JT Roofs

JT Roofs Reviews

Excellent rating
     
4.8 | 153 reviews
Trustindex Verified Company
JT Roofs
Write a review

Reviews

Trustindex

4.8

| 153 total

144 pcs
1 pc
2 pcs
3 pcs
3 pcs
Source filter
Georgette Covert
Georgette Covert 2026.05.22
     
Leaving one star for now as the job isn’t finished, but I haven’t been able to get ahold of anyone for two weeks. The salesperson we worked shared that he left the company so I’m hoping this is a big misunderstanding. Please contact me. There are materials in my yard getting rained on and my roof needs to be finished.
Reply from JT Roofs 2026.05.23
So sorry for this mix up. Our sales manager will call you tomorrow to see what needs to be done to clear this up.
Sean Pearson
Sean Pearson 2026.05.04
     
Ive known Jordan Jacobs for going on near 20 years, he has always been a good friend to me. He will give and give, never expecting a return. He has a heart for excellence, but more importantly, a heart for people.
Reply from JT Roofs 2026.05.04
Sean, thank you so much for the kind words and for knowing Jordan for so long. It means a lot to hear that his commitment to excellence and genuine care for people comes through, and we really appreciate your support.
Angela Batovsky
Angela Batovsky 2026.05.03
     
Had to have our roof replaced which was not only shingles but some metal as well. JT Roofs did an excellent job. Liked this company from the start as they responded right away. Jonathan Phillips was great through the whole thing, answering any questions we had right away, made the financing process very easy. Very professional, stayed on top of the communication, and was very patient with the delays on our end. Would definitely recommend this company and would recommend to work with this gentleman.
Reply from JT Roofs 2026.05.03
Angela, thank you so much for the 5-star review and for trusting JT Roofs with your shingle and metal roof replacement. I really appreciate you mentioning our quick response, clear communication, and how smoothly the financing and questions process went—even with the delays on your end. We’re grateful for the recommendation.
Joseph Reuter
Joseph Reuter 2026.04.29
     
We’ve had great professional advice from Jordan Jacob’s at JT Roofs. Looking forward to doing business with them .
Reply from JT Roofs 2026.04.29
Joseph, thanks so much for the kind review. I’m glad Jordan was able to give you professional advice, and we really appreciate the opportunity to work with you soon.
Sonny Flock
Sonny Flock 2026.04.28
     
Jordan is great! Easy to work with. Very professional. Highly recommend!
Reply from JT Roofs 2026.04.28
Thanks, Sonny! We really appreciate you taking the time to share that—Jordan will be glad to hear he was easy to work with and kept everything professional. Thank you for the recommendation!
Josh Lowery
Josh Lowery 2026.04.28
     
Jordan Jacobs is an extremely hard worker and professional. Goes above and beyond.
Reply from JT Roofs 2026.04.28
Thanks so much, Josh. We really appreciate you noticing Jordan’s hard work and professionalism, and we’re glad he was able to go above and beyond for you.
Tammy Donaldson
Tammy Donaldson 2026.04.27
     
We are so happy with the work of JT Roofs! The total experience, from beginning to completion, was absolutely professional and excellent. Our questions were answered with care and accuracy and the work was completed perfectly! Thank you, Jonathan, for all of your help and assistance.
Reply from JT Roofs 2026.04.27
Tammy, thank you so much for the 5-star review and for trusting JT Roofs with your project. I’m glad the whole process felt professional from start to finish, that we could answer your questions clearly, and that you’re happy with how the roof turned out.
Luke Henderson
Luke Henderson 2026.04.20
     
Hired JT Roofs to repair some gaps between my roof and fascia boards and they did a great job from start to finish! My project manager, Jonathan Phillips, was very professional and communicated well throughout the whole process. Would definitely recommend them if you are in need of roof repair!
Reply from JT Roofs 2026.04.20
Thanks, Luke — I really appreciate you choosing JT Roofs for your fascia and roof gap repairs. I’m glad Jonathan kept you informed throughout and that everything came together smoothly from start to finish. Thanks again for the recommendation!
Sherry Ann
Sherry Ann 2026.04.14
     
