Intersmooth Reviews

Ivy R.N 2026.05.04

     

Extremely helpful, professional, and have dealt with really complex problems across our estate. With over 100+ tenants, these guys have resolved major plumbing, and construction issues. Tenants are always super satisfied when works are completed. Very efficient and communicative. 👍👍👍

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Reply from Intersmooth 2026.05.08

Thank you Ivy for your kind review and continued support. We really appreciate the positive feedback.

Managing and resolving complex plumbing and construction issues across a large occupied estate always requires strong communication, efficiency and care for residents, so it is great to hear that both you and the tenants have been happy with the works completed.

We look forward to continuing to support you and the estate moving forward.

– The Intersmooth Developments Team

Colin 2026.01.19

     

Excellent service and the moling is truly amazing to watch when they were installing a new water main. So efficient and Ferhat kept me informed every step of the way.

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Reply from Intersmooth 2026.03.16

Hi Colin, thanks for leaving positive feedback. We appreciate all the effort you went to to accommodate us on the day. Brilliant customer.

mukesh jaiswal 2025.12.05

     

Great service by professional engineers. They helped over video call and problem solved in 10 mins!!!!

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Reply from Intersmooth 2026.03.16

Thanks Mukesh, it was a pleasure to help you.

Roger Ward 2025.11.28

     

Good experience Very prompt response to our leaking mains water pipe and came out on a Sunday morning with a full team of people and proper equipment. Finished by lunchtime. Brilliant
Date of experience: 28 November, 2025

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Vicky 2025.11.12

     

Had an emergency with our water tank which was leaking through the ceiling. Called Intersmooth Developments and they came and fixed the problem promptly. Highly recommend, they are reliable, knowledgable and are very helpful, happy to answer any questions and talk you through the work. Will definitely use them again, what they say is what they will do.

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Reply from Intersmooth 2025.11.13

Hey Vicky, thanks for the fantastic review. Were glad your happy with the service.

Laura Exton 2025.10.31

     

I called Frat to help investigate the source of unexplained damp in my with a suspected water leak. Firstly Frat came to review the situation and helped me to determine whether the leak was inside or outside the house to ensure the correct remediation. Subsequently the team came a couple of days later and found and fixed the issue within a morning! There was a risk the kitchen floor was going to be ripped up - his team managed to find and repair the leak with minimal damage. They are clearly very knowledgeable and skilled. I would use again for any subsequent plumbing issues we have. Thank you!

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Reply from Intersmooth 2025.11.03

Thanks for the great feedback! Really glad we could pinpoint and fix the leak quickly without any major disruption, that’s always the goal. Frat and the team take real pride in finding smart solutions and keeping things as stress-free as possible. Appreciate you taking the time to share your experience, and we’ll be happy to help again anytime you need us!

silvia almonte 2025.08.16

     

As first time buyers, finding out that you have low pressure and basically no hot water is a really scary experience. After doing some research I luckily found these guys. Firstly they really know what they are talking about, you can see the experience before they even start the job. Frat came to check the problem at 8 pm on a weekday because he could tell that we were really struggling and we really appreciated that. A few days later, they had finished the job. When other companies told us that we would have to wait for months (the job was really complicated and there were many things to do). The sense of relief is unmatched. A special thank you to Gary as well, he ensured that we were aware of everything and explained step by step what he was working on. I have forgotten the other member’s name but also really grateful for him too. I highly recommend and will continue to relay on them. They really went the extra mile. Silvia

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Reply from Intersmooth 2025.11.03

Thanks so much for taking the time to write such a detailed review, it really means a lot to us. We know how stressful that situation can be, especially when it’s your first home, so we’re glad we could get everything sorted quickly and take the pressure off (literally!). Frat, Gary, and the team will be over the moon to hear your feedback. We’re always here if you need anything in the future, enjoy your new home!

Jordan 2025.08.02

     

Quality service and paid extreme attention to detail. Bought our first house recently and we can finally settle in.

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Reply from Intersmooth 2025.11.03

Hi Jordan, Really appreciate the review, thank you! It’s great to hear you’re happy with the work and settling into your new home, that’s exactly what it’s all about. Wishing you all the best in the new place, and don’t hesitate to reach out if you need anything down the line.

