Island Airco

Island Airco Reviews

Excellent rating
     
5.0 | 1291 reviews
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Island Airco
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Reviews

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5.0

| 1291 total

1137 pcs
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David Bruce
David Bruce 2026.03.19
     
Scheduling, service and follow up has been very professional and efficient. Bret has been the technician for the past several visits. He is helpful in answering questions and providing information about the systems as well as explaining options. Overall my experience with Island Airco has been excellent and strongly recommend them. 4/20/23- Good service as per above review. Nelson and Dawson were the the technicians today. They were courteous, helpful, responsive to questions about the equipment. I continue to be pleased with Island Airco and would recommend them for HVAC service and repairs. 9/6/23 - Briar responded to the call. Promptly diagnosed problem as leak in evaporator coil. Explained different options available and will prepare proposals for evaluation. In my experience, IA technicians have always been courteous, professional and responsive to my questions. Prices are competitive and service has been consistently excellent. 10/06/23 Joshua and another technician performed a coil replacement. The work was done professionally and completed successfully. The techs were courteous, explained what work was done, left the work site clean and returned all settings to original state. As previous visits, I have been very satisfied by the work done by IA service personnel. I can certainly recommend IA for any HVAC service, repair, or installation. 2/22/24 Dawson Williams was the technician who performed troubleshooting on one of our units. Found and rectified the issue. Checked out the other unit and discussed some potential items for future consideration. As always, the Island Airco technicians have been professional, courteous, and willing to answer questions. Although different technicians are assigned, I have found their work to be consistently well executed and would strongly recommend IA for HVAC work. 2/12/25 Edwin was the technician today for the unit inspection. He was professional, prompt, and thorough in his explanation of the work and results of the inspection. As always, the Island Airco technicians have been professional, courteous, and willing to answer questions. Although different technicians are assigned, I have found their work to be consistently well executed and would strongly recommend IA for HVAC work. 3/6/25 Service call was made by Dawson. As in the previous experiences, he was punctual, professional, and very helpful. Problems were rectified quickly and effectively. Dawson answered all questions and explained what the issues had been. As in previous reviews, I recommend Island Airco for HVAC service and installation needs based on 4 years of service experience. 12/10/25 The replacement of old 4-ton unit was scoped out and professionally completed the team of Colton, Rodney and Drew. As in the past the job was done to high standards and executed promptly. Follow-up and minor issue resolution was done quickly and satisfactorily. Will continue to use and recommend Island Airco's services in the future. 3/11/26 As per previous reviews, Island Airco provides an excellent service. Colton did a follow up on the installation and operation of a new unit. As before he was punctual and professional. He explained the operation of the system and answered all questions. Very satisfied with IA ‘s service and will continue to use them.
Reply from Island Airco 2022.10.07
Hi, David! Thank you so much for the great review! We appreciate your business, and we are thrilled you are happy with the service Briar did! We hope you have a fantastic day!
Lisa Brown
Lisa Brown 2026.03.18
     
We were impressed with Dawson Williams’ knowledge and professionalism. He was friendly and helpful. We were thinking of using another installer but after meeting and discussing our needs with Dawson, this is definitely our choice. We can’t think of any area in which there could be improvement. Your company is fortunate to have Dawson in your employ.
Percylander Roge
Percylander Roge 2026.03.17
     
This is Floyee Beaver. Edwin Diaz was on time, answered all my questions and provided excellent customer service. Thank you.
Reply from Island Airco
Thank you so much for your kind words, Floyee! We're thrilled to hear that Edwin Diaz provided you with excellent customer service at Island Airco. It's always our goal to ensure our customers have a positive experience. We appreciate your feedback!
Roger Perkins
Roger Perkins 2026.03.17
     
Dawson was very polite and courteous. Very knowledgeable about his task. He was clean and neat. He was very prompt and efficient! Thanks for sending Dawson to our service call. It was a pleasure to meet him!
Reply from Island Airco 2023.07.31
Hey, Roger! Thank you for taking the time to leave us this wonderful review! We are pleased to hear you were happy with Briar and the work he provided. Have a great day!
Chris Crider
Chris Crider 2026.03.17
     
Josh always does an outstanding job. Very professional
Reply from Island Airco
Thank you so much for your 5-star review, Chris! We're thrilled to hear that Josh's professionalism shines through in his work at Island Airco. We appreciate your support!
Hayley Payne
Hayley Payne 2026.03.17
     
Stayed and tested the heat over and over till he could figure out the problem. Walked me through every step he took taking pictures so I knew the problem as well. Very respectful guy!
Reply from Island Airco
Thank you so much for the fantastic 5-star review, Hayley! We're thrilled to hear that our team at Island Airco provided thorough and respectful service. It's great to know you felt informed throughout the process. If you ever need assistance in the future, we're here to help!
deborah stidham
deborah stidham 2026.03.16
     
We called and was able to get a same day appointment which we appreciated since a cold front was coming in. Carlos was thorough, polite and explained everything ahead of time.
Reply from Island Airco
Thank you so much for the fantastic 5-star review, Deborah! We’re thrilled that you appreciated the same-day appointment and that Carlos provided thorough and polite service. We’re always here to help at Island Airco! Stay warm!
Dee Claw
Dee Claw 2026.03.16
     
I called Island Airco for a water line break. The receptionist was so friendly. We were driving and got disconnected and she called right back. She is a gem. They sent out William who looked at our mess and gave a estimate. He was another super nice human. We ended up not using them, but I would not hesitate to use them again. Very professional. Would definitely recommend!
Reply from Island Airco
Thank you so much for your kind words, Dee! We're thrilled to hear you had a great experience with our team at Island Airco. It's wonderful that our receptionist and William made a positive impression. Your recommendation means a lot to us! If you ever need assistance in the future, we’d love to help.
Richard Clubbs
Richard Clubbs 2026.03.16
     
