Verified Company
We’ve been using the Tabin POS for 6 months and it has good and bad points.
A few things to be wary of - if you have menu items that often have modifications (no onions, extra cheese, GF, etc) the docket text for the mods prints the same size as the item - creating sometimes long and hard to decipher dockets, or prints so tiny it’s hard to read. We pointed out this issue on day one and were told a software fix was underway. Six months later with us frequently asking for updates, there is still no fix with a medium sized mods font.
Also there is a major software glitch with when you over type and manually change the price of an item then add subsequent items to the order. Say you add a miscellaneous item manually priced for $5, if you then add a cheeseburger the miscellaneous item suddenly magically displays as $0 but is included in the total, then say you add another item like a drink, the miscellaneous item is then removed from the order total completely but still displays on the item list. This means any item that you change the price on or any miscellaneous item you add can only be the final item on the order or you are giving it away for free. Again after 6 months this glitch is not fixed which is frustrating.
Apart from snail pace software fixes, the rest of the product is good and the price is fair.
