Hillside Appliances has been our go-to for all appliance repairs for over 15 years—and with good reason.
Earlier this year, we had an issue with a Subzero compressor that Hillside had replaced 10 months prior. Sergey, their lead technician, quickly diagnosed why it failed—his technical expertise is second to none! Together with Leonard, the owner (also incredibly knowledgeable and customer-focused), they created a custom plan to rebuild the system before installing a new compressor under warranty.
Their expertise, professionalism, dedication to customer satisfaction and attention to detail along with their commitment to doing the job right is unmatched.
Without us even asking, Leonard provided a loaner fridge during the repair process, which involved ordering parts directly from Subzero and custom-fitting the rebuild. Over the next couple of months, they carefully monitored and fine-tuned the rebuilt system to ensure it performed at or above factory standards. It now works better than new.
What really sets Hillside apart is how they stand behind their work and treat customers like family. Their integrity, craftsmanship, and service are rare to find these days. We’re incredibly grateful to Sergey and Leonard—thank you both! If you need appliance repair of any kind, don’t look anywhere else. Hillside Appliances is the BEST.
As a property manager, the most important part of my job is prompt attention to resident concern. Hillside appliance has always been able to respond within 48 hours to a request and has amazing communication to both resident and property management alike. All representatives are courteous and knowledgeable. Definitely recommend!
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Saul, the technician, was excellent.
Reply from Hillside Appliance Services LLC
2025.04.10
Thank you, Terrence, for your five-star review! We’re thrilled to hear that Saul provided excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Our technician Veltry was nice, honest and professional. Will use them again!
Reply from Hillside Appliance Services LLC
2025.04.06
Thank you, Susan! We're so glad to hear Veltry provided great appliance repair service. We truly appreciate your support and look forward to helping you again in the future.
Thank you from Hillside Appliance Services.
Thank you from Hillside Appliance Services.
I have used Hillside for every appliance in my kitchen and every part of the experience is the best. From booking an appointment thru Kelly to having Saul come to my house to evaluate and repair appliances they have been honest, on time and reliable.
Big thumbs up for how Hillside does business!!
Reply from Hillside Appliance Services LLC
2025.04.06
Thank you, Tim! We're so glad to hear about your great experience with Kelly and Saul. Your trust means a lot, and we’re here whenever you need appliance repair help again.
Thank you from Hillside Appliance Services.
Thank you from Hillside Appliance Services.
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Anitoly was just great. Je was sure to explain the process and was on time with each visit. Our ice maker is performing perfectly now! Thanks to all of staff for a pleasant experience.
Reply from Hillside Appliance Services LLC
2025.03.29
Thank you, Robert! We’re thrilled to hear Anitoly provided excellent service and got your ice maker back in action. Let us know if you ever need appliance repair in the future.
Thank you from Hillside Appliance Services.
Thank you from Hillside Appliance Services.
Be careful getting an estimated from them. With their trip fee and parts/labor, they were asking $848 to repair a microwave, and might be more as more might need to be replaced once they started their repairs. LG came and fixed/repaired/serviced it all for $375 out of the door. Do your research before getting a quote from them and spending $129 in trip/evaluating fee! At least with LG, they will save you a ton!
Reply from Hillside Appliance Services LLC
2025.04.10
We appreciate your feedback, Patty. We're sorry to hear about your experience and the differences in pricing. We strive for transparency and value, and your comments will help us improve our services.
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Anthony and Saul arrived on time and fixed the door on my Bosch dishwasher. Both of them were professional, polite, and friendly.
Reply from Hillside Appliance Services LLC
2025.02.05
Thank you, Sue, for your kind words! We're delighted that Anthony and Saul could provide you with excellent appliance repair service. Don't hesitate to reach out if you need further assistance. Thank you from Hillside Appliance Services
Reply from Hillside Appliance Services LLC
2025.02.03
Hi Doug, we're thrilled to hear you had a great experience with our appliance repair service! Your feedback motivates us to keep providing top-notch service. If you ever need assistance again, we're here for you.
Thank you from Hillside Appliance Services
Thank you from Hillside Appliance Services
Saul was very knowledgeable and efficient.
Reply from Hillside Appliance Services LLC
2025.01.30
Thanks, Susan! We're thrilled to hear that Saul impressed you with his knowledge and efficiency in appliance repair. We aim to provide the best service possible.
Thank you from Hillside Appliance Services
Thank you from Hillside Appliance Services
On 01/27/25, Hillside Appliance Services LLC was great to work with and their technician Saul was fantastic. He was extremely knowledgeable and professional and was able to actually save us money on a part that we thought was faulty and needed to be replaced, but Saul was able to determine that the problem was actually due to the power outage to the dispenser module on the door, which he was able to do a hard reset and get our refrigerator water/ice dispenser working again. Thank you very much for your help with correcting the problem.
Dean P.
Reply from Hillside Appliance Services LLC
2024.07.24
Thank you for the glowing 5-star review, Dean! We are delighted to hear about your positive experience with our technician Saul at Hillside Appliance Services LLC. Saul's knowledge and professionalism truly shine through in his work. We are happy to have helped save you money by properly diagnosing the issue!
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Great experience w Hillside Appliances. Professional, punctual & very easy going experience! Gave great advice for maintaining washer & dryer & was very knowledgeable!
Thank you! 😊
Reply from Hillside Appliance Services LLC
2025.01.23
Hi Cathy, thanks for your kind words! We're thrilled you found our appliance repair service helpful and appreciate the shoutout on our maintenance tips. Feel free to reach out anytime you need assistance. Thank you from Hillside Appliance Services
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