This store is great — their service team and most of their products are excellent. However, the Smoothstar product they promote is unsafe and it feels like a complete scam. I can’t believe a store with such good items would even promote something of this poor quality.
Reply from Jungle Surf
2025.12.09
Hi RWS,
Thanks for your feedback and for your kind words about our team and most of our products — we genuinely appreciate that. We’re sorry to hear your concerns regarding Smoothstar. We take product quality and safety very seriously, and we’ve proudly stocked Smoothstar for over 10 years with consistently positive feedback and strong performance from our customers. If you did purchase this board from us, we’d really welcome the chance to discuss your experience directly and look into any concerns you may have. Please feel free to contact our team so we can assist further. Cheers Charne, Ross and the Jungle Surf tem
Thanks for your feedback and for your kind words about our team and most of our products — we genuinely appreciate that. We’re sorry to hear your concerns regarding Smoothstar. We take product quality and safety very seriously, and we’ve proudly stocked Smoothstar for over 10 years with consistently positive feedback and strong performance from our customers. If you did purchase this board from us, we’d really welcome the chance to discuss your experience directly and look into any concerns you may have. Please feel free to contact our team so we can assist further. Cheers Charne, Ross and the Jungle Surf tem