Ricky was very pleasant and respectful. He gave me a fair estimate on the proposed work. I had a sudden plumbing leak and the response was timely. Very pleased with Peterman's membership.
Reply from Peterman Brothers Heating Cooling Plumbing2025.11.11
Thank you for choosing Peterman Brothers! We are committed to our customers and value your feedback. Have a great day!
Sam Quarles2025.12.17
Billy and Eric were fantastic. Our utility sink was clogged, easy fix, not this time. We had a hole house clog. It took 3 hours but they kept working the problem until it was resolved. Not only were they awesome with our problem, they were just nice people. The best part, it only cost us $18 because we joined the maintenance club. Clogged drains are free! Hats off to Peterman Brothers and Billy and Eric! Great people and great service!
Zach done an excellent job today explaining everything about my water heater. He is returning back tomorrow to do my water heater and I'm very happy he is quick to do this repair highly recommend Zach for all your plumbing repairs
We woke up this morning with our house colder than what we had set the thermostat to. We contacted Peterman and were able to get a same day appointment. We had a gentleman named Tyler come out. His diagnostics were accurate and concise and gave us multiple options and recommendations for repairs/replacements. Our unit is coming to the end of its life cycle, and while we could replace parts, we also looked into replacing our whole unit. Tyler worked with his team to give us a good deal AND the install is booked for tomorrow! Thanks Tyler & team, happy holidays
Peterman Brothers always provides excellent service! I've never had a bad experience with anyone. Marc Y. provided my plumbing service this time and he was fantastic! He was knowledgeable and patient and answered all my questions. He was also friendly and kind, which really matters when you're letting someone into your home.
Reply from Peterman Brothers Heating Cooling Plumbing2025.06.30
Thank you for the great review! We are dedicated to providing every customer with a five-star experience and quality service. Appreciate you taking the time to share your experience with us.
Jacquard Coleman2025.12.17
Trey Rowell did an awesome job. Such a great professional at his job. I love how he explained to me how the surge protector works.
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.17
Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!
Zach Szilagyi2025.12.17
They were good. Happy with the electrician as he was competent and courteous. However, the company has the service tech provide no less that six separate estimates to upsell you on more equipment/services. I was hit with everything from an annual service plan to a $23,000 generator for my home in the middle of the city. All I needed was an outlet changed and I found myself turning down an electrician-turned salesman.
Tacky business plan. I prefer to give business to honest and hardworking businesses, not a business focused on getting their foot in the door so they can upsell you on unnecessary (and expensive) products. Really? You want to sell me a $23k generator when all I asked for was an outlet changed? Of course, the electrician-salesman cited a potential change in the law that would require my entire house to undergo electrical work should I decide to sell it. Now the electrician-salesman becomes the electrician-lawyer/realtor. Just around left a negative view of the business.
I also paid approx $350 just for a photocell to be changed. I am fine with that price if I know what I am paying for, however, the estimates just consolidate all services and equipment as one price rather than itemizing each item (i.e., equipment and labor). So, I can't state whether or not I received a good deal b/c ultimately I have no idea how the price breaks down.
Will not call again simply b/c of the business sales plan.
They work hard and very professional and really give us a really a good deal peterman brothers will be my favorite heating and cooling people they treat my family very well thanks peterman brothers I see you on the next service
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.17
Thank you for choosing Peterman Brothers! We are committed to our customers and value your feedback. Have a great day!
Ronny Gomes2025.12.16
They have no idea what they are doing. Came to fix the humidifier left me without a furnace for the whole cold winter night. They don't care and have no sense of responsibility. You pay a premium for a subpar service
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.17
Thank you for the great rating! We love hearing from our customers!
Julia Sinclair2025.12.16
Zach Peters came out on Thursday the 11th and was SUPER AMAZING very nice VERY KNOWLEDGEABLE. I called peterman out to give me a price to replace a toilet I supplied. Zach came out same day and gave me a GREAT PRICE to replace my flange and set my toilet. He done his best to get someone back out. They returned to do my repair for my toilet. Everything turned out great!
Then I requested Zach come back out and speak to me today the 16th for concerns I had about a broke pipe I had. Zach done Jo a really great job on teaching me on how a plumbing system drain works. He even crawled in the craw space and presented to me the pictures he found and explained everything that was wrong. 10 out of 10 service I highly recommend Zach Peters for all my plumbing in the future and for others homes as well I will be passing this info down to family members. Thank you peterman!
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.16
Thank you so much for your kind words. We appreciate your business and thank you for choosing Peterman Brothers!
Billschlueteriv2025.12.16
Furnace stopped working and Levi came out within an hour of calling . He found the issue had to go get part and had me up and running in no time. No pressure to upsell the situation was a welcomed surprise.. Thanks
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.16
Thank you for the 5-star rating. We hope to be of service to you again in the future. Thanks for choosing Peterman Brothers!
Key2025.12.15
Damaged the siding on my home and sent a modified picture claiming they did not damage my property when they replaced the ac. I am a first time homebuyer and they caused issues to were they messed up my warranty on my heating and cooling system. Take pictures of surrounding areas they’ll work on and call you’re warranty people first cause they’re only concerned about collecting you’re money and won’t fix what they damage.
The technician that came out this morning was very professional, respectful to my family and our home, and caring! He wasn’t just there for money, he literally took his time trying to figure out the problem and come up with a solution! Although all services are different I recommend Thomas for all of our furnace/air conditioner needs! I had two heating and cooling companies that were supposed to come access the problem but were no call no shows in this cold frigid weather, but Peferman Brothers showed up and communicated in a professional manner as they should!!
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.16
Thank you for the great review! We are dedicated to providing every customer with a five-star experience and quality service. Appreciate you taking the time to share your experience with us.
Paul2025.12.15
Jackson was a polite, and respectful guy. Explained details of the maintenance visit and provided options for any issues with the furnace.
Reply from Peterman Brothers Heating Cooling Plumbing2025.12.15
Thank you very much for the wonderful rating! We truly appreciate your vote of confidence. Serving you and the Greenwood community with five-star service is our top priority.
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