I'm very pleased with my experience at James Christian Cosmetics today. Woke up at 5 am for a 3-hour meeting, a hot mess, high on caffeine, but when I arrived, everyone was lovely, kind, and professional. They not only made my face look brand new again but also made my day so much better. đ These days, it's hard to find incredible customer service and professionalism. I give this business a 10 đ review. Will be back! â¨
If you are wondering if you should come to James Christian for ANY procedure I can tell you JUST DO IT! I am ALWAYS very happy with my results! James is the best and the all the girls who work here are super sweet and professional. I won't go anywhere else!
Reply from James Christian Cosmetics Botox & Fillers NYC
2024.05.21
We are so grateful for the opportunity to give clients the very BEST experience from the moment they call us until they admire & love their results! -James Christian
I had my lash lift and tint done by Jules and I couldnât be happier with the results! She made me feel so comfortable the whole time and explained each step so I knew what to expect. The lift looks so natural but makes such a huge difference. Jules is not only professional and detail-oriented, but also so warm and easy to talk to. Iâll definitely be coming back and recommending her to all my friends!
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I cannot say enough amazing things about Cassandra, PA at James Christian Cosmetics in Commack, NY. She is truly a perfectionist and makes you feel beautiful before she even picks up a syringe. Cassandra never pushes unnecessary treatments, and she will not add to anything that doesnât look perfectâher honesty and artistry are so refreshing in this industry.
She carefully dissolved old filler that was making me look a little chipmunk-like, and reassured me throughout the process that the results would be worth itâand she was absolutely right. I am beyond thrilled with the outcome. I know Iâm always in good hands with her, and I highly recommend Cassandra to anyone looking for a skilled, caring, and meticulous injector.
I came here back in June for masseter botox for bruxism and tmj pain issues. I had just moved out here and needed a new provider for these services. The facility is lovely and the front desk staff friendly.
Injector Cassandra immediately made me uncomfortable by asserting that i must have parasites. Not that it's anyone's business but i grind my teeth due to anxiety and severe PTSD due to trauma and chronic illness and work with my medical team to address these issues. I don't appreciate unsolicited medical advice and definitely did not appreciate being told, especially as an Asian woman that i should stop eating soy. She then told me i needed to take herbs to cleanse myself of these parasites she was so sure i had despite being in the room for 2 mins.
While uncomfortable i had seen she had great reviews and just wanted to get the injection done with. I have had masseter botox done many times and it was never as painful as it was with Cassandra. I later bruised heavily which i had never with previous injectors.
During the injections i made the mistake of mentioning my husband's work in aviation, she began talking about aliens. She also touched my ear Jewelry unprompted as i have stretched ears and began talking about how she works with a derm who closes them. I'm quite happy with mine and do not appreciate the suggestion of unwarranted plastic surgery.
I thanked her for her time and sped out with my husband because i was nearly in a panic with how uncomfortable i was with her. I figured fine, she's a little unprofessional but she must at least be good at her job right?
Well I'm almost exactly a month out from the injections, and have had no relief. I'm now having unusual twitching and trembling all along my masseter and around my jaw that I've never experienced with other injectors. I haven't stopped grinding my teeth like i usually do. I didn't even consider going back for a touch up because i was so freaked out at the last visit.
I've booked in a consult with an actual doctor to see about correcting this issue.
Mostly I'm mad at myself for trying to save money with their botox special and subjecting myself to this hack job in the hope of some relief.
Reply from James Christian Cosmetics Botox & Fillers NYC
2025.08.21
Thank you for taking the time to share such a detailed review of your experience. I am truly sorry to hear that your visit left you feeling uncomfortable and dissatisfied. At our practice, we strive to provide not only safe and effective treatments, but also an environment where every patient feels respected, heard, and cared for. It is very concerning to learn that this was not your experience.
I deeply regret that the interaction and treatment you received did not meet your expectations, and I apologize for any distress this caused you. Your feedback is being taken seriously, and I will personally address the concerns you raised with my team to ensure that our standards of professionalism, sensitivity, and patient comfort are upheld at every visit.
We value each person who trusts us with their care, and itâs disappointing to know that we fell short in your case. I hope you are able to find the relief youâre seeking, and I appreciate your honesty in bringing this to my attention so that we can improve moving forward. If you are open to it, I encourage you to contact our office directly so we may speak with you and work toward rectifying the situation.
Sincerely,
James Christian, PA-C, Owner
I deeply regret that the interaction and treatment you received did not meet your expectations, and I apologize for any distress this caused you. Your feedback is being taken seriously, and I will personally address the concerns you raised with my team to ensure that our standards of professionalism, sensitivity, and patient comfort are upheld at every visit.
We value each person who trusts us with their care, and itâs disappointing to know that we fell short in your case. I hope you are able to find the relief youâre seeking, and I appreciate your honesty in bringing this to my attention so that we can improve moving forward. If you are open to it, I encourage you to contact our office directly so we may speak with you and work toward rectifying the situation.
