Ironstone Veterinary Clinic Reviews

Joanne Hessay 2025.12.02

     

Used these vets and the care is second to none! would highly recommend! Were there for me when i needed to take 1 of my cats, Molly, in urgently even when wasnt registered. Unfortunately had to get her put down but the vet (Tasha that day) was very caring and compasionate and gave me time with Molly even though she had others waiting to be seen! They cremated her, sent paw prints and fur through the post aswell as a sympathy card which was vert thoughtful! Registered 2 of my other cats there that currently werent under a vet but hoping to register the rest! Cant thank them enough!

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Reply from Ironstone Veterinary Clinic 2025.12.02

We really appreciate the time you have taken to write such a lovely review. Our thoughts remain with you after the sad loss of Molly. She was such a beautiful girl, thank you for attaching these gorgeous pictures of her. Thank you for registering your other pets, we are so glad you have chosen to stay with us!

Helen Burley 2025.11.28

     

I found the vet in a emergency, my golden girl Jack russell Bella had once agen had got a infection in her front drew claw. She had been born with none to little vain in both front paws, she would alway have problems with them, fist vist they identified that she would be better with them removed which we agreed after 10 years of problems. 10 years of Birmingham vets and it tuck to move up noth to get a vet who cared about my girl. Wow, the after care to my Bell was expecial, with a no extra cost out of hours call to fitting us in for a check up 10 mins be for closings. This vets are wonderful, and a big asset to the Community.

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Reply from Ironstone Veterinary Clinic 2025.12.01

Thank you so much for such a lovely review! Bella has been such a good girl throughout her procedure and check ups afterwards!
It has been a pleasure to treat her and we are so glad you were pleased with the care she received.

Vanessa Gamble 2025.11.26

     

Great place.. Very Caring..

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Reply from Ironstone Veterinary Clinic 2025.11.26

Thank you so much for your feedback. We really appreciate your kind words!

Emma Little 2025.11.20

     

They were amazing my dog healed amazingly would recommend

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Reply from Ironstone Veterinary Clinic 2025.11.20

Thank you for the kind review Emma, it was a pleasure treating him!

Keith B 2025.11.19

     

From the first phone conversation to the day of my dogs appointment, this establishment was friendly kind and considerate and took care of my almost 17 year old border terrier Marley who has sadly came to the end of his time with my family… the staff were great I would definitely recommend to family and friends

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Reply from Ironstone Veterinary Clinic 2025.11.19

Thank you for taking the time to write us a review. We are so sorry for the loss of your lovely boy Marley and our thoughts remain with you and your family at this difficult time. Such a gorgeous picture of him, thank you for sharing!

joanne allan 2025.11.07

     

Exceptional vet practice This vet practice is what every vet practice should be like. Me and my son took our dog Rufus to see Rob this afternoon. Rufus hates his nails being clipped and we thought they were really long and needed an experienced person on board. We definitely got an experienced person (Rob). Once he got down and started interacting with Rufus, apart from him getting his face cleaned, Rob actually informed us on the way my dog stands and his structural build that his nails are how they should be. Will definitely be going there again my son didn't want to leave as he had so many questions on various things even after Rob had answered the majority of them. Other places only allow you to discuss the main reason you made the appointment, if you mentioned something else you are told to book another appointment for it to be looked at. Would highly recommend ironstone vets to all who want their pets put first.

Date of experience: 07 November, 2025

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Sophie Renshaw 2025.11.07

     

Great experience overall, our appointment was with Rob and he couldn’t have been more helpful. We will definitely be using this clinic moving forward.

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Reply from Ironstone Veterinary Clinic 2025.11.21

Thrilled that you had a great experience here at Ironstone and grateful to hear another lovely client is staying with us!

Kendra Kelly 2025.11.07

     

Switched to ironstone vets recently really happy with them all friendly and prices are fair too and another bonus is that they are closer to me so not far to travel to

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Reply from Ironstone Veterinary Clinic 2025.11.19

We really appreciate you taking the time to write a review and so pleased to hear you're happy with Ironstone!

Vicki Ball 2025.11.05

     

over the moon with this vets .My dog is nervous and a nightmare normally ,But everything went smoothly .so relieved

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Reply from Ironstone Veterinary Clinic 2025.11.19

Thank you so much for your kind words! We are so pleased to hear everything went smoothly when you came to the practice. We do hope all of our clients and their pets feel calm whilst visiting us.

Darren Palmer 2025.11.04

     

OMG is dont know how to start a review for all the staff at ironstone vets, Every time I go into ironstone your greeted with a happy face, The staff are always prepared to have a chat and help you with any questions you have. I have been going they since the vets opened I couldn't find a fault with what they do and how they make you feel. I could go on forever with this review but a simple. Thank You Says it all

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Reply from Ironstone Veterinary Clinic 2025.11.04

We couldn't be more grateful for your wonderful feedback, it means a lot to all of us. We are looking forward to seeing you both later this week!

