HVAC in LA installed my new air conditioning and heating system. They did a great job. The head of the company took personal care that everything was done right, and his workers were excellent. Then after the job was completed, he had an independent inspector come over and see that the job was done right. If you need a new air conditioning and heating system, definitely choose HVAC in LA to install it.
I had a water leak in my home that looked like a roofing issue, so I called a roofer first. After searching, he couldn’t find the source and suspected it might be coming from the HVAC system instead. He referred me to HVAC in LA, and I’m glad he did.
Their technician arrived super quick, inspected the system, and found the real cause: an old duct that had developed a hole over the years, causing moisture and condensation to get into the house. They repaired the damaged duct, sealed everything properly, and checked for any other weak spots.
Their professionalism and ability to diagnose what others couldn’t was extremely impressive. If you’re dealing with a roof leak and have a rooftop A/C like we do, I highly recommend HVAC in LA—they found the issue fast and fixed it right the first time.
HVAC in LA installed my new air conditioning and heating system. They did a great job. The head of the company took personal care that everything was done right, and his workers were excellent. Then after the job was completed, he had an independent inspector come over and see that the job was done right. If you need a new air conditioning and heating system, definitely choose HVAC in LA to install it.
The Best HVAC Company in Los Angeles - No Question!I contacted HVAC PRO because my old AC unit was running non-stop and clearly on its last legs. I told them I probably needed a new one, and they got back to me immediately with a free estimate. From start to finish, they were professional, on time, and went above and beyond. No pressure, just honest advice and quality service.
Compared to other companies in LA, HVAC PRO is on another level. Why overpay for AC service when we all need it out here? These guys are reliable, affordable, and actually care about doing the job right.
I'll definitely be calling them again when I'm ready for the new unit--and I'll be recommending them to everyone I know. Seriously, don't waste time with anyone else. HVAC PRO is the real deal.
Jacob was amazing. Our AC went out in the middle of the night during a heat wave. Jacob called back early in the morning and had it fixed by 10:00am. A very humble and competent professional we hope to work with long term. Thank you, Jacob!!!
Thank you so much for the kind words Marina! It was my absolute pleasure to help!
Jadelyn H.2025.08.18
Verified
Very happy with the service. I reached out on the weekend with some trouble I was having. Got a call shortly after, and scheduled a tech visit the following day to service my system. The tech was friendly and informative. Pricing was reasonable. Happy to have a great local HVAC company that I can use in the future.
I can’t say enough good things about HVAC in LA! I run a daycare from home, so having a reliable HVAC system is absolutely essential—not just for me, but for the kids. When our system started acting up, they came out right away, took the time to properly diagnose the issue, and had it replaced in no time.
They also introduced me to the HEEHRA rebate program, which ended up saving us thousands of dollars. Even better, they handled the entire application process for us. I was honestly overwhelmed just thinking about the paperwork, but they made everything smooth and stress-free.
The house feels so much more comfortable now, and the kids are happy—which is all that matters. I'm so grateful for their help. Highly recommended!
Thank you so much Elana! We are so happy we could help you!
Daniel L.2025.07.21
Verified
I had an absolutely outstanding experience with HVAC in LA! From start to finish, the entire team was incredibly professional, courteous, and a pleasure to work with. They treated my home with the utmost respect, ensuring everything was kept spotless throughout the installation. Every crew member was friendly and took the time to explain each step of the process, which made me feel comfortable and confident in their work.
The level of care and attention to detail was truly impressive--they laid down protective coverings, cleaned up thoroughly at the end of each day, and made sure nothing was out of place. Communication was top-notch; I always knew exactly what to expect and when. The work itself was done efficiently and to the highest standard, with no corners cut.
I can't recommend HVAC in LA enough if you want a team that's not only skilled but also genuinely kind and respectful. It's rare to find a company that combines expertise, professionalism, and such a positive attitude. I will absolutely be calling them again for any future HVAC needs!
