Hubbs Heating & Air LLC

Hubbs Heating & Air LLC Reviews

Excellent rating
     
4.8 | 732 reviews
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Hubbs Heating & Air LLC
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4.8

| 732 total

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Joe Frost
Joe Frost 2025.12.10
     
Very professional and helpful.
Reply from Hubbs Heating & Air LLC 2025.12.10
Thank you Joe! We appreciate you taking the time to give us a 5 star rating and it makes us very happy to know we have again continued to give a 5 star service. We hope you have a blessed day and season.
Laura Tykodi
Laura Tykodi 2025.12.09
     
Super fast and very knowledgeable. Fantastic Service!
Reply from Hubbs Heating & Air LLC 2025.12.10
Thank you for your kind words and feedback Laura. We always value what feedback our customers give us and we love love love to see another happy and satisfied customer who received the service we always strive to give ( a 5 star + rating ) always willing to go above and beyond to make our customers happy and we are very happy that you gave us a call and trusted in us to be your new HVAC provider. If you need anything else we hope that you will continue to call us for all of your HVAC needs. IF you should have anyone else in the Hocking, Rockbridge, Logan, Lancaster area that is in need of HVAC we hope that you will give us a raving recommendation and be sure to have them give us your name so that we know to personally thank you. Thank you Laura 😁
JoAnne Cotton
JoAnne Cotton 2025.12.09
     
Thanks so much for handling our emergency so quickly and efficiently. The customer service was excellent and the technician was knowledgeable, efficient and handled the situation with ease. We are sold! Hubbs is our new HVAC go to!
Reply from Hubbs Heating & Air LLC 2025.12.08
JoAnne it was such a pleasure working with you. You are very kind and we were happy to get things in working order for you quickly. Of course we always strive for 5 star service and want to give our best. I am excited to see that we were able to provide this quickly for you. Especially when it is this cold out. We hope that you and Mr. Cotton stay warm and cozy for this winter. Should you need anything else or even catch our tune up special and want to do that- give us a call. We would love to see you again. Thanks again JoAnne for being so kind and patient.
Brandyn Truog
Brandyn Truog 2025.12.09
     
Service was great, Heath was very informative on what went wrong, what they are going to do to fix the issue. Showed me everything thru his camera scope! Very pleased..few days later when part arrived he came back, installed it around an hour! Thanks again!
Reply from Hubbs Heating & Air LLC 2024.11.15
Thank you Brandyn. We are so happy that you had a great experience with us. It was such a pleasure to work with you as well. Just give us a call if you need anything at all :)
Rikzel
Rikzel 2025.12.08
     
Victor is a professional in every sense of the word. Hubbs is a great company to work with.
Reply from Hubbs Heating & Air LLC 2025.12.03
Thank you very much for your kind words and special shout out for Victor. I know that when the guys see their names mentioned they definitely smile. As do we because at Hubbs Heating and air we always strive for a 5 star service. I am very happy to see that Victor and Hubbs Heating and air were able to provide you with great service and we hope that you will tell your friends, neighbors and family and make sure when they call that they give us your name so we can thank you personally. We love to service the local Lancaster, Logan, Rockbridge, Hocking county, Columbus, Ashville and surrounding. We service many areas and a friend of yours is a friend of ours 😊
Brandon Fellows
Brandon Fellows 2025.12.08
     
Victor was amazing, wildly impressed and can’t recommend this company enough!
Reply from Hubbs Heating & Air LLC 2025.12.08
Brandon thank you so very much for giving Victor a personal shout out. The techs ( and office ) love that!! It always makes our techs day to see their name. As well as a 5 star rating and happy customer. Should you know anyone in need to HVAC services in Pickerington, Canal Winchester, Columbus, Lancaster + so many more areas make sure if you refer them they give us your name so that we can thank you personally.
Robin Robins
Robin Robins 2025.12.08
     
Great service, as usual! Great, personable, knowledgeable staff. They explain what they are doing and why. Front office staff is great also because they keep me in the loop when things change.
Reply from Hubbs Heating & Air LLC 2025.09.11
Robin we are always so happy to chat with you. It is always a pleasure. We are thrilled to see that Hubbs continues to give great customer service and meets- exceeds your expecatation. We do not just strive to get the job done, but get it done right. That includes making the customer happy and feel like they are apart of the HVAC family. Give us a call for whatever you may need.
Chris Thimmes
Chris Thimmes 2025.12.08
     
