Illusions Lingerie

Illusions Lingerie Reviews

Excellent rating
     
5.0 | 311 reviews
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Illusions Lingerie
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Reviews

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5.0

| 311 total

305 pcs
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Philippa Schwartzkoff
Philippa Schwartzkoff 2025.11.28
     
Very happy with Illusions Lingerie, great service and speedy delivery. Thank you.
Ella O
Ella O 2025.11.22
     
Tracey is absolutely BRILLIANT! normally I hate the experience of trying on bras but She made me comfortable, confident and calm! Great selection of products and very knowledgeable staff :) I will be back!!! Thank you Tracey 😊💕
Grace Pirreca
Grace Pirreca 2025.11.20
     
Love Illusions Lingerie in Melbourne. This is a shop I will buy from again. I was so happy to buy from this shop, as all the other shop websites were out of stock in my bra size and I was lucky that they had my bra size still in stock. Also the staff are very friendly and shipment was super fast delivering to Sydney. I recommend this shop.
Reply from Illusions Lingerie 2025.11.27
It's so great to hear you loved our shop (even if it was just online!). So long as it's an ongoing style, we're always happy to order it in for you if your size is sold out! If you're ever in Melbourne you'll have to stop by to say hello and experience our in store fittings too! Thank you for the lovely review!
Gillian Reddan
Gillian Reddan 2025.11.11
     
Reply from Illusions Lingerie 2025.11.17
Thank you Gillian! We appreciate your 5 star review :)
Marjorie Butcher
Marjorie Butcher 2025.11.05
     
Katherine was AMAZING. Came in and was so comfortable being fitted - she really understood how the different brands fit differently and gave me great options to try on, felt super safe and comfy. Wentin two weeks later and she remembered mu size, exceptional service!
Reply from Illusions Lingerie 2025.11.11
You're so very welcome! Always makes it easier when customers are as great as you are - come back anytime! :)
Ashlee Boundy
Ashlee Boundy 2025.11.02
     
Best experience getting fitted for maternity bras. Thank you to Tracey and Talya, wonderful service and always nice to support a family business. 💞
Reply from Illusions Lingerie 2025.11.10
Thank you for supporting us, Ashlee! Beyond happy to hear we could help you with a fitting and some maternity bras!
Kerrin Keily
Kerrin Keily 2025.11.01
     
So awesome - it took me longer to drive to the shop than it did to fit me with a new bra. Superb customer service- everyone was so friendly
Reply from Illusions Lingerie 2025.11.10
Thanks for making the drive down to see us Kerrin - we're happy to hear that it was well worth the trip :) You're welcome back anytime! x
Karyn Clarke
Karyn Clarke 2025.10.30
     
Best service Ive ever received, the whole process is respectful, helpful. They listened and without using a measuring device once got my size perfect first time. The selection is huge. Ill be back cant fault any part of the process. Thanks for making it quick and easy.
Reply from Illusions Lingerie 2025.11.11
You've made my day with your kind review of our store and service! It was a pleasure to be able to assist you and make the process quick and easy for you. x
Lauren V
Lauren V 2025.10.30
     
Best bra place I've been to. I was recommended to come here by my osteo as she noticed my bra didn't fit properly. I was greeted by Tracey who helped me so thoroughly and listened to my concerns/preferences. Super genuine and professional staff, attentive and they get the job done with confidence and you leave feeling supported, (both mentally and physically with a great bra or 2). Thanks ladies, will be back for sure.
Reply from Illusions Lingerie 2025.11.17
Hey Lauren :)
We're thrilled to have been recommended by word of mouth and even happier to hear that your experience lived up to the hype! Looking forward to providing you with just as great service next time you're in! x
Lisa Jane
Lisa Jane 2025.10.25
     
I recently visited Illusions Lingerie after having two babies, and let’s just say, my boobs definitely weren’t the same and needed a little TLC! With a post-baby body that’s changed shape, I walked in feeling a bit anxious. Talya greeted me as soon as I arrived, and from that moment, she made me feel completely at ease. I showed her what I liked, and she helped me find the perfect fits while making me feel comfortable and confident in my own skin. Turns out, I’d been wearing the wrong size for the past year! I always thought once you knew your size, you could just grab any brand — but nope! I discovered I’m a different size across several brands. So ladies, do yourselves a favour and get properly fitted at Illusions Lingerie — it makes all the difference. The only feedback I’d give is to make the change rooms a little roomier.
Debbie Legrande
Debbie Legrande 2025.10.24
     