Lynn Fenwick 2025.11.01

     

Such a wonderful practice! All the staff have been caring and friendly and seem genuinely interested in their patients. Willow has been spayed there and Katie was so sweet and gentle with her and couldn't praise her more highly. We have been so impressed with the care of all of our pets. The pricing is very reasonable when comparing with other vet practices and I recommended them to my neighbours and friends, who in turn have registered their pets there.

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Reply from Ironstone Veterinary Clinic 2025.11.04

Thank you so much for your lovely words! We really do love and care about all of our patients, so we are thrilled to hear that this is coming across. We really appreciate you recommending us to others and we look forward to hopefully welcoming them to Ironstone!

Hannah Wilson 2025.10.30

     

I'm not registered here, but had to take my bird to be put down due to an emergency. Everyone was super accommodating, let me show up when I wanted. Very apologetic when I had to do some paperwork first and all very sensitive and lovely

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Reply from Ironstone Veterinary Clinic 2025.11.04

We really appreciate you taking the time to share your experience. Thank you so much for your kind feedback and we do hope you felt supported during such a difficult time. Please know our team are keeping you in our thoughts and we are all so sorry for your loss.

Jake Nattrass 2025.10.27

     

First visit to this practice today with my miniature dachund. The receptionist is probably the most friendliest I’ve spoken to in any practices. We waited outside due to my dogs potential health condition and the vet came out to do an examination, she was friendly and reallly listened to our concernes. Thankyou to all staff, it is so lovely deal with get staff that genuinely care animals and have such wonderful customer service. I would certainly recommend this practice to anyone & everyone. Thankyou again!

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Reply from Ironstone Veterinary Clinic 2025.10.27

Hi Jake,
Thank you for the lovely review! I've passed on your kind comments to Katie on reception and the rest of the team, they're very grateful.

Thanks!

Charlie Thompson 2025.10.11

     

Good dog mending, recommend!

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Reply from Ironstone Veterinary Clinic 2025.10.13

Thank you for the kind review Charlie!

Margaret Thompson 2025.10.01

     

Took my dog Marley to this vet yesterday 15/8/25 from phoning and speaking to the receptionist to the vet herself everything was lovely took Marley for euthenasia he was at ease with the vet sad loss for me but the vet said he was ready he was a tired old boy would highly recommend this vets already had friends asking where I'd taken him he is now in his forever bed in my garden

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Reply from Ironstone Veterinary Clinic 2025.09.17

Thank you for your lovely review. We are so sorry for your loss and glad we could provide a peaceful goodbye for Marley and yourself. It is so difficult to lose a pet and we strive to be able to provide support and comfort at such a sad time.

Chris Ellison 2025.09.24

     

Would highly recommend showed lovely care and compassion on our recent loss thank you to all members of staff .

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Reply from Ironstone Veterinary Clinic 2025.09.25

Thank you so much for your kind words, it means a lot to the entire team. We're truly sorry for your loss and are glad we could offer some comfort during such a difficult time.

emily ormesby 2025.09.18

     

I had an amazing experience at Ironstone Vets. All of the staff were so friendly, kind, and welcoming from the moment we arrived. Lucy’s patient, caring approach with my cat, Missy, made the whole visit stress-free and showed how much she truly loves what she does. I felt completely at ease knowing Missy was in such capable hands. I couldn’t recommend Ironstone highly enough!

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Reply from Ironstone Veterinary Clinic 2025.09.22

Thank you so much for your kind words! We're thrilled to hear that you and Missy had such a positive experience with us. Lucy and the team will be so pleased to know their care made a difference. We truly appreciate your recommendation and look forward to seeing you both again!

sandra Craig 2025.09.09

     

Can’t fault the level of care, took there time explaining & didn’t rush you, I would absolutely recommend these vets, best service my dog has ever had

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Reply from Ironstone Veterinary Clinic 2025.09.11

Thank you so much for the lovely review. We are looking forward to seeing you guys again next week! It was lovely to meet you and we are glad to hear you received a high standard of care, this is what we want to provide!

Janette Thatcher 2025.09.08

     

Excellent treatment for pippin very pleased with his dental surgery great professional service and price lovely friendly staff.

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Reply from Ironstone Veterinary Clinic 2025.09.08

Thank you for the kind review Janette, it was a pleasure to look after Pippin.

Sarah Proudfoot 2025.09.04

     

We had all 4 dogs seen at ironstone vets we are satisfied with the attention there were given and the advice given. Very clean place and friendly staff helpfull. Freddie Frankie jess buddy

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Reply from Ironstone Veterinary Clinic 2025.09.08

Thank you for the nice review Sarah, it was lovely to meet them all!