JAMES FARRAR 2025.07.18

     

It’s 11pm at night… 2 hours ago I had water coming through my kitchen ceiling. I called Frat because the reviews are very good. Frat stayed on the phone to me and coached me through how to get to the bottom of the problem. He did not have to do that. Just a very good bloke. So impressed. If he is that knowledgeable over the phone, I can’t imagine how good his work will be. I can’t wait to book him for our next job. Not only is he very good at what he does, he’s a very good bloke. More people like that please! Nice one

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Reply from Intersmooth 2025.11.03

James, Thanks so much for the kind words! Frat will be chuffed to read this. He always goes the extra mile to help people out, even late at night, so it means a lot to see that recognised. Glad we could get you sorted and stop the leak before it caused more damage. We really appreciate the trust you put in us, we look forward to helping you with the next job!

Lee 2025.06.07

     

Excellent job would fully recommend!!!

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Reply from Intersmooth 2025.11.03

Hi Lee,
Thanks a lot for the review. We appreciate your custom and would be happy to help you again.

Leanne Taylor 2025.05.21

     

Honestly can’t thank these guys ( Sam & Frat) enough. They came out as emergency and arrived within a few hours to fix a leak and did a fantastic job. Would definitely use them again! Thanks guys.

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Reply from Intersmooth 2025.05.23

Thanks so much for the kind words! We're really glad Sam and Ferhat could get out to you quickly and sort the leak with no fuss. Emergencies aren’t fun, but we always aim to be fast, reliable, and get the job done right. Appreciate you taking the time to leave a review – we’d be happy to help again anytime!

Paul Winn 2025.05.15

     

We had an water pipe burst and Intersmooth came out as part of an emergency call to come fix it. They were prompt and friendly, stopped the leak, talked us through everything that had to be done then came back the next day to fix it. Really good service 10/10 👍🏻

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Reply from Intersmooth 2025.05.23

Thanks so much for the fantastic review! We're really pleased we could step in quickly and get things sorted for you. The team always aims to be clear, helpful, and get the job done right — especially in emergencies. Really appreciate the 10/10 rating! Don’t hesitate to give us a shout if you ever need us again.

2025.03.29

10

Underfloor heating I had recently had underfloor heating installed, but the engineered wood was showing discolouration. Intersmooth came out, had a look, spent time explaining what the issue could be and offering good advice. It was fantastic to have an independent view on the whole issue!

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Phil Stevens 2025.03.02

     

Intersmooth Developments Excellent Service, great communication, fantastic work. Would use again.

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zhang yukai 2025.01.26

     

Top notch service, fixed our boiler quickly and left everything tidy

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Reply from Intersmooth 2025.02.27

Zhang, Thankyou for the excellent review, we were please that you chose Intersmooth to help you. We are here if you need anything else. Thanks Intersmooth

2025.01.26

10

Boiler fixing They first provide good advice for me to diagnose and fix it myself, this is much appreciated. Later when an engineer needs to visit, they fixed our boiler very quickly and left everything tidy.

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2025.01.24

9

Leaking bathroom waste water Took a while to schedule the work, but once done it was v professional, effective fix, cleaned up well and explained what had been done.

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Ambro Townsend-Wates 2025.01.23

     

We had issues with our underfloor heating which had low proformance for some time and asked Intersmooth Plumbering & Heating to attend. They responded quickly. Sam attended he was very polite, friendly and respectful. It was easy to communicate with him. He took time to explore what the problem might and to explain why the underfloor heating might not be working as it should. We were left reassured. The heating system is now working better than it was.works. It was an excellent visit. Thank you again for responding to our request. We will use this company for and future plumbing and heating issues. I highly recommend them. Ambrose

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Reply from Intersmooth 2025.02.27

Hi Ambro, thank you for the giving us a 5 star review. It is great news to see that our highly trained engineers were able to route out the problem and fix the issue. Thanks Intersmooth

2025.01.23

10

To overall the performance of Underfloor heating system and to repair defects. . The trades person who visited was very polite, friendly and respectful. It was easy to communicate with him. He took time to explored what the problem might be and explained why underfloor heating wasn't working properly. be He was very knowledgeable and left us feeling reassured. The system is now working a lot better than it did. I will now continue to use this company for any future plumbing and heating repairs or installations.

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2025.01.07

10

Radiator troubleshooting We had some issues with our radiators and asked for a quotation. Ferhat was quick to respond and offered to help us over the phone as it didn’t need a call out. What a lovely gesture by Intersmooth!! Businesses like Intersmooth instill confidence that nice people do exist and it’s not always about the bottom line. Definitely recommend Ferhat and Intersmooth for any plumbing works

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