Reply from Hubbs Heating & Air LLC 2025.12.08
Thank you Chris for your 5 star rating. We are pleased to see that you have had a great experience and we hope that you will continue to trust in us to be your local HVAC providers. Should you know anyone in need to HVAC services in Lancaster, Pickerington, Canal Winchester, Columbus, Ashville + so many more areas make sure if you refer them they give us your name so that we can thank you personally.
Brandy Hill
Brandy Hill 2025.12.05
     
Cassie is shining very bright. Great communication, Timely responses, no questions left unanswered. She puts a smile on my face Kowing we can get the work scheduled and not have to wait. So far, no complaints about Hubbs heating. Elijah the tech was amazing too, very patient with us during this process. It's greatly appreciated because it's hard to find companies that still care. Thank you all.
Reply from Hubbs Heating & Air LLC 2025.04.30
Thank you so much Brandy! We appreciate and your ability to help us so quickly, you jumped into action and helped us as well. I that you as well are a star at your work & it was a great pleasure to work with you. We hope that there will be many more opportunities to work with you in the future.
Mark Hennosy
Mark Hennosy 2025.12.04
     
Reply from Hubbs Heating & Air LLC 2025.12.04
Mark, Thank you for taking the time to give us a 5 star review and we appreciate the feedback about being reasonable price, because we always are doing our research and when it comes to pricing. We always keep the customers best interest at heart with all of our quotes. We hope to hear from you again if you need anything HVAC related in the future I hope that you will reach out to us again. Thank you so much Mark.
donald leggett
donald leggett 2025.12.04
     
on time, friendly and through.
Reply from Hubbs Heating & Air LLC 2025.12.04
Thank you so much for your 5-star review, Donald. We are very happy to hear you found our team on time, friendly, and thorough. Your feedback means a lot to everyone at Hubbs Heating & Air. We look forward to helping you again in the future! Thank you for choosing Hubbs Heating & Air.
Monte Gillotte
Monte Gillotte 2025.12.03
     
The first guy that came out on an after hours call. He said the furnace was fixed and replaced a little part extremely over priced! Another guy came out the following day and didnt charge anything. Did nt even replace any parts and was very knowlegable! He new what he was doing!😀
Reply from Hubbs Heating & Air LLC 2025.12.04
Monte, I do understand that an after hours call is a little more expensive, than just a normal hours call. We did let you know the next day would be cheaper, but you did agree to the AFTER HOURS FEE price. That part that was replaced that night did need replaced. So I apologize if it is more than you wanted to spend but it was a fair/reasonable price to come out after hours and do a repair. That was part of what was needed to provide you with heat.

When the second technician came to your home to complete the remainder of the first diagnostic that technician did find that his assessment was different and it did ended up saving you money on the second part of your repair that was needed. All in all the total paid for work done I believe to be fair, however Hubbs Heating and Air are always willing to take feedback and we never want to have an unsatisfied customer about anything. If you would like please call the office to address any concerns you may have. We would like to make sure that you know we value you as a returning customer and we understand these unforeseen repairs on our homes may not always be fun but at least us HVAC providers can make you feel confident in your decision in choosing us so please call us 740-870-9900, if you want to chat. The office always enjoys speaking with you. We are glad that Heath was able to get things going for you and complete the return with ease.
Tia Yeager (Tia)
Tia Yeager (Tia) 2025.12.03
     
Our Furnace went out Saturday evening, they sent someone out that night and they did a temp fix until our new landlord/property manager could approve their service, just so we could have some heat. They came out today, replaced the furnace and Flue pipes. Very polite (The whole lot of em!), gave me a play by play on what they were working on. Very appreciative of their work! Already warmer! Thank you so much! Added: I'm not sure what else they did but two of the rooms that didn't have heat for two years finally have heat! Now we don't have to use space heaters!
Reply from Hubbs Heating & Air LLC 2025.12.04
Thank you so much, Tia, for your wonderful review! We’re very happy to hear that you’re enjoying a warmer home and that our team at Hubbs Heating & Air could resolve the issue quickly and thoroughly. Your appreciation means a lot to us! We hope that you will continue to trust in Hubbs and be a valued and loyal customer of ours. If you refer any friends or family to us make sure they give us your name so that we can thank you!!
Larry Gollon
Larry Gollon 2025.12.03
     
my request was completed in a timely manner. Tech was courteous and helpful. I would recommend Hubbs heating.
Reply from Hubbs Heating & Air LLC 2025.12.04
Thank you so much for your kind words, Larry! We’re thrilled to hear you had a positive experience with our team at Hubbs Heating & Air. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Joey Jenkins
Joey Jenkins 2025.12.03
     
