This place is amazing, from the services that they offer to their staff. I really like how they have helped me and how they have encouraged me in many ways. I highly recommend them especially their TMS. I cannot stress enough how much it has helped me. I can say that I am in control now, not my anxiety and ocd.
We are so excited for you Melvin! Thank you for your review.
Jacob Cook2025.11.06
Excellent service! Giselle is a great communicator and was always very helpful accommodating my schedule. AJ was thoughtful and direct, which I really appreciate. Raymond is a pretty cool doctor, he plays the piano on the first floor sometimes. Chanda and Jada were very helpful and kind. The whole team there really works hard to provide the care and help you feel comfortable during it.
Beware. Classic bait and switch business. Their administration is currently using a deceptive practices to increase profits by taking advantage of their clients. I was visiting my therapist bi-weekly. Then, he reduced my appointments to once a month due to his recommendation. Suddenly, the administration canceled all of my appointments and created a policy that clients had to see him at least bi-weekly in order to make appointments. It is a classic practice of bait and switch. They draw their customers in. Once the customer is engaged, the business will pressure them to purchase a more expensive alternative.
Message after the business reply:
The company did not reach out to me about the cancellation. They claim to have sent out a letter to me about my cancellation rather than a phone call. I did not receive a letter or any notice.
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We’d like to clarify that the recent change to scheduling was not financially motivated.
In response to patient concerns about the lack of consistent and frequent time slots, we created a system where patients could reserve permanent appointment times. This helps ensure that patients who require bi-weekly or more frequent visits can rely on consistent scheduling. Unfortunately, this means that patients who prefer monthly visits are still welcome but cannot hold a permanent recurring slot, and availability may be more limited.
We also sent out numerous advance notices about this change to give patients as much time as possible to adjust their schedules.
We understand this may have caused frustration and inconvenience, and that was never our intention. Our goal is always to provide fair and reliable access to care for all patients. If you’d like, we would be happy to discuss your scheduling needs directly and explore the best possible options within this new structure.
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Craig2025.10.05
Houston Mind & Brain changed my life … for the better. Being physically and emotionally abused by my father growing up left me wounded. I was never really aware though that I’d been negatively altered by abuse. I always just assumed I was “different,” continuously struggling with mental health challenges, the same of which caused me at one point to try and end my life. After that unsuccessful attempt, I was sent to a Psychiatric Hospital followed by years of chronic struggles with depression, unhealthy behaviors and underlying OCD. I existed in a hellish, torturous “mental prison” as my world became bleaker and smaller. Then finally, at 66 years old and truly desperate for some kind of help / relief, I found Houston Mind & Brain. Admittedly, I was skeptical at first because previously I had seen so many different psychiatrists and been through a litany of medical protocols. However, the dedicated group of professionals at Houston Mind & Brain collectively changed my life. Talk therapy and medication management both have been wonderfully helpful and eventually undergoing TMS (Transcranial Magnetic Stimulation) treatment was an ultimate game-changer. After TMS treatment and during subsequent maintenance treatments, my baseline mood elevated and the severity of OCD behaviors (intrusive thoughts / compulsions together with debilitating anxiety) began
to loosen its incapacitating grip to the point where I’m able to function in the world so much better. The results have been nothing less than an extraordinary miracle !
Personally, I give thanks to my Lord & Savior, and I cannot thank Houston Mind & Brain enough for helping give me my life back. I’m forever grateful to each of them in their own specialized areas: Dr. Raymond Cho, Medical Director; Ajoke Kazeem (“AJ”), Psychiatric Mental Health Nurse Practitioner; Raymond Chukwuma, Therapist; Chanda Allen, TMS Treatment Coordinator; Jada Ballard, Medical Assistant; Alan Prossin, M.D; and Giselle Hernandez, TMS Technician (aka my “TMS Savior”). Your professional expertise, not to mention compassion, each of you convey in your specialized areas have provided me the greatest gift of all … psychological freedom from mental oppression. From the bottom of my heart ~ THANK YOU SO VERY MUCH ‼️🙏🏼❤️
Thank YOU for sharing your story and touching review and we're honored to be a part of your care and healing process. Thank you for your incredibly kind words and we look forward to seeing you again, Craig!
