Verified Company
Dawson was a great and knowledgeable technician. He was courteous and respectful. He did notice some things around my home that could be updated but wasn't pushy about them getting done right now but focusing on the task that needed done now, which was running a new gas line. Dawson came out on Wednesday for the inspection and was able to come back out the next day to do the work so the gas company could keep their schedule of bringing a tank on Friday. Dawson was professional during the entire installation and even cleaned up after he was completed. Definitely recommend.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.19
We are so happy to hear about your experience with us! Thank you for your kind words and hope to work with you again in the future.
Dillon was on time, provided quick and insightful information about what was happening with our sink drain and disposal, and fixed it! All a part of our service agreement. 5 ⭐️. I appreciated his integrity and that he took the time to explain how to reset it myself in the future.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.19
Thank you for the 5-star rating. We hope to be of service to you again in the future. Thanks for choosing Peterman Brothers!
Kari is simply amazing. What a friendly and professional human! We will be requesting her for all of our plumbing needs and inspections.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
Thank you for choosing Peterman Brothers! We are committed to our customers and value your feedback. Have a great day!
Once again Thomas saved the day! He was very polite and courteous. He explained in detail what he would be checking and went above and beyond. He is very knowledgeable and is confident in his work! Thomas is your guy for all of your HVAC needs.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.09
Thank you very much for the wonderful rating! We truly appreciate your vote of confidence. Serving you and the Greenwood community with five-star service is our top priority.
Blake was awesome! We recently moved into our home and had a lot of questions around the plumbing infrastructure. Blake answered all of our questions and provided information for future considerations. Thanks Blake!
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
We are so glad you were pleased with our service. Thank you for choosing and trusting Peterman Brothers.
Very professional, explained things clearly and got the job done quickly.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
Thank you for choosing Peterman Brothers! We are so happy to hear you had a great experience with us. We love what we do and appreciate your support!
Ricky was very pleasant and respectful. He gave me a fair estimate on the proposed work. I had a sudden plumbing leak and the response was timely. Very pleased with Peterman's membership.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.11.11
Thank you for choosing Peterman Brothers! We are committed to our customers and value your feedback. Have a great day!
Billy and Eric were fantastic. Our utility sink was clogged, easy fix, not this time. We had a hole house clog. It took 3 hours but they kept working the problem until it was resolved. Not only were they awesome with our problem, they were just nice people. The best part, it only cost us $18 because we joined the maintenance club. Clogged drains are free! Hats off to Peterman Brothers and Billy and Eric! Great people and great service!
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
Thank you for the great review! We are dedicated to providing every customer with a five-star experience and quality service. Appreciate you taking the time to share your experience with us.
Zach done an excellent job today explaining everything about my water heater. He is returning back tomorrow to do my water heater and I'm very happy he is quick to do this repair highly recommend Zach for all your plumbing repairs
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
Thank you very much for the wonderful rating! We truly appreciate your vote of confidence. Serving you and the Greenwood community with five-star service is our top priority.
Mike and Gerardo did an amazing job on both A/C and furnace replacements.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Peterman Brothers! We look forward to be of service to you again in the future.
We woke up this morning with our house colder than what we had set the thermostat to. We contacted Peterman and were able to get a same day appointment. We had a gentleman named Tyler come out. His diagnostics were accurate and concise and gave us multiple options and recommendations for repairs/replacements. Our unit is coming to the end of its life cycle, and while we could replace parts, we also looked into replacing our whole unit. Tyler worked with his team to give us a good deal AND the install is booked for tomorrow! Thanks Tyler & team, happy holidays
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
We are so happy to hear about your experience with us! Thank you for your kind words and hope to work with you again in the future.
Peterman Brothers always provides excellent service! I've never had a bad experience with anyone. Marc Y. provided my plumbing service this time and he was fantastic! He was knowledgeable and patient and answered all my questions. He was also friendly and kind, which really matters when you're letting someone into your home.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.18
Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Peterman Brothers! We look forward to be of service to you again in the future.
Trey Rowell did an awesome job. Such a great professional at his job. I love how he explained to me how the surge protector works.
Reply from Peterman Brothers Heating Cooling Plumbing
2025.12.17
Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!
They were good. Happy with the electrician as he was competent and courteous. However, the company has the service tech provide no less that six separate estimates to upsell you on more equipment/services. I was hit with everything from an annual service plan to a $23,000 generator for my home in the middle of the city. All I needed was an outlet changed and I found myself turning down an electrician-turned salesman.
Tacky business plan. I prefer to give business to honest and hardworking businesses, not a business focused on getting their foot in the door so they can upsell you on unnecessary (and expensive) products. Really? You want to sell me a $23k generator when all I asked for was an outlet changed? Of course, the electrician-salesman cited a potential change in the law that would require my entire house to undergo electrical work should I decide to sell it. Now the electrician-salesman becomes the electrician-lawyer/realtor. Just around left a negative view of the business.
I also paid approx $350 just for a photocell to be changed. I am fine with that price if I know what I am paying for, however, the estimates just consolidate all services and equipment as one price rather than itemizing each item (i.e., equipment and labor). So, I can't state whether or not I received a good deal b/c ultimately I have no idea how the price breaks down.
Will not call again simply b/c of the business sales plan.