Healthcare On Collins Reviews

Jae 2026.06.11

     

My experience with this practice has been disappointing. While seeking support following an ADHD diagnosis, I found communication slow and unclear, even when asking time-sensitive questions about treatment and appointments. As a neurodivergent patient, I did not feel the process was particularly neurodiversity-friendly or trauma-informed. The lack of clear communication added significant stress during an already challenging time. I hope this feedback helps improve the experience for future patients.

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Reply from Healthcare On Collins 2026.06.12

Dear Jae, I am sorry to hear that you feel this way and would like the opportunity to discuss this further to better understand what happened. Could you please contact me on 03 9650 4284?
Marie (Business Manager)

Anthoni Siery 2026.06.06

     

FIRST CLASS JUST BRILLIANT.

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Angel Ashta 2026.06.05

     

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Peter 2026.06.04

     

Vicki is a fantastic practitioner. Caring, thoughtful, meticulous - perfect.

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Alex Dee 2026.06.04

     

Seen Chris the podiatrist absolute legend has some good words of wisdom and cleaned my toe right up!

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K GNV 2026.06.03

     

Dr Lara is one of the best practitioners I've met, made the whole process smooth, and was happy to explain in details I could absorb and made the whole process comfortable. The Reception was open and clean, staff were fine, though they don't tell you when the doctor is delayed but otherwise pretty good.

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Joshua Gardner 2026.06.03

     

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Dalia Ponce 2026.06.02

     

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Chris Ogden 2026.06.02

     

Excellent

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Andrew Hamilton 2026.05.29

     

Good location in the CBD, friendly and efficient staff.

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Frank Garrubba 2026.05.29

     

Have been seeing Dr Con now for many years and his professionalism and thoroughness in getting to the root of the problem is nothing short of excellent. Would highly recomend this practise, and in particular Dr Con

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Tex Longmire 2026.05.28

     

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Ty Tan 2026.05.27

     

I visited this clinic on 21 May 2026 while staying temporarily in Melbourne for two months. The staff were polite. During the consultation, the GP expressed concern about possible swelling on the right side of my jaw and recommended an ultrasound. Although I personally did not believe there was noticeable swelling, I proceeded with the ultrasound. I left the consultation feeling unconvinced about the need for the ultrasound and would have appreciated clearer communication regarding the reasoning behind it. As a new patient unfamiliar with the clinic, I was also unaware before the consultation that it was not bulk billed, which I later raised during the consultation. The consultation, vaccination, and ultrasound resulted in a total cost of just over $550, which was considerably higher than I expected when I initially attended for a vaccination and routine blood tests.

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Reply from Healthcare On Collins 2026.05.28

Dear Ty,
Thank you for your time on the phone this afternoon. We advise all new patient of the price of the initial consultation.
As discussed, your concerns will be brought up with a Clinical Director and we will contact you soon, as agreed over the phone this afternoon.
Thank you for your feedback.
Regards,
Marie (Business Manager)

Ricky lwk 2026.05.26

     

Nurses and doctors here are all kind and caring. Dr. Isabella tried to speak to me in simple English so that I, a non-native English speaker, could understand what they meant.

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Norman Blaikie 2026.05.23

     

My recent appointment at Healthcare on Collins achieved everything that I expected, efficiently and with care.

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Jan Martz 2026.05.23

     

Have been getting all of my immunisations with 'Nurse Extraordinaire' Louise for years. Louise is so lovely and knowledgeable and gives painless injections! I'd never go anywhere else.

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Emily Chen 2026.05.22

     

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G_Reviews 2026.05.21

     

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Bianca A 2026.05.21

     

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raelene plozza 2026.05.19

     

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