UPDATE: JT Roofs gives back to the community each year by giving away new roofs. Jacob Coomer nominated Mom's house to the owners due to how decrepit her metal roof was and how much it was leaking. After they reviewed the nominations, Mom got a new roof last August! The whole team from owners, to sales folks, to project managers, to the roofers are phenomenal! The old, way-beyond-repair metal roof was torn off, wood laid to redeck the roof, and then Tamko Titan XT shingles laid! And we got to pick the color! It has been a blessing to get to know Jacob and the team, and we are so very appreciative of what they did for Mom! We have been working with JT Roofs for a few months. My mother's roof is metal and VERY old. Also, one section of the house is two stories high. Jacob Coomer is our rep, and he and the team are doing everything they can to stave off the leaks, while keeping our expense within reason. We had another roofer up there a couple years ago, and that roofer basically stated the roof was too far gone and wasn't interested in trying to figure out exactly where that particular leak was coming from. Jacob, on the other hand, is very polite and professional, and a pleasure to work with.
Reply from JT Roofs 2025.02.24
Thank you for your wonderful review, Sherry Ann! We're delighted that Jacob and our team could provide you with the support you needed for your mother's roof. It's great to hear that you appreciate our efforts to address the leaks while keeping expenses reasonable. Your satisfaction is our priority, and we look forward to continuing to work with you!
Kevin Brown
Kevin Brown 2026.03.22
     
Exceptional service and quality work The team installed new gutters with gutter guards on my home, and their work was absolutely outstanding. They were professional, efficient, and meticulous throughout the process. I had observed them installing a roof for my neighbor and was impressed by their attention to detail then, which led me to choose them for my gutter project. I couldn’t be happier with the job results and would highly recommended their services to anyone!
Date of experience: 22 March, 2026
Tracy Wise
Tracy Wise 2026.03.21
     
Absolutely love my Trex deck and screened in porch! Andrew is amazing and 100% the reason I chose JT Roofs. He listened to what I thought I wanted and worked with me to bring everything to reality. His communication and follow through is top notch. Truly hope company appreciates everything he does! Highly recommend and be sure to ask for Andrew.
Reply from JT Roofs 2026.03.20
Tracy, thank you so much for the kind words and for trusting JT Roofs with your Trex deck and screened-in porch. I’m glad Andrew listened closely, helped bring your ideas to life, and stayed on top of communication and follow-through the whole way. We really appreciate the recommendation.
Pat Davenport
Pat Davenport 2026.03.16
     
We had a porch built by JT Roofing in the Spring/Summer of 2025. We have enjoyed the finished project and now, so many months later, would like to share our experience of working with JT Roofing. This review is meant for anyone that is looking to add on a porch, deck or possibly a roof. JT Roof was referred to us from a close friend that had experienced working with JT Roofing. JT Roofing designed and constructed a front porch addition with a covered black metal roof for us. The finished covered porch was approximately 29’ x 8’. The project did not start on time as planned. John Boeke, project manager, stayed in communication with us concerning the valid reason of the later start date. Once the project started, the work went very quickly and smoothly. The crew was made up of several construction team members worked together at a steady pace, very little chatter, presented a professional attitude at all times. The construction crew took very few breaks, if any, unless the entire crew stopped for lunch or left work for the day. A few times during the project they worked until very late (sun going down) in the afternoon to finish up the day’s work. They took time to clean up the work space each and every day before leaving our property. We are pleased with the finished project and have enjoyed our long awaited porch addition. There was one slight misunderstanding concerning the lay out directions of the front porch steps. I did not notice until the 3-4 lengthy steps were built and installed. I brought this to the attention to John Boeke immediately, once I saw the lay out of the steps. John appeared on the scene immediately; after talking with the crew members the steps were removed an installed as we had planned on the same day. The steps that were removed were actually very nice looking; they happened to not work with the plans we had in place for the final appearance and how the steps were going to be used upon completion. In spite of a few minor hiccups along the way, we would definitely give JT Roofing a 5+ Star rating with 5 being the best rating. Thank you JT Roofing for helping life to be easier for us with our new covered porch addition to the front of our house, addressing all slight hiccups along with way immediately and with complete satisfaction.
Reply from JT Roofs 2026.03.16
Pat, thank you so much for taking the time to share all those details—I'm really glad you’re enjoying the covered front porch and metal roof months later. We appreciate your patience with the delayed start, and it means a lot to hear the crew worked efficiently, kept things tidy, and that we were able to fix the step layout right away to match your plans.
mary McCarty
mary McCarty 2026.03.09
     
