Verified Company
Hustle & Muscle Moving were highly recommended by a friend of ours who sees them continuously in the Evans area. So I recommended them to my sister. She calls me thinking they weren't going to show up due to being over 2 hours late showing up, they weren't answering their phone, but you could leave a message. They quoted her one price, but additional charges were added while packing/moving her. Furniture isn't moved off of their truck until amount is paid. So there were hefty charges due for final transaction. She didn't move far, & mostly all her items were packed already in boxes. I'm disappointed because I recommended them several times to her. The only plus was they moved her at short notice. Be mindful & aware of charges/what's included.
Reply from Hustle and Muscle Moving
2026.06.08
Thank you for your feedback. We sincerely apologize if any part of your sister’s moving experience did not meet expectations.
We would like to clarify that for local moves, payment is not required before unloading. In fact, we unload the customer’s belongings into the home before collecting final payment.
Regarding arrival times, we provide customers with an arrival window rather than a specific arrival time. We also provide a courtesy call before arrival and make every effort to communicate any delays that may occur due to circumstances on a previous job.
At this time, we have been unable to identify the move being referenced. Several details mentioned do not appear to match any of our recent relocations. We would appreciate the opportunity to speak with your sister directly so we can review her file, investigate her concerns, and ensure we have a complete understanding of the situation.
As for pricing, any adjustments beyond the original estimate are typically the result of additional items, packing services, materials, labor, extended carry distances, stairs, or other conditions that were not disclosed during the booking process. We strive to communicate these changes as they arise and remain transparent throughout the moving process.
We value every customer and every referral, and we would welcome the opportunity to discuss this matter further. Please have your sister contact our office directly at 706-755-7663 so we can review the details and work toward a resolution.
— Jamal Norman, Owner
Hustle & Muscle Moving
We would like to clarify that for local moves, payment is not required before unloading. In fact, we unload the customer’s belongings into the home before collecting final payment.
Regarding arrival times, we provide customers with an arrival window rather than a specific arrival time. We also provide a courtesy call before arrival and make every effort to communicate any delays that may occur due to circumstances on a previous job.
At this time, we have been unable to identify the move being referenced. Several details mentioned do not appear to match any of our recent relocations. We would appreciate the opportunity to speak with your sister directly so we can review her file, investigate her concerns, and ensure we have a complete understanding of the situation.
As for pricing, any adjustments beyond the original estimate are typically the result of additional items, packing services, materials, labor, extended carry distances, stairs, or other conditions that were not disclosed during the booking process. We strive to communicate these changes as they arise and remain transparent throughout the moving process.
We value every customer and every referral, and we would welcome the opportunity to discuss this matter further. Please have your sister contact our office directly at 706-755-7663 so we can review the details and work toward a resolution.
— Jamal Norman, Owner
Hustle & Muscle Moving
I've had the pleasure of using Hustle and Muscle Moving today! I absolutely dread the process of moving, but Jr, J1, and Hurk made it a smooth process. They were punctual, knowledgeable, professional, down to earth, and enjoy what they do. I'm so happy I chose them for my moving needs, I highly recommend! Prayerfully, it's not in God's will for me to move anytime soon, but if it is I know who i'm calling. Thank you guys so much, God bless!
This was my first experience with Hustle & Muscle, but it won't be my last. Jamal & Gail were great in getting a move done for us on short notice. Josh & Taisean were our muscle men. Not only did they take great care of the items and our client's home, they made backbreaking lifting look easy. They couldn't have been more accommodating, friendly, or professional...and all at a great price. We will definitely be referring them to our clients in the future and using them for our personal moves as well!
Hustle and Muscle Moving Company absolutely killed it.
Had them come out to load my truck for a long-distance move and they did everything right. Took the time to protect the floors, wrapped the furniture properly, and built tiers in the truck perfectly. You can tell these guys actually know what they’re doing; not just throwing stuff in and hoping for the best.
Everything was tight, secure, and done with care. No shortcuts.
If you’re in Augusta, GA, this is hands down the best moving company out there. I’d use them again no question.
