Ethan was extremely professional and provided exceptional customer service
He also displayed empathy to our current situation.
He explained the product with great knowledge, and was very exact with what is expected of us whilst using the vehicle, his examination of the vehicle with us prior to handover was extremely professional
We could not be
more happier with the product and service provided
Anthony dropped of my car and explained everything to me would definitely recommend the service
Reply from I'm In The Right
2025.02.27
Thank you, Muntazer! We appreciate your recommendation and are glad Shaniya assisted you well.
#accidentreplacementvehicles #carhireafteraccident #notatfaultcarrental
#accidentreplacementvehicles #carhireafteraccident #notatfaultcarrental
Was an excellent experience all round. Seth was very effective at communicating with me the arrangements, was professional in exchanging the car, which was in pristine condition.
Such a great experience, especially when the day was so stressful dealing with an unexpected accident, car being towed away, long calls with the insurer. Well worth it
Reply from I'm In The Right
2026.06.11
Hi Nigel, we are so grateful Seth provided excellent service during your stressful day. Thrilled our pristine vehicle and professional communication helped.
My car got written off, I wasnt at fault, im in the right contacted me straight away, I had the car by the end of the day, I would highly recommend Im in the right to anyone who asks
Reply from I'm In The Right
2026.06.10
Hi Tahj, we are absolutely thrilled to hear we got you back on the road so quickly after your write-off. Thanks for recommending us!
Reply from I'm In The Right
2026.06.10
Hi Nav, thank you for the lovely feedback. We are happy to hear Ethan provided helpful service and handled your paperwork properly with clear information.
Nick and Xavier were excellent to work with, peace of mind talked through all processes felt safe in hands and left knowing I was being looked after couldn’t ask for a better team
Reply from I'm In The Right
2026.06.08
Hi Lachlan, thank you for your wonderful feedback. Thrilled Nick and Xavier provided excellent service and peace of mind throughout the process.