I had such a great experience with HVAC in LA. From the moment the team arrived, Vahe and Jacob took amazing care of my home. They were professional, respectful, and made sure every part of the installation was done with care and attention to detail. I felt like I was in good hands the entire time, and they made what could’ve been a stressful project feel simple and manageable.
A huge shoutout to Sharon as well — she was incredible in helping me with both the HEEHRA and LADWP rebates. She handled the paperwork, explained everything clearly, and kept the process moving without any hassle on my end. I never would’ve gotten through all of that without her guidance.
The new system works perfectly, and my home is so much more comfortable already. I’m beyond thankful to the whole HVAC in LA team for their honesty, professionalism, and true customer care. Highly recommend!
Thank you so much for taking the time to share this amazing feedback! We’re so glad to hear that Vahe and Jacob took such great care of your home and made the installation process feel easy and stress-free—that’s exactly the experience we aim to deliver. We’ll definitely pass your kind words along to them!
And a big thank you for the shoutout to Sharon—she works incredibly hard to make rebate programs like HEEHRA and LADWP as smooth and approachable as possible, and we're lucky to have her guiding our customers through that process.
It means the world to us that your new system is already making your home more comfortable. We truly appreciate your recommendation and are always here if you need anything down the line!
e kjel2025.07.17
We had our old system replaced with a new HVAC system. The work was done in a timely matter and as advertised. Everything was explained well, the crew was very knowledgeable and experienced. The price was very fair and we have had no issues. Would absolutely recommend
Thank you so much for the kind words and for trusting us with your HVAC replacement! We're thrilled to hear that working with Cobi and the team was such a positive experience—especially compared to some of your past home improvement projects. We take a lot of pride in doing exactly what we say we’ll do, and it's great to know the timeline, communication, and quality of work all met your expectations. We’ll be sure to pass your feedback on to the crew—they’ll appreciate hearing it. Thanks again for the recommendation!
Monty Royce2025.06.27
Jacob has been nothing but incredibly helpful and reliable. Fair price and even gave suggestions to help lower costs overall. I use him for both my personal home and my job's facilities.
Hi Monty!
Thank you so much for the kind words! It truly means a lot to hear that you've had such a great experience. It was a pleasure working with you — you're incredibly easy to work with, and we really appreciate the trust you’ve placed in us, both at home and through your job. We're always here to help and glad we could offer cost-saving suggestions along the way!
- Team HVAC in LA
Rita Tan2025.06.20
I can’t express how amazing the team of professionals that gave us an amazing whole unit.. Beautiful work!!! Not even sure where to start but the cleanliness at even corner was unmeasurable!! Jacob your team is the BEST and very kind and trustworthy… Sharon that went up and beyond to help with all my paperwork you are truly a gem!!! Thank you so much to HVAC in LA!!!
Hi Rita!
Thank you so much for this amazing review! We’re truly honored by your kind words. It means the world to us that you trusted Jacob and the team to handle such a big project while you weren’t home — and we’re so happy to hear you felt taken care of every step of the way. We’ll be sure to let everyone know how much you appreciated their professionalism (and the daily lock-ups). Sharon will be especially touched to hear how much her support meant to you. Thank you again for the heartfelt recommendation!
— The HVAC in LA Team
Rita L.2025.06.20
Verified
I had the best team of professionals come into my home and gave us a whole new unit. Outstanding work!!!! I can't express my gratitude and trust I received. It took 4 days which I couldn't be home for.. WOW they went up and beyond to help me even locked up my home every day. Highly recommend them. Jacob and his team i just cant say enough. Sharon the office manager is there to help you 100% my sincere thanks for all you've done
Hi Rita!
Thank you so much for this amazing review! We’re truly honored by your kind words. It means the world to us that you trusted Jacob and the team to handle such a big project while you weren’t home — and we’re so happy to hear you felt taken care of every step of the way. We’ll be sure to let everyone know how much you appreciated their professionalism (and the daily lock-ups). Sharon will be especially touched to hear how much her support meant to you. Thank you again for the heartfelt recommendation!
