InstallPros Reviews

Hi Mike, thank you for taking the time to share such fantastic feedback. We’re really pleased to hear that Summer’s knowledge, professionalism, and support stood out so strongly during your experience arranging your Starlink Installation. Comments like yours mean a lot to the team, and we’ll make sure Summer receives the recognition she deserves. We look forward to completing the installation on Thursday exactly as promised, and please remember we’re always here for any support or aftercare you may need.

Thank you so much for your lovely feedback, and we truly appreciate you taking the time to mention Jordan. We’re so pleased to hear that you found the CCTV installation service fast, helpful, and well priced, as delivering quality and reliability is always our focus. I’ll be sure to pass your kind words on to Jordan, it will mean a lot. If you need any further assistance or aftercare support, please don’t hesitate to reach out, we’re always here to help.

Hi Kerry, thank you for taking the time to leave your feedback. We do find it a little concerning that an almost identical review has been posted under another Starlink Installation provider, as it creates some confusion around the authenticity of the situation, but we still want to respond clearly and professionally. You submitted your contact details through our website on 3rd April at 6:15am, which is what initiated our communication, and at no point did we contact you unsolicited or receive your details from Starlink. Throughout every interaction, we clearly stated we are Install Pros, not Starlink, with this reflected in our branding, domain, and messaging, and we were fully transparent about all costs from the outset.

The exact message we sent to you reads as follows "As mentioned here, we are not Starlink directly. We are the UK's largest installers of Starlink, therefore we offer a more professional premium installation."

Our Starlink Installation service is a premium, fully managed solution that includes professional setup, ownership of the equipment rather than rental, and ongoing 24/7 aftercare and support, which is very different from the base-level offering advertised online. We understand that this may not align with everyone’s expectations, and that’s completely fair, but our pricing reflects the quality, reliability, and long-term support we provide. We’re always available should you wish to discuss this further or need any guidance, as ensuring clarity and support for every customer remains a priority for us.

Thank you very much for your five star review John! We're always here if you need us.

Thank you for taking the time to share your experience and for your kind words about Ben. We’re so pleased he was able to quickly identify the issue with your broadband speed and provide an effective solution, all while maintaining a friendly and professional approach. Delivering reliable service and expert support, whether for broadband issues or Starlink Installation, is at the heart of what we do. Your feedback means a great deal to us, and we’re always here if you need any further assistance.

Thank you for your kind feedback! We're thrilled to hear you were satisfied with our service and professionalism. Your satisfaction motivates us to maintain high standards.

Thank you so much for sharing your experience with us. We’re pleased to hear that Richard delivered a smooth and efficient Starlink Installation, took the time to walk you through the apps, and helped optimise the booster placement throughout your home. That level of care and clear guidance reflects our commitment to quality, reliability, and making sure everything works exactly as it should. If you ever need assistance or have questions down the line, our team is always here to support you.

Thank you so much, Lily, for taking the time to share this heartfelt feedback. We’re truly sorry you experienced ongoing connectivity issues, but we’re delighted that Nathan was able to support you with your Starlink Installation and get everything reset and running smoothly. His patience, dedication, and willingness to go above and beyond - especially on Christmas Eve, perfectly reflect our commitment to quality, trust, and aftercare. We’re so pleased he could also help with your smart TV setup so you could enjoy the holidays, and please remember we’re always here if you need any further support.

Thank you so much, Jan, for sharing such a detailed and thoughtful review. We’re delighted to hear that Nathan and Luke provided a truly professional Starlink Installation experience, and that Luke took the time to be clear and reassuring despite his long day. It’s fantastic to know you’re now enjoying reliable Wi-Fi and smooth streaming after years of frustration. If you ever need support or aftercare, please know we’re always here to help and ensure your service continues to perform at its best.

Thank you, David - we’re genuinely grateful for your detailed feedback. We’re delighted that our Starlink Installation service delivered strong coverage throughout your challenging property and that the team’s care and clear communication helped make the process smooth. It’s great to hear you finally have reliable internet everywhere after so many previous struggles. If you ever need support or want to explore future enhancements, we’re always here for you.

Thank you so much, Steve — we really appreciate you taking the time to share your experience. It’s great to hear that our Starlink Installation service met your expectations and that our team’s professionalism stood out. Pius will be delighted to know his quick WhatsApp support made a difference. If you ever need anything else or have future upgrades in mind, we’re always here to help.

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience from start to finish. It's great to know that Will provided you with exceptional support, and we're glad to hear you're enjoying the best Internet service you've ever had. Your satisfaction is our top priority, and we appreciate your kind words about our tech and customer support.

Thank you for your fantastic feedback! We're thrilled to hear you had a superb experience with our service. Your support means a lot to us, and we look forward to serving you again soon!

Thank you for your positive feedback, David! We're delighted to hear that you had a perfect installation and are happy with our service. Your satisfaction is our priority, and we appreciate your support.

Thank you for your fantastic feedback, Glen! We're thrilled to hear that our team's quick response on WhatsApp made a positive impact on your experience. Your strong recommendation means the world to us, and we're here to help whenever you need assistance. We look forward to serving you again in the future!

Thank you, Anna! We are thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team. We look forward to serving you again soon!

Thank you for your wonderful feedback! We're thrilled to hear that James was able to assist you promptly and make your Starlink installation a smooth experience. Ensuring you have reliable internet, especially while working from home, is our priority. If you need any more help in the future, don’t hesitate to reach out. Enjoy your new connection!

Thank you for your positive feedback! We're glad to hear that our team has been reliable and professional for your Starlink installs and removals. We appreciate your continued trust in our services and look forward to working with you again in the future.

Thank you for your wonderful review, Zygmunt! We're thrilled to hear that you experienced excellent service and that our installation team made everything easy for you. Your satisfaction is our priority, and we appreciate your kind feedback!

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our quick service. Your satisfaction is our top priority, and we look forward to serving you again soon.