Janney Roofing

Janney Roofing Reviews

Excellent rating
     
4.9 | 2803 reviews
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Janney Roofing
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4.9

| 2803 total

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Bruce Brubaker
Bruce Brubaker 2025.12.12
     
We added an addition on to our home as well as re-doing the existing roof. Jeremy Zobel was amazing. He is very professional and explained all our options and the process. Top notch. They were very patient with us as our General Contractor was not timely at all. Once he got us to the point of the roof, Janney took over and had it completed in 1 1/2 days. Super professional and it looks amazing. Everyone from Dennys our project manager to Annette in the office was great to work with. But the guys who busted their butts on the roof are the heart of the business. They did amazing. Thanks to everyone involved. And it's always great to know we support a faith based business that gives back. Always contract Janney Roofing.
Reply from Janney Roofing 2025.12.12
We're so grateful for your kind words and thrilled you had such a great experience with our team! It’s wonderful that Jeremy, Dennys, and Annette made everything run smoothly for you. We truly value your support of our faith-based business, and we're glad you love your new roof! We appreciate you choosing Janney Roofing and always feel free to reach out if you need anything.
Mike Peters
Mike Peters 2025.12.11
     
Reply from Janney Roofing 2025.12.12
Hello Mike, we truly appreciate your 5-star rating and are thrilled that everything went so smoothly with your roofing experience. It means a lot to us to know we could deliver quality service. If there's anything else we can do for you, please feel free to reach out!
Erica M
Erica M 2025.12.04
     
We recently had a new roof installed by Janney Roofing and we are SO IMPRESSED with the process and quality from initial contact to final inspection. The work is solid and the customer care is worth every single penny. Our Sales Rep was Brad J. and he was truly superb! He was incredibly knowledgeable and accessible and definitely not “sales-ey” so don’t worry about that. There was no such thing as a stupid question and he took the time to explain literally everything we wanted to know. He admitted to being an overcommunicator and that sealed the deal for us! We’d rather have check-ins and double check-ins than be left in the dark. We felt so at ease. And, that level of service doesn’t go away once you sign the contract. We were always informed when a new person would be reaching out so we were prepared for any hand-offs during the process. At each tiny step, a qualified and very friendly team member contacts you to hold your hand through the next steps. On the day of installation, our Job Site Supervisor, Dennys S. met us upon arrival and was on site the entire day to oversee the work and update me along the way. If there was anything they came across that required extra materials, he told us straight away and made sure any additional penny was personally approved by us. (We did expect some additional wood materials based on the quality of our old roof so there were no big surprises.) Dennys was fantastic, incredibly communicative and did an amazing job making us feel like we didn’t have to monitor everything (we did not). Brad also reached out on the day to swing by and check everything out. Roofing is incredibly laborious and the crew was awesome - they work super hard and super smart. They were also respectful of the plants in our yard and surrounding area; nothing was crushed and not an ounce of trash was left behind when they pulled away that evening. Even weeks after the installation, I have texted Brad with some follow up questions regarding insurance and inspections and he’s always responsive and incredibly helpful with my inquiries - thank you Brad! If you think their pricing is a little higher than some others (it’s really not by much) there is a reason and it’s worth it. There are no tiers of quality at differing prices, it’s just straight up quality materials - no gimmicks. They are incredibly fair and from what we could see, they care for their staff and everyone seems happy, which is important. You’ll have a team of people ready to answer questions (repeatedly) and ensure you are involved in the process and informed at every step of the way. Oh, and the roof (and the soffits they contracted for us) look fantastic!
Reply from Janney Roofing 2025.12.04
Thank you so much for sharing your incredible experience with us at Janney Roofing! 😊 We’re really pleased we could put your mind at ease and provide a service that left you feeling valued and informed. It’s fantastic to hear that Brad and Dennys made such a positive impact on your roofing journey. Should you have more questions or need assistance, we're here for you!
Patrick Browne
Patrick Browne 2025.12.01
     
