Verified Company
JNL plumbing and air was assigned to me by my home warranty. Paul was the technician who repaired my shower nozzle. He introduced himself and proceeded to evaluate my dripping showerhead. Within minutes, he found the culprit. He explained everything to me and also showed it to me. I would call J & L plumbing and air and request Paul anytime I need any further service. Paul did a great job!
We had a critical sink issue just two days before Thanksgiving, and JL Plumbing truly saved the day!
We were panicking about hosting a large dinner with a non-functional sink, but the plumber arrived promptly and was incredibly friendly and professional from start to finish. They diagnosed the problem quickly and fixed it efficiently. The work was done perfectly, and they left the area clean.
We are so grateful for their fast and efficient service. If you need a plumber, especially in a pinch, we highly recommend JL Plumbing!
I had a leaking water heater and Luke was sent out to inspect the issue. I had to shut the water off going to the house, but Luke helped us by capping off the water heater, so we had water while we wait for warranty approval. Luke was so professional and knowledgeable. He genuinely cared about our water predicament. He made sure that there were no leaks and that my son and I had water to the house before he left. Luke's professionalism and geniune caring attitude has made me a big fan of J and L plumbing!
I am very disappointed with J&L Plumbing.
To make a long story short, our water heater was no longer providing us with hot water, just warm water. We processed a home warranty claim and J&L sent a guy out to us to check up on the water heater.
We made sure to insert into our notes with our home warranty that the water was still warm but not hot.
During the work, the tech touched two hot wires together on the heating element and caused a short which tripped our breaker. He then sent a replacement order with our home warranty company.
The following morning I got in the shower only to be welcomed by ICE COLD WATER.
I called our home warranty company and J&L only to also receive the cold shoulder from them as well, despite us having at least warm water prior to service. The worst part about it is that J&L lied and said that they had no notation of the water being warm before.
Even if the water was not hot, it was at least tolerable.
I will be inserting a complaint with the BBB and the ROC about these guys, as this situation was avoidable and unacceptable.
J&L Plumbing is the BEST! The initial meeting with Chris was tremendous; he was extremely knowledgeable and took the time to explain everything that needed to be fixed. When the work was done shortly thereafter by Dan, it was top knotch! He did everything over the course of three days (we had a lot of things fixed) in a prompt and professional manner. He was very clean and solved our problems entirely. Dan, also, was very perceptive and caught a few issues that would have been serious problems down the road if we had not fixed them now.
Very satisfied with J&L plumbing. Their front office person is Cheryl & it was such a pleasure working with her she was kind & helpful. Ron was my technician & he truly went above & beyond for my plumbing issues.i can’t thank him enough. Such an amazing company & really care for their customers.
I could literally cry with happiness which is why I felt compelled to write this review! Ryan with J&L plumbing is my actual hero. I had a leak near my water heater pipes and was without water for 3 days. I had many people tell me x, y, and z and felt like I was getting totally taken advantage of. Ryan showed up and I could tell he cared so deeply from the start. He even left for a quick period of time so he could get the right part and fix the issue the right way instead of leave me with a half ass repair which is what landed me here in the first place (from someone else).
In this day and age, you get burned so many times and lose trust in everyone and everything but I am SO grateful to Ryan for coming out to help me. It is scary when you are dealing with water damage. Thank you for everything. I would recommend Ryan without hesitation to all my friends and family.
We had a fantastic experience with J&L plumbing! Dan A was extremely knowledgeable. He identified our plumbing issue quickly and explained it clearly to us. Most importantly, he solved the issue that same day! We had 2 other companies come before that misdiagnosed the issue and did not solve it. We will definitely be using them again and recommending them to others!
I had Cody for many tasks at my home. I had him to install/ fix water heater, install water heater pressure valve, install water softener, install water filter, and fix the front house hose and piping. I am very satisfied with his service. He is very professional and knowledgeable all the time. He knows his job very well. He is very honest and helpful. I definitely recommend him.
Terrible customer service - I have never had someone on the phone argue with me, like the woman answering the phone. When I gave her the information that Choice warantee gave me - she said "I don't know where your getting this information." I pulled up the mail and read it to her directly... She scoffed and still didn't believe me. I found this to one of the weirdest, most disrepectful calls I've ever had. Now after 2 days and I have approved their estimate, they have not contacted me for the apointment. 2 days.
J&L Plumbing & Air provided service for our broken hot water heater and Daniel the plumber was fantastic! From diagnosing the problem, to the installation of the new unit, to removing and hauling away the old unit, Daniel was knowledgeable, professional, and answered all of our questions and concerns, and he was super friendly! Cheryl of the office staff was also so awesome, offered such friendly and professional service getting us on the schedule so quickly. I would not hesitate to recommend this company to others! Thank you J&L Plumbing & Air, keep up the great work!!!