— The HVAC in LA Team
Mauricio Braun2025.06.10
Outstanding HVAC Installation and Service!
I had a phenomenal experience with HVAC in LA. They recently installed a new HVAC system in my home, and the entire process was smooth and professional. The team was punctual, knowledgeable, and took the time to explain everything clearly.
The installation was done efficiently and with great care—it's clear they take pride in their work. My new system runs perfectly, and I’ve already noticed improved comfort, efficiency, and energy savings.
I highly recommend them to anyone looking for reliable, high-quality HVAC service!
Thank you so much for this amazing review! It truly means a lot to us that you trusted HVAC in LA with such an important project. We’re so glad to hear the installation went smoothly and that our team made you feel informed and taken care of throughout the process. We take a lot of pride in being punctual, professional, and treating every home with care—so it’s incredibly rewarding to know that came through. Hearing that your new system is already improving your comfort and energy efficiency makes our day. We’re always here if you need anything down the road!
Linda Guerrero2025.06.09
Couldn't ask for anything better!! From start to finish, everything went smoothly. I highly recommend this company for your heating and air. The workers are amazing. Jacob is wonderful setting everything up. Caesar and Vahe work great together. Fantastic team!! Thank you to Vahe for going the extra mile!! Guaranteed you will not be disappointed.
Hi Linda! Thank you so much for the incredible review! It truly means a lot to hear that everything went smoothly from start to finish. I'm grateful I could help set things up for you, and I’ll be sure to pass along your kind words to Caesar and Vahe—they really are a fantastic team. I especially appreciate you recognizing Vahe for going the extra mile. We take pride in doing things right, and it's always rewarding to know it shows. Thank you again for the recommendation and for trusting us with your home!
Linda G.2025.06.07
Verified
Couldn't ask for anything better!! From start to finish, everything went smoothly. I highly recommend this company for your heating and air. The workers are amazing. Jacob is wonderful setting everything up. Caesar and Vahe work great together. Fantastic team!! Thank you to Vahe for going the extra mile!! Guaranteed you will not be disappointed
Hi Linda! Thank you so much for the incredible review! It truly means a lot to hear that everything went smoothly from start to finish. I'm grateful I could help set things up for you, and I’ll be sure to pass along your kind words to Caesar and Vahe—they really are a fantastic team. I especially appreciate you recognizing Vahe for going the extra mile. We take pride in doing things right, and it's always rewarding to know it shows. Thank you again for the recommendation and for trusting us with your home!
C S.2025.06.04
Verified
I hired HVAC in LA to install a mini split at one of my audio recording facilities. The initial experience seemed smooth--Vahe, Ceasar, and Jacob were mostly professional during the install. However, several things happened after they left that soured the entire experience and frankly put my entire property at risk. I'll be honest and clear about what went sideways here:
1. They left trash from their Jersey Mike's lunch in my yard, moved my picnic table, then didn't return it to its original place.
2. While spray-painting a metal cover for the pipework, they left the studio door open. I had to intervene to prevent the aerosol fumes from overwhelming the space during the second coat, even after asking them to shut the door.
3. They chipped a corner of my recently installed solid-core redwood door.
4. They asked whether the AC circuit was dedicated. I said yes--it was designed to be--but they didn't verify it themselves. That turned out to be a critical oversight.
5. When the job was done, I shook Vahe's hand. When I went to shake Ceasar's, he turned and walked away. That gut feeling instantly told me something was wrong...and that turned out to be correct.
6. After they left, none of my studio gear worked--only the AC had power. No breakers were tripped.
I started freaking out but also took a moment to asses the situation: I sent photos of my main and sub panel to several professionals who do contractor work, electrical, and top-level studio fabrication. Five out of five responses I sent out were alarmed and urgent replies: "Turn this off now, this could be dangerous." I shut everything down and called in a licensed electrician the next morning.