I am very pleased with all aspects of getting my roof repaired from storm damage. Paul H was great to work through getting the repair approved and all sales details. Rob H was the on site supervisor/coordinator and was accessible and kept me aware of progress and even headed out to suppliers for a couple items needed to finish the job. He also contacted me the next day to make sure cleanup was satisfactory. The crew worked hard and completed a great looking job in just over one day’s time. And Annette kept me well informed from the office informing me of schedules and always quickly responded to my questions via emails. Janney uses great materials and does excellent installation work! I recommend them for your next roof project!
Reply from Janney Roofing 2025.12.02
Hi Patrick, we’re delighted to know that our team provided such an excellent experience during your roof repair. It's great to hear our communication and installation hit the mark. We're here for any future projects and truly appreciate your kind recommendation!
Sophia Henry
Sophia Henry 2025.11.27
not recommends
Justice came by my parents property in Oct 2025, was very nice and knowledgeable with a great personality. Looked at their roof, saw where it needed to be replaced and promised he'll be back. Justice had to go on the roof with the inspector, so the meeting was set and scheduled. My dad called Justice, letting him know the inspector was on the way, my 80 year father was appalled on what he heard next. Some women picked up Justice phone and saying all types of curse words..." He's not F** here" "Nobody's here by this F**in name".... please note this is the same # my parents called to contact Justice at Janney Roofing previously!!! Common sense, if anybody got a new # and was already working with a client, you would reach out to give them your new contact info. If someone had his phone, he never called to apologize about the disrespect or nothing. This has been over a month and thankfully we've had no hurricanes/ heavy rain recently in the central Florida area with the leaks they currently have in their roof. If this is how you all do business with the elderly, then every elderly person needs to be made aware!!!! To be left hanging without hearing from anyone is disgusting and quite sad!!!
Reply from Janney Roofing 2025.12.01
I want to extend our sincere apology for the experience you and your parents recently had. What occurred is completely unacceptable and is not reflective of the standards or values we uphold.

I’m very sorry that your father had to endure disrespect when calling the number he previously used to communicate with Justice. Regardless of any changes in contact information, you should never have been left without communication or follow-through — especially with an urgent roofing concern and especially considering your parents’ age and safety needs. We take this very seriously.

We would like the opportunity to speak with you directly so we can personally apologize, fully understand what happened, and make this right for your family immediately. Could you please share the best phone number to reach you? You can send it to us directly here in our direct messages, and we will call you as soon as we have it.

Thank you for bringing this to our attention, and again, we apologize for the stress and frustration this has caused. We appreciate the chance to correct this.
Jon Nobles
Jon Nobles 2025.11.25
     
Had a fantastic experience with Janney! From the sales/site visit to the installation and finally to the close out. A very professional team and was extremely impressed how CLEAN the install was. I would recommend them to anyone without any hesitation.
Reply from Janney Roofing 2025.11.26
We're so happy to hear about your wonderful experience with our team at Janney Roofing! It's fantastic to know you appreciated our professional service and attention to cleanliness. Your recommendation means a lot. Feel free to reach out if you need anything else!
Kevin Bowes
Kevin Bowes 2025.11.24
     
Alex Renteria was my first point of contact,he is an estimator for Janney roofing. He was very knowledgeable in the roofing business and kept me informed every step of the way. I am very happy with my new roof and with the service I was given.
Reply from Janney Roofing 2025.11.26
We're delighted that you had a great experience with us at Janney Roofing and are enjoying your new roof! It's wonderful to know that Alex made the process smooth and informative for you. Your satisfaction is our priority, and we’re here if you need further assistance.
Jason Loukes
Jason Loukes 2025.11.23
     
