Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD Reviews

Wendy Gaxiola 2025.12.04

     

Yes! I traveled to another state to freshen up my smile! After multiple let downs and a lot of “it is what it is” moments with both orthos and dentists, I was nervous to get another opinion. My sister recommended her office and assured me they could get the job done, and she was absolutely right. Dr. Frandsen did a phenomenal job and truly made my smile so much brighter.! And I can’t forget their team, who are very sweet and welcoming. I highly recommend everyone in the area choose Idaho Falls Smiles. They will leave you more than satisfied!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2025.12.05

Thank you for the kind review!

Melanie Furniss 2025.12.02

     

Always such a warm inviting dentist experience

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Greg F. 2025.11.26

     

I saw Dr Frandsen for the first time this week. I was very impressed by both him and his staff. They were extremely friendly and thorough. They explained their process and approach in each step of my cleaning and exam. I will definitely be back!

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Bret Olsen 2025.11.25

     

Awsome ubove and beyond!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2019.04.10

Thanks, Bret!

Thomas Carlier 2025.11.20

     

Always a pleasant experience getting regular checkups at Idaho Falls Smiles.

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Maci Howell 2025.11.20

     

I seriously cannot recommend Dr. Frandsen enough! He took out my wisdom teeth and did job—not just with the procedure, but with the entire experience. From the second I sat in the chair, he made me feel completely safe and taken care of. He answered every single one of my questions, never rushed me, and genuinely made me feel like I was his only patient that day. His staff was also incredibly friendly & amazing at their jobs. Crystal & Leticia made scheduling & check-in so easy. They both helped answer all my questions and were so friendly. My DA Cheryl did a great job at prepping me & with the consolation before the procedure. She was personable & was knowledgeable! A great staff & environment!! After the surgery Dr. Frandsen kept checking in on me, making sure I was healing well and felt comfortable. He was so thorough, kind, and patient the whole way through. If you need your wisdom teeth out or are just looking for a dentist, he’s the one. Couldn’t be more grateful!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2025.11.21

Thank you so much! We really appreciate your feedback and are so glad you had a great experience!

Patty Conan 2025.11.12

     

Thank you! This is the best dental office in town, not high pressure, very kind, and they do the best work. I’ve been through 3 owners and have been coming here since 1986.

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Jesus Castorena 2025.10.31

     

It’s a great place to go and get your teeth clean and suggestions upon anything you may need done very friendly place for all ages 👍

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2024.05.02

Thank you for the kind review!

Cheryl Sanford 2025.10.29

     

Taneal was very gentle cleaning my teeth. Her chair side manner was excellent Dr Griffin was very thorough and has great insight on treatment options. Always a pleasure working with Idaho Falls Smiles team

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2025.10.30

Thank you for the kind review!

Ryan Wood 2025.10.23

     

As an orthodontist, I have known and worked with both Dr. Frandsen and Dr. Griffin for years and they are both incredible dentists! I usually see Dr. Griffin for my check ups and dental work and he always has an amazing eye for detail and a great chair side manner. My wife had tooth pain for years that other dentists were unable to diagnose and correct but Dr. Griffin diagnosed and fixed it in one appointment and it has never bothered her again! Their staff is also very easy to work with and caring. All around an absolutely top shelf dental office! I recommend them completely!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2025.10.24

Thank you so much the review! We really appreciate your feedback!

Rex Redden 2025.10.21

     

Thank you so much you provide excellent care

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Kenna Clark 2025.10.16

     

So nice very professional

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Howard Hart 2025.10.16

     

Very friendly and informative during visit! Dr Frandsen and staff are so awesome to visit with making you feel they are really interested in you as a friend and not just a patient!!! They are outstanding at doing their job and explaining what they are doing and what things need to be done, but only when needed!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2024.09.19

Thank you for the kind review!

Michael Arnold 2025.10.10

     

Kind Staff very personable. Excellent professionalism.

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2019.09.20

Thank you for the review!

Andrea Mecham 2025.10.09

     

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Hank Houser 2025.10.03

     

I've had several problems over the last several weeks. First - molar broke at the gum line and left two roots imbedded in the gum. I called and was able to get in the next day. Secondly - during my previously scheduled (a week later) checkup and cleaning Dr Griffin discovered that I had cavities under a pre-existing crown. The crown repair and an extraction were scheduled the following week and was successfully completed to my complete satisfaction. Dr Griffin and his staff are fantastic to work with, keep me informed, and make the process easy and comfortable. Great office to do business with!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2020.12.30

Thanks for your review, Hank!

Lonnie Scott 2025.10.01

     

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kelly harris 2025.09.24

     

Love these docs and assistants. Very professional, clean, prompt in a relaxed atmosphere. I'd refer anybody to them.

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2025.09.27

Thank you!

Anita Kingdon 2025.09.19

     

Very impressed with the dental tech’s knowledge and expertise. Very friendly place with beautiful decor that creates a calm atmosphere. Dr. Griffin is awesome. I just moved here, and I think I am really going to like this place!

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2025.09.19

Thank you for your feedback and kind review! We appreciate you!

JD Lundblade 2025.09.11

     

Justin is always good to work with and is very attentive to his patience

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Reply from Idaho Falls Smiles Justin G Frandsen DDS and Brandon S. Griffin DMD 2021.11.13

Thank you for the review!