That electrician discovered the AC had not been installed on a properly isolated circuit, despite one being available. Had they simply tested the outlets inside, they would've caught the issue. But they didn't. And Jacob really doubled down blaming everyone else but him and the crew initially.
Once the licensed electrician fixed it, everything worked as intended.
AC is now on its own circuit, and my studio power is back. Great. Few hundred bucks and we are set. The electrician did let me know though, that simply spending some time testing could've brought this situation to their attention.
While I still had the electrician here, I called Jacob to calmly walk through what they did the day before...I wasn't accusatory--just trying to get answers while the electrician was present so we all could feel comfortable about moving onto our normal duties for the day.
Jacob did help troubleshoot a bit, but mainly got defensive. He brought up irrelevant details like how they wrapped things with plastic indoors--ignoring the real issue: unsafe electrical work.
When I asked if he'd split the cost of the electrician, he hesitated, defended his team, then eventually sent me half. To me, that's an acknowledgment of their mistake. But after sending the money, Jacob said things like "I would've come out if you'd called" and "I'm super offended you didn't trust me." He never offered to come by until after the refund--an hour and some change into our call. I work in the entertainment industry, I deal with people who talk the talk but do not walk the walk, and the conversation I was having with him certainly started to sound those alarms in my head.
Ultimately, this was a job that could have been excellent. But it ended in corner-cutting, deflection, and a dangerously mishandled electrical install. I paid top dollar and expected top-tier professionalism. I hope the AC works as expected for a long time though!
A few more points:
* Their contract has a clause (currently clause 5) that waives all liability for damage and makes the client (me) responsible for protecting everything on the job site. I should've pushed back on this. It's a red flag and, in my opinion, signals a lack of accountability from them.
* I highly doubt I'll ever get the warranty support that claimed to come with this after this experience. I'll simply ave to get in touch directly with Mitsubishi.
* I can't shake the feeling that Ceasar walking away without a handshake was him knowingly leaving me to discover the issue on my own.
If you hire them, insist on thorough testing of circuits, double-check all electrical work, and reconsider signing a contract that waives all contractor responsibility! And pay them AFTER you've checked that. I was being a bit whimsy with it, because I figured paying nearly 6k for installing a unit that barely costs 1.5k was going to leave me with the peace of mind. Certainly did not get that. I may very well now though, but after quite a day figuring this out.
All in all, I'm glad nothing was damaged, but extremely unimpressed with this company's ability to account for their mistakes and rectify it without me standing on business extra firm and having to eventually raise my voice on the phone. Kind of insane honestly. Regards, Charles
I just want to start by acknowledging and apologizing for the unfortunate situation and for the way it resulted. In no way did I intend to cause such distrust between us. I only wanted to do right by you and give you the best system and experience possible. So much goes on during an installation that is out of our control and I should have done better by you to remedy that in the moment - if only to ensure and strength the trust you placed in me as your contractor.
*** I can assure you that your system is covered by our warranty and you can call us anytime. I stand by my word and you shouldn’t be concerned. We don’t run away from our customers and you can always reach out to me for anything.
We strive to learn from these experiences and what we as a team can do better going forward. I talked with my technicians as well to ensure that they always show the utmost respect to the household and homeowner - I’m truly sorry they overlooked the trash from lunch and didn’t leave everything in the same condition they found it. Cesar let me know that he had dirty hands and was genuinely trying to be respectful by not offering a messy handshake, not intending any offense or avoidance. Regardless, I understand how it felt in that moment and how that impression stuck with you, especially with everything that followed.
The chipped redwood door and the issue with the electrical circuit are far more serious, and I deeply regret that they happened on our watch. We should have triple checked and verified that the electrical line the previous electrician installed was truly dedicated for our installation - rather than relying on verbal confirmation. That was our responsibility, and I completely understand your frustration and concern.