Sincerely,
James Christian, PA-C, Owner
I canât thank Cassandra Trimarco enough! Over a year ago, she told me I should dissolve my jawline filler instead of getting masseter Botox every few months. I wish I had listened then, but Iâm so glad I finally did. Wow, what a difference! My face looks more natural, my jaw feels better, and Iâm not stuck in that constant cycle of treatments anymore. She truly knows her craft and it shows in her work. Sheâs honest, caring, and makes you feel so comfortable in her chair. If it wasnât for her, Iâd still be wasting money and never getting the results I wanted. Cassandra truly changed the way I feel about myself. đ
JUST DO IT. I am 61. I looked (notice the past tense) every day of 61 until now. I did everything they suggested. I was thrilled the day after and it just got better. Very little bruising and I am usually a banana. I went for my 2 week check up yesterday. They could have convinced me to do more and they simply said...You look perfect for your age. That will keep me coming back. That and the fact that I am now ´proofed' for senior discounts will keep me coming back! haha. I love Lexi and James. The entire staff is warm and inviting.
I had an absolutely terrible experience. Firstly, I made it very clear that this was the first time Iâve ever tried filling my lips. I asked that they not be obvious but enough that folks would wonder if I had it!
Firstly, the technician was not nice, never smiled, no small talk to relax you and had terrible breath! When I asked if I could look in the mirror halfway through, she blatantly said âwe donât do thatâ. When I asked if there would be extra filler for someplace else since I wasnât inflating my lips so much, again she said âwe donât do that we use a full Weilâ.
I would think that anyone would agree that This procedure is already not comfortable, the last thing you need is an experience with a rude, smelly breath, technician who doesnât let you see the results at any point until sheâs done doing what she wants to do.
Dangerous even.
How do you post
Reply from James Christian Cosmetics Botox & Fillers NYC
2025.08.19
Thank you for your feedback. Iâm truly sorry to hear that your experience with us was not what you expected. Aesthetic treatments should always feel comfortable, and itâs important to me that every patient feels respected and at ease throughout their visit.
I take your concerns seriously and will be reviewing them with my team to make sure we provide the level of care and professionalism our patients deserve. Iâd also welcome the chance to speak with you directly so we can better understand what happened and work toward making this right. Please contact our office.
Warm regards,
James Christian, PA-C, Owner
I take your concerns seriously and will be reviewing them with my team to make sure we provide the level of care and professionalism our patients deserve. Iâd also welcome the chance to speak with you directly so we can better understand what happened and work toward making this right. Please contact our office.
Warm regards,
James Christian, PA-C, Owner
I walked in with hesitation⌠and walked out transformed.
At first, I was nervous. Unsure. I wasnât quite sure what I wanted or whether Iâd be able to communicate it â and honestly, I didnât know if anyone could bring the vision in my head to life.
But then came Cassandra.
Cassandra isnât just skilled â sheâs an artist. A visionary. From the moment we met, I could tell she saw something in me that I hadnât even recognized in myself. She has this rare ability to see you â not just who you are, but who youâre capable of becoming â and then she brings that vision to life with grace, creativity, and an almost magical sense of intuition.
Yes, it takes trust. You have to surrender a little, step back and allow her to guide the process â but if you do, if you just trust her, the results will leave you speechless.
By the time she was finished, I wasnât just happy â I was overwhelmed. Joyful. It was like seeing the best version of myself brought to the surface, polished, radiant, and real.
Cassandra is truly in a league of her own. Her eye for detail, her depth of talent, and her genuine passion for what she does are unmatched. And while the staff is warm, welcoming, and wonderful (they are!), itâs Cassandra who makes this place extraordinary.
If youâre lucky enough to sit in her chair, youâll understand. She doesnât just enhance your look â she elevates your spirit. Sheâs that good.
There's no place like JCC- I canât say that enough. When I first started coming in, I was struggling with skin concerns that left me feeling self-conscious and discouraged. From the very first appointment, Lexi greeted me with such warmth and care that I immediately felt at ease. She introduced me to Julianna who has taken such great care of me and my skin over the years. What makes JCC truly special goes far beyond their incredible knowledge and skill. Jules takes the time to understand your skin, your lifestyle, and goals, always customizing each treatment with love and intention. We've built such a beautiful relationshipâit's more than just a service; itâs a safe space. Every visit feels like I'm reconnecting with a trusted friend who genuinely cares. Anyone lucky enough to be in her hands is truly in the best care. Her energy, expertise, and heart are unmatched. She doesnât just treat skinâshe uplifts souls.
Lets face it. We are talking about your face here. If you are a skeptic, start with a hydrafacial. Take advantage of their groupon offer and you be the judge. Personally, I loved Julianna's hydrafacial. She is excellent! They also have offers on other procedures and now I am a faithful customer because James knows what he is doing and he uses the best products at affordable prices. Go treat yourself