Rick Green2025.09.24
I tried to make an appointment online. They sent me an email and asked if 11:00am on September 24 works for me. i replied yes. As i never received a confirm message, i called back on Sept 23, but was put to voice mail. Then i called September 24 Morning. This time the assistant told me they don't have my information. What a waste of time!!!
We’re very sorry to hear about your experience and the frustration with scheduling. We understand how disappointing it must have been to feel your time wasn’t valued.
It looks like we never received your reply to our last email confirming the appointment, which is why your information wasn’t in our system when you called. We’ll be reviewing our communication process to make sure situations like this don’t happen again and that patients feel supported every step of the way.
We truly appreciate your feedback—it helps us improve. If you’d be open to giving us another chance, please call our office directly and we’ll make sure your appointment is scheduled smoothly.
A Baker2025.09.16
I have been coming here for psychiatry, therapy, and TMS treatment, and my experience has been excellent. From the very beginning I felt like I was in good hands. The first psychiatrist I saw was one of the best mental health professionals I have ever encountered, and even after he completed his residency and moved on, I have continued to feel very well supported by Dr. Cho and the rest of the team. The providers are compassionate, professional, and genuinely take the time to listen and understand. The clinic itself is clean, comfortable, and well organized. Scheduling has been smooth, and they have gone out of their way to coordinate back-to-back appointments when I have multiple visits. Anytime I have had a billing question, the staff has been proactive and communicative, and the TMS coordinator was especially helpful in working with my insurance to get treatment approved. Having psychiatry, therapy, and TMS all in one place has made my care feel seamless and much less overwhelming.
We're glad to hear you have had a positive experience at our clinic!
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Linda Stalters2025.09.04
Dr. Raymond Cho and his entire staff have been very compassionate, professional, open honest and positive. The office provides a soothing professional milieu. I have recommended this wonderful clinic to my friends and family.
We are grateful you placed your trust in our clinic. Thank you for your positive review!
Emilie Russell2025.08.21
Everyone at this office is sharp, friendly, efficient, and proactive. My most recent provider Ajoke Kazeem is truly gifted. Not only is she an empathetic and thoughtful listener, she is also a strategic advocate. She uses all of her knowledge to when caring for patients, so you will get a very informed perspective. She built trust with me immediately and helped guide some of my decisions on how to advocate for my needs at work. She is also wise, kind, and funny. I’ll miss working with her. Dr. Cho made a great decision in hiring Ajoke!
We are thrilled AJ was able to provide you an excellent level of care and support! Thank you for your kind words, Emilie!
Patricia McCullagh2025.08.15
After many failed attempts to treat my depression with anti-depressants, I began to search for alternative treatments. This led me to discover Houston Mind and Brain. My experience at Dr. Cho's practice has been wonderful. Every person on their staff has been amazing, starting with Dr. Cho himself. It's clear they really care about their patients, taking time to explain treatments, ensuring I was comfortable with the process etc. For TMS, Giselle has been phenomenal - she's so supportive and engaging, always making me feel comfortable. Chanda has also been wonderful - very caring, making sure I understand the insurance process and cost structure.
For Spravato, both Daniela & Chris have been wonderful, taking great care of me during my treatments.
Scheduling both treatments on the same day can be challenging - they have been super flexible to fit my schedule, always open to making changes without any hassle. Jada at the front desk is so lovely, always with a greeting arriving and leaving.
TMS & Spravato treatments have worked very well for me; I feel better now than in many years. If you are struggling with depression and have found traditional drugs haven't helped, I highly recommend checking out TMS & Spravato, especially at Dr. Cho's practice - you will be so well taken care of.
We truly appreciate you taking the time to share your wonderful experience with our clinic. We are honored to be a part of your journey and look forward to seeing you again, Patricia!
