JB Plumb

JB Plumb Reviews

Excellent rating
     
5.0 | 151 reviews
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JB Plumb
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Reviews

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5.0

| 151 total

145 pcs
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2026.01.15
10
Excellent service James did an excellent job after a prompt response to my phone call highly recommend will be using his services again when required 10/10
2025.08.28
10
Friendly and efficient James came to service my Worcester boiler and my gas fire he turned up on time and did a very good job he cleaned everything up when he finished. I will definitely use him again and would recommend him.
2025.07.03
10
Gas pipe extended and connected to new hob Excellent job, very friendly. I would definately recommend Jb Plumb
Samantha Thomas
Samantha Thomas 2025.06.29
     
Called James at 9am he was here within an hour, what a nice, polite professional guy. Would highly recommend.
Reply from JB Plumb 2025.11.27
Thank you, Samantha. We’re glad we could get to you quickly and that you found the service polite and professional. Your recommendation is greatly appreciated, and we’re always here if you need our help again.
2025.05.21
10
Gas boiler service Highly recommend. Fast and reliable
2025.03.17
10
Plumbing Great service I would definitely use again in the future thank very much
Lisa Knibbs
Lisa Knibbs 2025.01.31
     
I called James to look at my ferroli boiler which wasn't working late last night. Early this morning he arrived. James was very honest and informed me that as there were several faults, it would be in my best interest to go to the manufacturer directly as the parts would be cheaper from them. I'm so impressed with his honesty and integrity. James didn't even charge me for a call out fee. I absolutely recommend this company.
Reply from JB Plumb 2025.11.27
Thank you so much, Lisa. We really appreciate your kind words and are glad we could give you clear, honest advice about your boiler. We always want to make sure customers get the most practical and cost-effective solution, even if that means recommending another route. Thank you for the recommendation — we’re here if you ever need any help in the future.
Jackie
Jackie 2024.12.24
     
Fantastic swift response, extremely knowledgeable, courteous, friendly, arrived on time and did a thorough job on the combi boiler and gas fire. Dog friendly too; my dog adored James. The price was very good. If you need a very competent, reliable, friendly, 'gas, heating & plumbing service' then don't hesitate to call James, he'll get you up and running; highly recommended. Thank you, James - really (really) appreciate your help, top man, top service!
Reply from JB Plumb 2025.11.27
Thank you so much, Jackie. We really appreciate your detailed feedback and are glad to hear you were happy with the response time, the work carried out and the overall service. It’s great to know everything is running smoothly again, and we’re especially pleased your dog approved too. Thank you for the recommendation — it means a lot. We're always here if you need any help in the future.
2024.12.22
10
A couple of radiators were not heating Came out quickly, knew what they were doing and sorted the problem quickly.
2024.12.13
10
Leak from boiler Had leaking pipe to boiler in house that I'm selling. Very quick to attend to fix. Very professionally. Would use again and would definitely recommend.
Christine Parker
Christine Parker 2024.12.12
     
What a top chap James is so reliable, courteous, polite ,helpful nothing is too much trouble. has done a few jobs for us to a very high standard definitely recommend him and will always call him and nobody else 10 out of 10.
Reply from JB Plumb 2025.11.27
Thank you so much, Christine. Your kind words mean a great deal, and we’re really pleased to hear you’ve been happy with the work carried out. It’s always our aim to provide reliable, polite and helpful service, so your feedback is truly appreciated. Thank you for the recommendation — we’re always here whenever you need us.
2024.12.09
10
Radiator fitted Excellent speedy service of a high quality
Drew Clayton
Drew Clayton 2024.11.27
     
Top bloke. Popped round to my mums house, sorted the issue there and then with a smile and charged a good rate. Highly recommend James if you want an honest plumber that gets the job done.
Reply from JB Plumb 2025.11.27
Thank you, Drew. We’re really pleased to hear the issue was sorted quickly and that your mum felt well looked after. Your recommendation means a lot, and we appreciate your kind words about the service and pricing. We’re always here if you need any help in the future.
2024.11.14
10
Gas Safety check and boiler service. James replied promptly, quickly arranged to attend the job, did so and completed the work with skill and professionalism. James was extremely affable and a consummate professional engineer. He worked in a wholly electronic environment, which ensured the provision of swift accurate records and make settling my account very easy.
2024.11.14
10
Boiler service Excellent service, came out the next day from ringing the night before to book in. Super helpful and explained everything in detail. Would 100% recommend jb plumb.
2024.11.10
10
Boiler repair James came very quickly after my initial contact, even though it was a Sunday. He seemed very knowledgeable and soon had the system back up and running. I would not hesitate to use this company again, and would certainly recommend him to others.
2024.11.07
10
Gas boiler service and safety check. James called me to discuss a convenient time, he arrived promptly and was extremely pleasant and courteous. A pleasure to deal with him. Proper documents were transmitted to me without delay. I cannot recommend Hames highly enough.
2024.10.25
10
Radiator repair. James was amazing and fixed the problem swiftly. Professional and very good lines of communication setting up a suitable time to repair. Would highly recommend.
2024.10.15
10
Leaking tap Contacted James via telephone explained what was occurring he asked for my address/postcode arranged to come following day. He came as arranged texting me beforehand he inspected my tap diagnosed what was wrong went away and brought back parts that where needed and carried out repair job done .I would recommend James he was fast and efficient a very pleasant lad who charged a fair price
2024.09.26
10
Replacing a broken kitchen tap. JB Plumbing was brilliant. Fixed the issue in no time. Asked for photos before he visited, provided a quote and turned up with everything he needed to complete the job. He even waited for me to return home from collecting my kids. I would 100% recommend him and I've saved his number for the next time something needs doing. Plus he's gas safe so he can even service my boiler!

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