Ingenio Technologies Reviews

Daniel Flack 2026.09.22

     

Excellent comms from Joel, the issue was sorted quickly and effectively.

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Reply from Ingenio Technologies 2026.09.15

Thank you, Daniel, for 5 star feedback! We're delighted you had a great experience. Feel free to reach out anytime—we’re always here to help.

Steve Burge 2026.09.09

     

As a long term client of Computer-eyez, I would like to say that at every occasion that I've had to use or call in for they're help, that this has always been done in a very efficient and professional way. Prestige Products - Eastbourne

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Reply from Ingenio Technologies 2020.10.01

Thank you Steve, we've been providing quality IT support in Sussex for a very long time, so it's great for the team to see your recognition.

ken benham 2026.09.01

     

"All very good and very professional !"

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Reply from Ingenio Technologies 2026.09.15

Thank you, Ken! We’re delighted to hear you found our IT Support and Cyber Security very professional, and we look forward to continuing to meet your expectations.

Tim Williams 2026.08.06

     

Great help as always from Cameron and team.

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Reply from Ingenio Technologies 2026.08.12

Thank you for the review Tim. I'm glad Cameron was able to help you with your recent security project.

Helen Stephens | Drewberry 2026.07.21

     

Following my query Joel was very prompt and efficient as always to resolve, many thanks Joel!

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Reply from Ingenio Technologies 2026.07.21

Thanks so much for the kind words! Joel will be really pleased to hear this. Prompt and efficient is exactly what we aim for, so it's great to know he hit the mark. We appreciate you taking the time to leave a review. Simon / Founder.

Beth Rigby 2026.06.04

     

Joel was so persistent with helping me get a VPN set up on my machine - he was a total Godsend! Finally up and running, and he's been great every step of the way

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Reply from Ingenio Technologies 2026.09.15

Thanks, Beth. I'm glad Joel stayed with it and got everything working for you. We appreciate you taking the time to recognise his help.

Pamela Boyle 2026.06.04

     

Great - Working from home and needed help for a very simple problem but I didn't know how to solve it. Phone was answered promptly early in the morning and Gavin sorted the issue in minutes. Thanks so much.

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Reply from Ingenio Technologies 2020.10.01

We've endeavoured to get everyone working from home during these crazy times; it's great to get feedback that we're doing a great job. Thank you.

Mike Ellicock 2026.05.15

     

Great support once again from Leanna.

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Reply from Ingenio Technologies 2025.08.12

Thanks, Mike! Leanna will be delighted to hear this. She’s always committed to making sure you’re looked after, and feedback like this really means a lot to her and the whole team.

Eifion Davies 2026.05.11

     

a big thank you to and especially Jo for doing a great job on fixing the teams app

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Reply from Ingenio Technologies 2025.08.12

Thanks so much, Eifion! Joel will be chuffed to hear your feedback. He worked hard to make sure the laptop setups went smoothly for your team, so it’s great to know you’re happy with the result.

Mark Beaumont 2026.05.05

     

Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!

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Reply from Ingenio Technologies 2024.07.30

Thank you, Mark! We're glad our team could help you out. We aim to resolve any issues quickly and efficiently. 😊

Gemma Finlay-Gray 2026.05.01

     

Excellent, knowledgeable service by Freddy as always

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Reply from Ingenio Technologies 2026.09.15

Thanks, Gemma. It's lovely to hear that Freddy's support has been consistently helpful. We really appreciate the feedback.

Lisa Fortune | Drewberry 2026.04.30

     

Freddy was a joy to speak to! The IT world needs more Freddy's!

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Reply from Ingenio Technologies 2026.09.15

Thanks, Lisa. That's a lovely thing to say about Freddy. We're glad he made the call such a positive experience.

Carrie Higgs 2026.04.16

     

Alicja is wonderful. Kind, patient and extremely knowledgeable. It's hard to say such nice things about tech companies sometimes but team at Ingenio are great and one of the best services I have been involved with

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Reply from Ingenio Technologies 2026.04.20

Thank you, Carrie, for your kind words! We're delighted to hear about your positive experience and will make sure Alicja knows how much you appreciate her efforts. We're always here to assist you with our best services.

Julie Pompa 2026.04.15

     

Thank you Freddy was really helpful and so quick to sort the issue.

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Reply from Ingenio Technologies 2026.04.20

Thank you, Julie! We're delighted to hear Freddy was able to assist you promptly and effectively. Your feedback means a lot to us.

Rauri Taylor | Drewberry 2026.04.15

     

Joel is always helpful and cheerful and shows me how to fix things so I can attempt to fix things myself if needed rather than raise a ticket for common errors I get, usually with GDrive

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Reply from Ingenio Technologies 2026.04.20

Thank you, Rauri! We're thrilled to hear Joel has been so helpful and cheerful in guiding you through solutions. We appreciate your feedback and support!

Sarah Cooper 2026.03.14

     

Wonderful, as always - Freddy to the rescue!

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Reply from Ingenio Technologies 2026.01.19

Hi Sarah — thank you so much for taking the time to leave this, it’s really appreciated.

Freddy will be chuffed to see this. He’s brilliant at jumping in and getting things sorted, but just as importantly he’s part of a wider support team who work closely together to make sure issues don’t get stuck and clients aren’t left chasing. You’ll often hear different names mentioned in reviews for exactly that reason — it’s very much a team effort.

We usually end up working with organisations at a point where they’ve outgrown ad-hoc IT support and need something more reliable: faster responses when things go wrong, more proactive care behind the scenes, and clearer guidance on what’s coming next. Feedback like yours is a great reminder that the day-to-day experience still matters just as much as the bigger picture.

Thanks again — and I’ll make sure Freddy sees this

Simon
Managing Director, Ingenio Technologies

GBS Corporate Training 2026.01.14

     

Our sister company partners with Ingenio for their outsourced IT support and, being a small business, they need to have any issues resolved quickly and easily. I know that this has been put to the test recently and would recommend Ingenio to other clients David BSBM

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Reply from Ingenio Technologies 2026.01.15

Thank you David, I really appreciate this review, and I know the support team will love it too, they're a great skilled bunch!

Jacqueline 2026.01.14

     

Alicja was great - lovely manner and sorted out the problem. Thank you so much!

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Reply from Ingenio Technologies 2026.01.14

You're really welcome, Alicja is an amazing member of the support team. Thank you for taking the time to create the review - the whole team really appreciate it.

Dave Carr 2025.12.04

     

very quick, efficient and as helpful as ever! thank you!

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Reply from Ingenio Technologies 2025.12.08

Thank you, Dave! We're so happy that you are receiving 'consistent' quick, efficient and helpful support.

Susanna ABC 2025.12.04

     

as always, very helpful and prompt service!

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Reply from Ingenio Technologies 2025.12.08

Thank you, Susanna! We're thrilled to hear you found our service helpful and prompt. Your feedback means a lot to us!