Dawson was great. He was very courteous, thorough, and quick.
Reply from Island Airco 2024.01.10
Thank you, Richard, for your review! We love hearing good things about our techs!
Scott Gedstad
Scott Gedstad 2026.03.13
     
Our tech, Sergio was very professional, knowledgeable, and gracious. Very complete with descriptions and pointing out all tasks and results! Sergio gets a 10 in our book! He is also a reservist in our military 🇺🇲🇺🇲🇺🇲! Sergio will also be our preferred technician from now on! 34 Lakeside is an Island Airco fan......npi.
Reply from Island Airco
Thank you for your Five-star review, Scott! We really appreciate it!
gerhard fischer
gerhard fischer 2026.03.13
     
Great customer service, good communication, efficient work. Carlos Spent time explaining potential issues with my HVAC system using photos, Volunteered information of additional services island Airco now offers and did it in a discreet, non pressure way. I would be happy to see Carlos on future service calls.
Reply from Island Airco 2024.07.10
Thank you for the 5 star rating! We really appreciate your feedback! We are happy to hear that you had a great experience with our services!

Best,
Island Airco
Douglas Greenberg
Douglas Greenberg 2026.03.13
     
I love all of the people that I deal with at Island Airco. Colten was a wonderful Service Tech that took care of my issues and left my home in perfect condition. I would highly recommend these folks for any HVAC needs.
Reply from Island Airco 2025.06.27
Thank you so much for your sweet review, Doug! We appreciate it a lot! :) We'll be sure to let Colten and everyone know they are doing great!!
Linda Peterson
Linda Peterson 2026.03.13
     
This young man Jared is a pleasure to have do Island Airco service. Called before he came, was punctual, used covers on his shoes every time he came in the house. After he left you wouldn’t have known he had even been there. No trash, no dirt - invisible. Come to find out I know his younger brother. They are cut from the same mold. Respectful, very well spoken and just a pleasure to be around. Welcome back anytime.
Reply from Island Airco 2025.06.11
Thank you very much for your sweet review of Jarod, Linda! We appreciate your feedback, and we'll be sure to tell him he did everything right! :)
Duane Lundervold
Duane Lundervold 2026.03.12
     
Island AirCo provide provided me with multiple estimates for a dehumidifier for the storage area and crawlspace area of my house. They completed the work as described in very timely fashion and the work looks great. Joshua was pleasant and professional, and got the job done efficiently and ahead of schedule.
Reply from Island Airco
Thank you so much for your fantastic review, Duane! We're thrilled to hear that you had a great experience with Island Airco and that Josh provided you with pleasant and professional service. It’s wonderful to know that the dehumidifier installation met your needs efficiently. We appreciate your support and look forward to helping you again in the future!
Ellen Crabaugh
Ellen Crabaugh 2026.03.12
     
Great gentleman did a fabulous job explained everything.
Reply from Island Airco
Ellen, we appreciate the great review for Colten! Thank you for your business!
Jo Elworth
Jo Elworth 2026.03.11
     
Our installer was right on time. Very punctual and professional and patient with our dogs!
Reply from Island Airco
Thank you so much for the fantastic 5-star review, Jo! We're thrilled to hear that he was punctual, professional, and patient with your furry friends. We appreciate your support and hope you're enjoying your improved air conditioning!
Preston Perry
Preston Perry 2026.03.10
     
Edwin serviced our HVAC. Edwin is very professional and knowledgeable technician of his work. Edwin explained and kept us updated of his inspection. We were very pleased with Edwin work. Island Airco is blessed to have Edwin as one of their employees.
Reply from Island Airco
Thank you so much for the fantastic 5-star review, Preston! We're thrilled to hear about your positive experience with Edwin at Island Airco. His professionalism and expertise truly shine through, and we're grateful to have him on our team. We appreciate your support and hope to assist you again in the future!
Phil West
Phil West 2026.03.10
     
Edwin Diaz was great on time very professional explained everything very well Thank you
Reply from Island Airco 2025.03.10
Thank you, Phil, for your thoughtful review of our service! We are happy to know that Edwin did a great job!
Tyler Maits
Tyler Maits 2026.03.09
     
Island Airco represented by Colten, continues to provide expert HVAC preventive maintenance, system improvement, and outstanding customer service! Thank you Colten and Island Airco, Inc!
Reply from Island Airco 2022.09.15
Hi, Tyler! We are so thrilled you were happy with Colten and the job he did today! Thank you for your great review, and have a wonderful day!
jenny skivers
jenny skivers 2026.03.06
     
I just currently got notice about a MAJOR STORM EVENT heading towards Eureka Springs with days of below freezing temps expected with heavy snow.. I called the office today with my concerns of potential power loss and frozen pipes in my home during this storm….Ashley at Island Airco offered a WINTERIZING SERVICE that would completely protect all my plumbing/pipes from freezing/breaking.. This would include all the plumbing for my shower, sinks, toilets, bathtub and hot water heater in the home… WHAT A RELIEF….SIGN ME UP….My favorite plumber WILLIAM was dispatched to the home today and did an AMAZING JOB!! … If you have any plumbing needs do not hesitate to call this company and definitely ask for WILLIAM... he is very knowledgeable and he always goes above and beyond to make sure everything gets addressed and handled professionally… Trust me you will not be disappointed!!
Reply from Island Airco
Thank you very much for your Five-star review, Jenny! We are very happy to hear that you were well taken care of by William, during your winter service! At Island Airco, we do our best to make sure our customers feel understood and comfortable! Thanks again, and we hope you have a wonderful day!

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