. They did a good job, quick and neat. I will definitely recommend them to anyone who may need this service in future.
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Rhea Kettaneh
Rhea Kettaneh
2024.06.07
Most professional, nice, fast and helpful team. We wanted to install a smart lock they did it perfectly well and in no time!!
HIGHLY RECOMMENDED
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