Houston Mind and Brain as been wonderful! I've learned a lot and Nurse Kazeem is excellent. She has helped me in so many ways and I appreciate her professionalism and expertise. The staff is very kind and always here to help. I can't speak highly enough about Houston Mind and Brain. I highly recommend them.
Your recommendation means the world to us! Thank you, Fana!
A C2025.08.07
I never write reviews. This is ME, willing to share my psychiatric treatment and overall experience working closely and carefully monitored and cared for by nurse practitioner, AJ.
I have been a patient of Houston Mind and Brain since 2023 and during this time I have always been treated with the upmost care and respect from the practice as a whole.
AJ became my Nurse Practitioner in February of 2025. Since then, we have slowly climbed our way out from rock bottom's basement where she found me back to the top to begin (again.)
I was experiencing a manic depressive episode upon meeting AJ for the first time and she was extremely patient, keen and knowledgeable on steering me back to a well balanced sense of normalcy, as she carefully monitored my prescription medications with in-person office visits monthly to ensure my wellbeing was a priority, as I achieved optimal benefits safely on the current regimen prescribed.
It was a bit of trial and error to find the right combination of an atypical and an antidepressant mood stabilizer, but we have managed to treat my ongoing symptoms and keep my depression and anxiety controlled and at bay.
I would recommend AJ at Houston Mind and Brain to help anyone struggling with the complexity of depression and mental disorders.
She has your best interest at heart and will listen attentively to address your concerns, needs and questions.
The staff even stepped in during hard times to ensure the brand name prescription drug was affordable after enrolling in the patient assistance drug program to cover out of pocket expenses.
At Houston Mind and Brain, you will be introduced to alternative treatments and services available, such as hypnosis or Cognitive Behavioral Therapy.
There are 2 licensed therapists conveniently affiliated with the entire practice, Rita and Raymond, whom both specialize in psychotherapy sessions.
Chanda has a comforting, welcoming presence that I can rely on. She's caring and curious and responsive. Very helpful with my questions and often has additional support and resources for me to consider, which I love!
I cannot say enough good things about my experience with this psychiatry office. I’ve received both TMS and Spravato treatments here, and the entire team—Giselle, AJ, Daniella, Chanda, and Dr. Cho—has been absolutely incredible every step of the way. From day one, I felt supported not just clinically, but personally. They took the time to walk me through each part of the treatment process, worked closely with my insurance to minimize stress, and were always responsive and transparent when it came to billing.
One of the things I’ve appreciated most is their flexibility. I was able to do talk therapy during my Spravato sessions, which made the overall experience even more meaningful and effective. Every staff member goes above and beyond to make you feel seen, heard, and cared for. They genuinely take an interest in your well-being, and that has made all the difference for me.
We’re glad you felt supported. Your trust in our care means everything to us!
Lindsey Lott2025.05.10
My experience with Houston Mind & Brain has been transformative. I cannot say enough positive things about Dr. Cho and his staff. I have had an extremely positive experience.
Dr. Cho is brilliant and I was confident of that following the first time I had a conversation with him. He knows the research often off the top of his head and has always been able to answer questions on how a medication works and what the most evidence based treatment option is. I also work with AJ and she is just as wonderful!
Dr. Cho's staff is incredible. Kristen will go out of her way to not only advocate for her patients with insurance but help her patients understand their options in terms of payment. She is also very knowledgeable about the medications offered and able to translate everything into lay terms proficiently. Cassie is a tech and is amazing and accommodating. Deidra is so gifted at making patients feel at home. Thalia is so organized and kind to every individual that walks through the door.
Raymond is my therapist and he is phenomenal. I have grown more mentally and emotionally in the past year I've been seeing him than I did with any other counseling experience combined. I truly could not more highly recommend Raymond as a therapist, he will challenge you in a way that is motivating and without judgement.
On behalf of the entire team at Houston Mind and Brain, thank you so much for your glowing review! We are so grateful we were able to help you develop such positive changes in your mood and quality of life.
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