Verified Company
Great service. Amazing staff always super helpful and solves all our IT issues. Thanks đ
Reply from Ingenio Technologies IT Support and Services Brighton
2025.11.27
Thank you so much for the 5-star review, Vanessa! We are thrilled to hear that youâve had a great experience with our service. Our team works hard to ensure all your IT issues are resolved quickly, so it means a lot to know weâre hitting the mark. We appreciate your partnership!
Joel was friendly and professional and resolved the issue quickly whilst explaining to me what he was doing. As somebody with limited IT skills I found his explanations useful and reassuring.
Reply from Ingenio Technologies IT Support and Services Brighton
2025.11.27
Thanks for the great feedback, Vanessa. We are proud to provide friendly and professional IT support here in Brighton. Joel will be delighted to know his quick resolution and clear communication helped put your mind at ease. We appreciate your business!
Darius did a great job and now I can scan to my heart's content - all in 15 minutes. Thanks.
Reply from Ingenio Technologies IT Support and Services Brighton
2020.11.18
Brilliant to hear Sally. Good to also hear we're still solving problems quickly during a global pandemic. Thanks, Simon
Joel was very patient and persistent in getting through to me. He was able to resolve my issue very quickly, and was a pleasure to talk with.
Reply from Ingenio Technologies IT Support and Services Brighton
2025.03.04
Thank you, Shannon! Amazing to hear Joel provided great assistance and resolved your issue quickly. Your kind words mean a lot to us, and weâll be sure to share your feedback with him.
a big thank you to and especially Jo for doing a great job on fixing the teams app
Reply from Ingenio Technologies IT Support and Services Brighton
2025.08.12
Thanks so much, Eifion! Joel will be chuffed to hear your feedback. He worked hard to make sure the laptop setups went smoothly for your team, so itâs great to know youâre happy with the result.
Swift immediate response, immediate follow up, and a long term work around for a problem that wasn't even their fault
Reply from Ingenio Technologies IT Support and Services Brighton
2025.08.12
Thank you for your kind words! Weâre all about making life easier for our clients, so even if the problem isnât âoursâ, weâll always step in to get things moving. Itâs great to know our quick response and workaround helped keep things running smoothly for you.
FIEV STARS FOR CAMERON! Excellent advice, knowledgeable and swift to action request. Thank you so much!
Reply from Ingenio Technologies IT Support and Services Brighton
2025.08.07
Thank you for the review Jen. Cameron is an amazing engineer, part of an amazing helpdesk team. Reviews like this really help with team motivation. Thank you! Simon, MD & Founder.
I got a very quick response and the problem was resolved quickly too.
Reply from Ingenio Technologies IT Support and Services Brighton
2024.03.25
Thank you for your fantastic review! Weâre over the moon to know that you were satisfied with our quick response and resolution times. At Ingenio, we always aim to tackle technology troubles with speed and precision, ensuring minimal disruption to your operations.
Great support once again from Leanna.
Reply from Ingenio Technologies IT Support and Services Brighton
2025.08.12
Thanks, Mike! Leanna will be delighted to hear this. Sheâs always committed to making sure youâre looked after, and feedback like this really means a lot to her and the whole team.
Cameron was great when working with me on setting up some GDPR training. Super helpful and friendly!
Reply from Ingenio Technologies IT Support and Services Brighton
2025.03.04
Thank you, Aimee! We're thrilled to hear Cameron was helpful and made the process smooth for you. Your feedback means a lot to us!
George is always so positive and able to explain everything in a language that we understand. Brilliant as always, solved the problem in no time!
Reply from Ingenio Technologies IT Support and Services Brighton
2024.06.05
Thank you Gordon, we've enjoyed supporting you and your Team at Phoenix Systems for the past 11 years! Where has the time gone?