Hubbs heating and air is the most trustworthy, friendly and personable people I've experienced. They value the customer and have their best interest at heart
Reply from Hubbs Heating & Air LLC 2025.12.04
Thank you so much, Joey! We truly appreciate your kind words and are grateful for your trust in Hubbs Heating & Air. Our team is dedicated to putting our customers first, and it's wonderful to know you had such a positive experience with us!
Shawn
Shawn 2025.12.02
     
Very easy to work with on scheduling Top notch company I would definitely recommend as well as use them again in the future
Reply from Hubbs Heating & Air LLC 2025.12.03
Shawn we appreciate your business and we are thankful that you chose Hubbs Heating & Air to be your trusted HVAC provider. It was wonderful to hear a new voice and new customer and we hope this is the start to future visits if you are ever experiencing any issues or would like to have a tune up, make sure to check out our specials in the email when we send them out!! We hope you stay warm & safe this winter.
Jacob Hardwick
Jacob Hardwick 2025.12.02
     
My previous experiences have been pretty good, but this last full install they did for me was awful. They had the wrong coil so they were going to leave me without heat all weekend. Ended up making it right. They flush cut the trap pipe which left my basement smelling like sewage all weekend. Once they finished there was a lot of holes within the system which I had to tape up.
Reply from Hubbs Heating & Air LLC 2025.12.03
HI Jacob,
It is not often that we have issues with our services & I do apologize for the inconvenience, sincerely, we were able to provide you with heat and not leave you without for the weekend.
It did take some trouble shooting, some conversation between our seasoned technicians, to complete the job to the best of the ability, with what we had at the time. Sometimes it just takes some conversation and brain storming together from other experienced technicians, in a rapidly changing & growing field, is the best way to solve any fork in the road at the time. We do understand that it is frustrating to have issues with an order and not getting what was requested is frustrating. We were upset as well that something went wrong.
I am happy that we were able to provide you warmth during these colder days, I do understand with that came with what you have explained I am hearing for the first time. We never want to have a customer have a bad experience and were always willing to come back and correct anything. We want to give you our best and the office is really great about hearing your concerns and they can schedule a technician to come right out and address the concerns anyone ever has, I do wish you would have called to let us know, so that we could have came and assessed.

We always want the customer to feel validated and trust that we will make things right. We hope that you will at least allow one more conversation for your concerns and we would love another opportunity to give you the best we know were able to provide. We hope to hear from you soon.
Please call 740-870-9900. Thank you
Jennifer Peters
Jennifer Peters 2025.12.01
     
Victor was absolutely wonderful. He didn't make me feel like I was being scammed. Very sweet and he explained everything. Will definitely go back when needed.
Reply from Hubbs Heating & Air LLC 2025.12.01
Jennifer thank you for taking the time to write us a 5 star review. We always love to see our customers feedback and we are excited that you have chosen us to be your HVAC provider. We would love to hear from you again with anything you might need- from an issue or if you are just looking for a tune up. We love to service our local neighbors of the Lancaster community and surrounding - so if you have any friends or neighbors in the area, Hocking, Columbus, Ashville, Circleville area(s) we would love the opportunity to service them as well. Make sure they give us your name so that we can know who to personally thank. It was a pleasure working with you Jennifer.
Ken Maynard
Ken Maynard 2025.12.01
     
We have a 2 yr old system that was installed by another company that has been nothing but problems since day 1. It has went out twice in the past 3 weeks and was supposedly fixed and it went down again over the Thanksgiving weekend. We could not get Peterman Brothers to come out to fix their mess and I called a couple other companys that could or would not come out. I luckily found Hubbs Heating and Air and Chad was out within a couple of hours and found original install issues that burned our unit up. He was able to get us some temporary heat going. Victor was out today with replacement parts and got us going. As a Contractor myself, it was great to find a company like Hubbs Heating & Air. From the initial call to the final repair, everyone has been great! I highly recommend them if you need new system or repairs!
Reply from Hubbs Heating & Air LLC 2025.12.01
Thank you Ken for your wonderful and kind review. We are always striving to give our best and it seems like we continue to provide great service. We love to see our neighbors and locals and would love to service your neighbor, family and friends in the Canal Winchester, Lancaster, Logan, Columbus area(s). It gives us great pleasure to see another happy and warm customer. For that we thank you 😊 also be sure to check out your email for any specials we send.
John Racki
John Racki 2025.11.28
     
Dwayne was very professional and did a great job repairing our furnace.
Reply from Hubbs Heating & Air LLC 2025.12.03
Thank you John We appreciate you and we are happy that Dwayne continues to provide great service to our loyal customers like yourself.

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