Such an excellent experience and top quality workmanship! Brad, Dennys and Annette were very supportive and the communication was superb. The new roof looks great and we are very happy with the result. Will definitely recommend.
Reply from Janney Roofing 2025.11.23
Wow, Jason, we're so pleased to know you found our service exceptional! We aim to provide outstanding workmanship, so your happiness means the world to us. Our team is always here if you need anything else. Thanks a million for recommending us!
Mike Vaclav
Mike Vaclav 2025.11.21
     
Janney roofing did a excellent job on my roof.I highly recommend them for any roofing needs.Alex was very informative about my roof.Annette always kept me up to date about the job she was very helpful.Dennys crew did a great job, everything was cleaned afterwards.
Reply from Janney Roofing 2025.11.19
Thank you so much for your kind words and for choosing us for your roofing needs. We're thrilled to hear that you are pleased with our work and appreciate your recommendation.
Chad Myers
Chad Myers 2025.11.20
     
Brad Johnson, Mayker Campos and Annette were all very helpful throughout the process of my roof replacement. I chose Janney Roofing because of their professionalism and quality product that they offer. The roofing team worked quickly and efficiently, resulting in a beautiful installation.
Reply from Janney Roofing 2025.11.20
Thank you, Chad, for your wonderful feedback! 😊 Knowing that our team made your roof replacement experience a pleasant one is incredibly rewarding. We truly value your choice to go with Janney Roofing for its professionalism and quality. If you ever need anything else, we’re here to help.
Katura White
Katura White 2025.11.20
     
The crew was very professional and attentive and arrived before scheduled work was to be performed. Everyone was kind from the sales rep to the secretary and lastly the site supervisor.
Reply from Janney Roofing 2025.11.20
We're so happy to read that you had a great experience with our team, Katura! 🎉 It really means a lot to us that you appreciated the professionalism and kindness from everyone involved in your project. Your feedback is amazing and inspires us to continue providing top-notch service. Grateful for choosing us and we’re always here if you need us again!
Terry H
Terry H 2025.11.17
     
***** and the crew did a fine job. They cleaned up after the job was done. I am pleased with the final job.
Jean Heredia
Jean Heredia 2025.11.15
     
Getting a roof with Janney Roofing was an easy, quick, and quality process. Jeremy Zobel, Janney sales rep, gave me a comprehensive quote to replace my old roof. Scheduling with Annette Montanez was a snap. Job site supervisor, Mayker Campos, made sure that the job was completed correctly. All 3 were readily available to answer any questions that I had before, during, and after the job. Mayker sent me pictures while the job was being done, since I was at work. The crew did a great job, and clean up was exceptional. When I came home, I had a beautiful new roof, and the dumpster was taken away later the same evening. I would definitely recommend Janney Roofing for any roofing job!
Reply from Janney Roofing 2025.11.19
Thank you for taking the time to share your amazing experience with us! We're thrilled to hear that our team made the roof replacement process smooth and satisfactory for you. It's wonderful to know that everyone from our sales representative to our job site supervisor met your expectations and kept you informed throughout. We’re proud of our crew for their excellent work and clean-up efforts. Thank you for recommending us – we truly appreciate it!
Terry Hiatt
Terry Hiatt 2025.11.14
     
Lucas and the crew did a fine job. They cleaned up after the job was done.I am pleased with the final job.
Reply from Janney Roofing 2025.11.19
Thank you for your kind words and for choosing us for your roofing needs. We're delighted to hear that you are pleased with the work Lucas and the team did. Your satisfaction is our priority, and we're glad we could meet your expectations. Looking forward to serving you again in the future!
Julie Rodman
Julie Rodman 2025.11.14
     
I would like to thank everyone that was involved from Brad Johnson for coming out and doing a good job in explaining everything in detail, the guys that did the actual work were were awesome, good work and great clean up. Rob the job coordinator was very good as well. I would recommend Janney roofing highly, thanks again. Anette from the office also did a great job of keeping me informed as to when the job would start and be completed by, thanks Annette.
Reply from Janney Roofing 2025.11.19
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team was able to meet your expectations and provide you with excellent service from start to finish. We truly appreciate your recommendation and are delighted to know that everyone, from the project coordinator to the office staff, contributed positively to your experience. Thank you for choosing us for your roofing needs.
Terry H
Terry H 2025.11.14
     