I found exactly what I wanted for my mother. The Schrank nightwear was perfect. Soft comfortable, just what my mum needs. She is 91 this year. Beautiful colours and also a matching brunch coat for one. Perfect fit. The order and delivery process absolutely perfect. Would highly recommend
Reply from Illusions Lingerie 2025.11.17
Thank you for your 5 star review, Debbie! So happy to hear that you love your order for your mum and that you had such smooth process from online to delivery - we do our best so your recommendation means a lot!
Molly Nethery
Molly Nethery 2025.10.22
     
Reply from Illusions Lingerie 2025.11.11
Thank you for the review, Molly!
Melissa Paterson
Melissa Paterson 2025.10.13
     
Desperate for a new prosthesis after a very long time, and an incident involving our puppy, Tracy provided the most beautiful service. Straight away, she made me feel so comfortable and spent a great deal of time to make sure my new boob was the right shape, so I could both Iook and feel confident. Highly recommend this gorgeous, cosy lingerie shop in Moonee Ponds for any woman in need of such empathetic and caring service.
Margaret Bitter
Margaret Bitter 2025.10.13
     
Friendly staff who had a thorough knowledge of fitting and what worked for my size and shape. Everything I tried on fitted beautifully
Reply from Illusions Lingerie 2025.11.11
We truly appreciate your lovely review and are delighted to hear you had such a fantastic experience with us!
Melissa M Kirby
Melissa M Kirby 2025.10.11
     
Amazing bra fairies. Got exactly the right fit and exactly the right browse within 20 minutes flat.
Reply from Illusions Lingerie 2025.11.17
We aim to please and ecstatic that we did (and so quickly!). xx Your local Bra Fairies 🧚
Ashlee Johnson
Ashlee Johnson 2025.10.05
     
The best bra shopping experience I’ve ever had. I dread shopping for bras, especially being plus size, but Talya make the entire experience so easy. I walked out with 4 new bras and it’s been a few weeks now and I’m exceptionally happy with all of them. Her knowledge and customer service skills are next level. I live an hour away but this will be the only place I purchase bras from now on. Thankyou to all the lovely people who work there and a huge thankyou to Talya.
Isabel Gellibrandi
Isabel Gellibrandi 2025.10.03
     
I haven’t been yet, but another gender adventurer, mentioned that you guys are very welcoming to the trans and cross dressing community. I actually grew up in moonee ponds and you guys have actually given me a little reflected pride in my old hometown. You guys are amazing and I will definitely (nervously) be making a visit. Awesome stuff!!! I was actually a paperboy, that sold papers all along puckle street, after school, between 1990 and 1993. I wish I could say I remember your shop, but honestly I was obsessed with all the women’s clothes shops along there. But if you remember a kinda nerdy, borderline effeminate paperboy, lingering a little too long in your shop, it was more than likely, me. If only I’d known there was a welcoming place, for a young boy like me (maybe a bit TOO young, then) you guys would have gotten most, if not all the money I made, though it wasn’t much to be fair…
Reply from Illusions Lingerie 2025.10.05
How lovely of you to leave a review, Isabel! We greatly appreciate it and are so proud of our inclusive range of underwear we stock :) Pop by anytime!
Joanne Read
Joanne Read 2025.10.02
     
My daughter and I visited Illusion lingerie and they were so extremely helpful. It’s often difficult to find good bras for the larger busts. They had such a huge selection and were so knowledgeable. We will definitely be coming back!!!!
Reply from Illusions Lingerie 2025.10.03
Thank you Joanne! I'm so happy to hear you and your daughter had such a great experience with us 🥰 You're welcome back anytime!
Megan Hanlon
Megan Hanlon 2025.09.15
     
Finding a bra that fits is always daunting. Especially after the changes in your body that having children does. Shiori made buying new bras easy and informative. She understood exactly what I was asking for and found exactly what I needed quickly. Thank you. This store has been a god send since i was little introduced to it and when my daughter needs bras i know how to support her by coming here.
Reply from Illusions Lingerie 2025.09.29
Thank you so much for the kind words! As our bodies change, it's sometimes hard for our minds to adapt to the small shifts we may need in our bra shape/size. Little changes can transform your comfort AND silhouette so dramatically! It was so lovely chatting to you that day! Shiori x
Lani White
Lani White 2025.09.12
     
Amazing service. Great range. I really wouldn't shop anywhere else anymore. Such a different experience to shopping at Bras n Things or somewhere similar, can't compare. Recommend them to everyone I know 🙏
Reply from Illusions Lingerie 2025.09.22
Aw, Lani! To hear that your experience is incomparable makes us melt 🥰 Thank you so much for trusting us and spreading the word about our bra fittings ❤️

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