Verified Company
I can’t say enough good things about this firm. From my first interaction. I felt heard and respected. They took time to understand my family’s needs, walked me through the will and trust options, and answered every question (big and small) with kindness and expertise. The documents were thorough, the fees were transparent, and the whole process felt surprisingly easy. I now have real peace of mind knowing everything is in order. Exceptional experience from start to finish. The team had clarity, patience, and genuine care. They explained every option in plain language, anticipated issues I hadn’t considered, and delivered promptly. I left feeling protected and confident. Five stars without hesitation. Turnaround was fast, drafts were precise, and the signing process was seamless. Their organization, responsiveness was amazing. Highly recommend the James Deep Lay frim to anyone handling wills or estate matters. Caroline James' assistant is warm, caring and patient.
Raquel B.
Reply from James Deep Law Professional Corporation
2026.05.22
Good morning, Raquel. Thank you for taking the time to share your feedback about our team. That is exactly the experience we want clients to have and I’m glad that we were able to help!
Thanks again.
Thanks again.
Caroline was our contact and she was brilliant. Always makes you feel like you are her only client. She is very knowledgeable, friendly and has great inter personal skills. I highly recommend using this firm if you need a lawyer, especially for estate and will procedures.
Reply from James Deep Law Professional Corporation
2026.05.12
Thanks for the kind words, Jackie and thank you so much for taking the time to share your experience! We are truly blessed to have Caroline on our team.
I would not use them. I had planned to have them do my will and my brother’s will.
I had asked them to deal with a landlord/tenant dispute . First thing, the receptionist wrote my number down wrong and they never called me back. So I decided to show up. Then they charged me $150 +tax to pick up my father’s will. They gave some story and collect from storage but they had it with them.
Then to pay….they don’t accept credit or debit. They expected e-transfer. I was dealing with death and had to deal with non-sense. Don’t waste your time with this place. There are much better people in the Burlington/Oakville area.
Reply from James Deep Law Professional Corporation
2026.05.13
Dear TJ,
I’m very sorry for your loss and that your experience with our office added to an already difficult time. We strive to provide clear communication, prompt service, and transparent fees, and I regret that we fell short of your expectations on this occasion. In this matter, we followed our standard process for verifying and releasing an original will at the request of another law firm , and a standard fee was charged for the time required to complete the necessary due diligence. Please contact me directly if you wish to discuss this further.
I’m very sorry for your loss and that your experience with our office added to an already difficult time. We strive to provide clear communication, prompt service, and transparent fees, and I regret that we fell short of your expectations on this occasion. In this matter, we followed our standard process for verifying and releasing an original will at the request of another law firm , and a standard fee was charged for the time required to complete the necessary due diligence. Please contact me directly if you wish to discuss this further.
We have used James Deep for at least three transactions and we highly recommend him to others in the area. Easy to reach, deal with, and fairly priced.
Reply from James Deep Law Professional Corporation
2026.04.24
Thanks for the kind words, Sephron. I really appreciate you taking the time to share your experience. We look forward to working with you both in the future.
This is my second time working with James Deep Law for my real estate transaction. The team is excellent, very responsive and thorough. They were easy to get a hold of and very patient. Meeting James Deep himself, was not intimidating at all! He was friendly, easy to talk to, has a great sense of humour and helped me understand all documents I was signing off on. I highly recommend!
Reply from James Deep Law Professional Corporation
2026.02.24
Nickeisha,
This is exactly the experience we strive to provide. I’m so glad that we were able to help you again. Thanks for sharing and for placing your trust in us!
This is exactly the experience we strive to provide. I’m so glad that we were able to help you again. Thanks for sharing and for placing your trust in us!
It was great working with James and Julia specially Julia. She was quick, prompt, responsive and very detail-oriented. They made the whole overwhelming process so easy!
Reply from James Deep Law Professional Corporation
2026.02.18
Thank you for the kind words. It makes the client experience so much better when they can count on their mortgage, broker, lawyer, and realtor to work together. We enjoyed working with you as well and look forward to the opportunity to collaborate again in the future!
James Deep and his team delivered exceptional support from start to finish during our house sale. Everyone was incredibly knowledgeable and always accessible during the tougher moments, patiently ensuring we fully understood our options and felt confident throughout. We couldn’t have asked for a better law firm to partner with.