We recently had JTRoofs install new roofing on our house and garage due to 2025 hail damage. Jonathon Phillips came to our home and explained procedures, answered questions, worked with our insurance company's claim department and kept us informed throughout the whole job.When the roofing crew came they removed the old roofing, and installed the new shingles and cleaned up the site, leaving everything tidy, all in one days time. The new roof looks great and we're very satisfied with the professional results.
Reply from JT Roofs 2026.03.09
Mary, thank you for the wonderful review and for trusting JT Roofs after the hail damage. I’m glad Jonathon was able to walk you through the process, coordinate with your insurance, and keep you informed, and that our crew got both roofs done in a day with a clean, tidy site. We really appreciate your kind words and are happy you love how the new roof turned out.
Michael Hazelip
Michael Hazelip 2026.02.18
     
If you are looking for excellent service, professional knowledgeable employees, look no further than JT Roofs. Pricess are excellent, workmanship is awesome, couldn't have had a better experience, thanks to Andrew. Thanks for my new roof.
Reply from JT Roofs 2026.02.18
Thank you so much for your wonderful review, Michael! We're delighted to hear that you're happy with the excellent service and workmanship from our team. I'll be sure to pass on your kind words to Andrew as well.
Christophe Edah
Christophe Edah 2026.02.12
     
The crew was courteous and respectful.
Reply from JT Roofs 2026.02.12
Thank you so much for your kind feedback, Christophe! We're delighted to hear that our crew's courtesy and respect made a positive impression on you. If you need any more roofing services in the future, we're here to help!
CAMARA Aissata
CAMARA Aissata 2026.02.12
     
The roofing work was completed neatly and efficiently.
Reply from JT Roofs 2026.02.12
Thank you so much for your kind words and the 5-star review, CAMARA! I'm glad to hear that you're pleased with the neat and efficient work from our team. We look forward to working with you again in the future!
Shyam Bhagwan
Shyam Bhagwan 2026.02.11
     
The team worked hard and stayed focused.
Reply from JT Roofs 2026.02.12
Thank you so much for the positive review, Shyam! I'm glad to hear our team’s hard work and focus stood out to you. It was a pleasure making sure your roofing needs were handled with care and professionalism.
Veeramani Mani
Veeramani Mani 2026.02.11
     
The roof was completed within the promised timeline.
Reply from JT Roofs 2026.02.11
Thank you so much for your review! I'm delighted to hear that we met the promised timeline for your roofing project. We strive to deliver on our commitments, and it's wonderful to know you've had a positive experience with us at JT Roofs.
Nathan Stroud
Nathan Stroud 2026.01.21
     
I had my roof damaged in a hail storm last year and Johnathan stoped in and wanted to do a free estimate and had us sign a paper that allowed him to contact our insurance company. we made it clear at this time that we still weren’t sure which direction we were going to go. There was a lot of unnecessary back a fourth and poor communication that contributed to our decision to use a different company. After our roof was replaced by the other company, Johnathon reached out to us saying we owed him money. We asked for a a copy of the supposed contract we signed saying that we promised to pay a named amount of money. In return we got sent a a generic “terms and conditions” but no signature in sight nor had i ever seen the document. Johnathon then complained that we had wasted his time and he had made “countless” trips to my residence and spent “numerous” hours working on our “case” I feel like it’s worth mentioning that I didn’t reach out to Johnathon for this estimate- he showed up at my residence and approached me as I was doing yard work. Overall the entire experience just felt very unprofessional and shady.
محمود صابر
محمود صابر 2026.01.14
     
The project was completed exactly as discussed.
Reply from JT Roofs 2026.01.14
Thank you so much for your feedback, Mahmoud! I'm glad to hear that everything went as planned. We're committed to delivering exactly what's promised, and it's great to know we met your expectations.

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account