***** and the crew did a fine job. they cleaned up after the job was done.I am pleased with the final job.
Jason
Jason 2025.11.10
     
Amazing work. Superior quality project that will last the life of my home. Their crews were on time and completed the roof tear out and installation in no time. Minimal impact on my family and no trash or nails left in my yard. Sales rep Logan was available at all hours and put in the time and effort to make sure my project was done appropriately and given a personal touch. Thank you!
Reply from Janney Roofing 2025.11.11
Thanks, Jason! We really appreciate your kind words and are so glad you’re happy with the quality and service. We’ll be sure to share your feedback with Logan and the crew—they’ll love hearing this!
Sushil Ghimire
Sushil Ghimire 2025.11.03
     
I recently had my new roof done by Janney Roofing, and I’m really happy with how everything turned out. It took a little longer than expected, but the whole process went smoothly and the crew did a great job. They even made sure all the nails were picked up nicely after the job, which I really appreciated. Big thanks to Preston for explaining everything clearly and helping us choose what we needed, Rob H for keeping the project organized and on track, the crew for their hard work and attention to detail, and Annette for being so friendly and helpful through the whole process. Overall, great experience and I’d definitely recommend Janney Roofing – Jacksonville to anyone looking for quality work and good people.
Reply from Janney Roofing 2025.11.04
Hi Sushil,

Thank you for the great review! We’re glad you’re happy with your new roof and that the process went smoothly. We appreciate your patience and your kind words for Preston, Rob H, Annette, and the crew.

Thanks for recommending Janney Roofing – Jacksonville!
Wesley Heins
Wesley Heins 2025.10.30
     
Janney Roofing is The Best. That's a really bold statement, with so many roofers serving Central Florida, so consider my supporting evidence: Price: I sought quotes from 5 providers, and Janney beat them all by more than $2K (kudos to sales representative Alex Renteria, with an assist to assistant sales manager Chelcey Deese). Performance: The "Elvis" crew was on the job from 7 am to 7 pm (before sunrise and after sundown) on day 1 and back again at 7 am the next day. Site supervisor Dennys Sequera was excellent with communication and progress reports. The best part? A neighborhood contractor congratulated me 2 days later on the new roof. People: I have made a special effort to highlight Janney's people, and for good reason. Special circumstance involving my HOA stretched this project out over 12 weeks, even though actual work totaled only 17 hours. A special shoutout goes to customer service rep Annette Montanez for keeping everyone engaged. Go Solar Bears!
Reply from Janney Roofing 2025.10.31
Hi Wesley,

Wow — thank you so much for taking the time to share this! That’s such incredible feedback, and I really appreciate the thoughtful detail you included about every part of the process.

I’ll make sure Alex, Chelcey, Dennys, Annette, and the “Elvis” crew all see your message — they’ll be thrilled to know their hard work made such a strong impression. It’s wonderful to hear that everything came together so well, even with the HOA delay.

We truly appreciate your trust in Janney Roofing and are so glad you’re happy with the results.
jun alday
jun alday 2025.10.28
     
Impressive. We are greatful for their job well done. From Stephen the sales representative, who really walked us thru the process, Jesse the job coordinator who came and followed thru and Annette and Kelly who is kind and considerate in answering our questions. Thank you all,we truly appreciate for the service.
Reply from Janney Roofing 2025.10.31
Thank you so much, Jun! We’re so glad to hear you had a great experience from start to finish. Stephen, Jesse, Annette, and Kelly will be thrilled to know their efforts made such a positive impression.

We truly appreciate your kind words and the trust you placed in Janney Roofing. It was our pleasure to serve you!

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