Reply from James Deep Law Professional Corporation
2026.02.09
Thank you Melanie. It is always rewarding when clients recognize the difference that attention to detail and dedication to client service can make. Some are easy and some are a bit more challenging. I’m glad we were able to help you both navigate the tougher moments! Thanks for sharing.
James Deep Law provided a wonderful experience for my family when my parents needed wills and estate planning support. After my father was diagnosed with a terminal illness, James and Caroline made the process quick, clear, and compassionate. With my dad’s recent passing, I know we were in good hands working with James Deep Law Professional Corporation.
Reply from James Deep Law Professional Corporation
2026.02.09
Sorry about your Dad, Peter. I am glad we were able to help. Thank you so much for sharing your experience.
Great experience once again working with James, Caroline, and the entire team. They are consistently respectful, generous with their time, and an incredible source of knowledge. I truly trust them with all of my important matters. Thank you all so much for your continued support.
Reply from James Deep Law Professional Corporation
2024.05.17
Thanks Dan! It was great working with you both again. I appreciate you taking the time to share your experience!
James Deep handled a same-day sale and purchase for us, where timing was critical, and everything went very smoothly. James and his team were efficient, organized, and on top of every detail. Made a very stressful day feel easy. Highly recommend!
Reply from James Deep Law Professional Corporation
2026.02.09
Hey Nicole,
I’m so glad we could help you all have a smooth closing and moving day. Thanks for taking the time to share your experience and for the “niece”words! lol
I’m so glad we could help you all have a smooth closing and moving day. Thanks for taking the time to share your experience and for the “niece”words! lol
We had the pleasure of working with James and Caroline through a very difficult time. They were incredibly helpful, professional, and compassionate always guiding us in things we were unsure about. Caroline is quick and efficient with all documents and responding to emails. She was always available for phone calls and took her time explaining things to us. We highly recommend James and his team for any legal services.
Reply from James Deep Law Professional Corporation
2026.02.02
Jenna,
Thank you for taking the time to share your experience. We were sorry about the circumstances that led to you contacting our office, but glad we were able to guide your family through the legal parts. Thank you for placing your trust in us. We wish only the best for you all moving forward.
Thank you for taking the time to share your experience. We were sorry about the circumstances that led to you contacting our office, but glad we were able to guide your family through the legal parts. Thank you for placing your trust in us. We wish only the best for you all moving forward.
Julia, James and the whole team were so helpful and professional in multiple transactions over the past few years! They do a fantastic job communicating with their clients and always look out for our best interests. Thanks again
Reply from James Deep Law Professional Corporation
2026.02.02
John,
Thank you for taking the time to share your experience with my team. As a fellow service business owner, your opinion means a lot. We are looking forward to working with you again. PS I really enjoyed meeting your Dad.
Thank you for taking the time to share your experience with my team. As a fellow service business owner, your opinion means a lot. We are looking forward to working with you again. PS I really enjoyed meeting your Dad.
We have used James Deep for a few real estate transactions. Truly amazing and stress free service from James and his entire team.
Reply from James Deep Law Professional Corporation
2026.01.26
Tauseef, thank you for taking the time to share your experience. It really does make a difference to us that clients can feel our team’s commitment to client service. We look forward to working with you again. Thanks!
Excellent Law Firm, personable, friendly, knowledgeable and very efficient. James is a very smart lawyer and easy to talk to. Nicole is a fantastic law clerk and was a pleasure to work with. Thank you.
Reply from James Deep Law Professional Corporation
2026.01.13
Albert, thank you so much for taking the time to share your experience. We always enjoy working with you. Of all the law firms you have available to work with, we're grateful to be your law firm of choice! Thanks for your continued support.
This is the third time we have used the legal services from James Deep for the sale or purchase of residential properties in Ontario. Each transaction has been completed efficiently, quickly and very professionally. Everyone we have dealt with @ James Deep's have been knowledgeable and very easy to communicate with throughout the purchase or sale process. We strongly recommend James Deep and, given the opportunity to use again, will certainly do so.
Reply from James Deep Law Professional Corporation
2026.01.08
Joe. Thank you so much for taking the time to share your experience. My team really enjoys working with you both!
PS I was unable to find the name of that tapas restaurant in Seville but I will ask my wife if she remembers and send it along. Thanks again and enjoy!
PS I was unable to find the name of that tapas restaurant in Seville but I will ask my wife if she remembers and send it along. Thanks again and enjoy!