In retrospect, I wish I had offered to come by in person sooner, and I take full accountability for not offering that right away. I spent almost an hour with you and the electrician on the phone to resolve the situation immediately - the moment you made me aware of it and called. I also offered to bring my electrician over to verify that everything was remedied properly. I truly was trying to understand the situation and work through it with you during our call — not to deflect or become defensive. My intent was to make things right and in good faith I tried to remedy the experience with the refund - If that’s not enough please let me know. Your feedback has been taken seriously and will be part of how we improve moving forward.
We are always trying to do our best for our customers in every situation and give everyone the best experience possible.
Regardless of the outcome I stand by our work and guarantee that everything will work as planned and god forbid you have an issue we will always be here to help.
Sincerely - Jacob
Vincent Y.2025.06.04
Verified
Jacob, the owner, came to my property to inspect my non-functioning HVAC on 6/1/25. He is knowledgeable and courteous. I would recommend for you to let him earn your business.
Thank you so much for the kind words and for taking the time to leave a review. It was a pleasure meeting you and having the opportunity to inspect your system. I really appreciate you allowing me the time to walk through everything and explain the details—I never take that trust for granted. I’m extremely grateful for your recommendation.
Kat G.2025.05.29
Verified
Jacob, Sharon, and the whole HVAC in LA team are incredible. They helped me navigate heat pump replacements for my water heater and my HVAC system, including permits and rebates.
Things started with a leaking and broken water heater followed a few months later by my HVAC system leaking gas into the ducts throughout the house.
When I called, Jacob came over quickly to assess my situation. His quotes for both projects were fair and covered everything I needed. There were no hard-sell tactics or tacked-in extras. He recommended heat pumps that fit my needs, would qualify for rebates, and worked with my extended timeline with no pressure to rush things.
Both problems are nightmares to deal with, but Jacob/Sharon guided me through every step. Now I have my dream appliances that are eco-friendly and work very well.
Thank you so much for taking the time to leave such a thoughtful review! We’re truly grateful for your kind words and trust in our team. Jacob, Sharon, and everyone here at HVAC in LA are so glad we could help you through two really tough situations—from a leaking water heater to a gas-leaking HVAC system.
We're especially happy to hear that the new heat pumps are working well and meeting your needs. It means a lot to know that you felt supported throughout the entire process and never pressured. That’s exactly the experience we strive to provide—fair, honest service that puts our customers first.
Thank you again for choosing us and for sharing your experience. We’re always here if you ever need anything in the future!
— The HVAC in LA Team
Kat Garcia2025.05.27
Jacob, Sharon, and the whole HVAC in LA team are incredible. They helped me navigate heat pump replacements for my water heater and my HVAC system, including permits and rebates.
Things started with a leaking and broken water heater followed a few months later by my HVAC system leaking gas into the ducts throughout the house.
When I called, Jacob came over quickly to assess my situation. His quotes for both projects were fair and covered everything I needed. There were no hard-sell tactics or tacked-in extras. He recommended heat pumps that fit my needs, would qualify for rebates, and worked with my extended timeline with no pressure to rush things.
Both problems are nightmares to deal with, but Jacob/Sharon guided me through every step. Now I have my dream appliances that are eco-friendly and work very well.
Thank you so much for taking the time to leave such a thoughtful review! We’re truly grateful for your kind words and trust in our team. Jacob, Sharon, and everyone here at HVAC in LA are so glad we could help you through two really tough situations—from a leaking water heater to a gas-leaking HVAC system.
We're especially happy to hear that the new heat pumps are working well and meeting your needs. It means a lot to know that you felt supported throughout the entire process and never pressured. That’s exactly the experience we strive to provide—fair, honest service that puts our customers first.
Thank you again for choosing us and for sharing your experience. We’re always here if you ever need anything in the future!
— The HVAC in LA Team
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