Hot Spot Stoves Reviews

Tara Wall 2026.01.18

     

Wow, what can I say! I cannot praise Hot Spot Stoves enough. Definitely recommended, a lovely family run company that put their customers first, they go out of their way to please. From the first step in deciding what you want to the finished job. Graham and Paul are good to have around, very friendly, polite and accommodating. They know their job inside out and answer any question asked. The finished product is amazing 👏 I couldn't ask for more its more than I hoped it to be. Thank you to all.

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Reply from Hot Spot Stoves 2026.01.18

Hi Tara, thank you so much for taking the time to leave such a wonderful review. Your kind words really do mean a great deal to us and make all the hard work worthwhile.

We’re delighted to hear you were happy with the whole process, from the initial decision right through to the finished installation. Graham and Paul will be thrilled to know how much you appreciated their work, friendliness and knowledge – they take great pride in what they do.

Knowing the final result exceeded your expectations is exactly what we aim for, and we’re so pleased you love the finished product. Thank you again for your recommendation and support from all of us at Hot Spot Stoves. 🫶

Annalise Walton 2026.01.08

     

We had such a great experience with this log burning stove company! From start to finish, the team was professional, knowledgeable, and incredibly helpful. They walked us through all our options, answered every question, and made sure we chose the perfect stove for our home. The installation was smooth, clean, and on time — and now our home feels warmer and cozier than ever. We couldn’t be happier and would absolutely recommend them to anyone looking to add a beautiful, efficient log burning stove to their home.

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Reply from Hot Spot Stoves 2026.01.18

Hi Annalise, thank you so much for sharing such a lovely review. We’re really pleased to hear that you had a great experience from start to finish and that the whole process felt clear, helpful and professional.

It’s great to know the guidance helped you choose the perfect stove for your home and that the installation went smoothly and on time. Hearing that your home now feels warmer and cosier is exactly what we love to hear.

Thank you for your recommendation, it truly means a lot to the whole team at Hot Spot Stoves. 🔥

Bob Makins 2025.12.19

     

Brilliant, couldn't have asked for a better company. The installation was fine, and the lads were first rate. I would recommend this company.

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Reply from Hot Spot Stoves 2025.12.30

Thank you so much for those kind words & the business.
Happy new year

Claudia Marshland 2025.11.28

recommends

Superb service! Friendly , honest and professional, they offered advice and support when we needed. Highly recommended!

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Claudia M 2025.11.28

     

Fantastic service, honest and professional. They went beyond to help me. Offered advice and genuinely cared. I highly recommend them.

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Reply from Hot Spot Stoves 2025.12.30

Thank you, pleased we could help

andria devlin 2025.11.19

     

We got scammed off a man called PETER MORSON on market place we paid a deposit of £2100 cash.Graham the owner of hot Spot Stoves stepped in to put in my log burner without any even thinking about it the job from start to finish was not problem, he organized everthing from tiling fitting the stoves to putting on the new pot and plastering and sorting electric for lights. I would highly recommend this company to anyone who is wanting a burner installed,Graham goes over beyond to do a fantastic job 100%. Thankyou for stepping in and putting our minds at ease with the full installation.

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Reply from Hot Spot Stoves 2025.11.19

Mrs Devlin it was our pleasure, I'm delighted you are happy with what we done, I'm so pleased we turn a bad experiance into a happier one, hope you have a wonderful Christmas in front of your fire.
Thanks
Hotspot Stoves

Christina Smith 2025.11.05

     

Amazing highly recommended. Jumped in when we were let down by another company so glad we went with them. The standard of work and finish is fantastic. The stove and workmanship was spot on.

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Reply from Hot Spot Stoves 2025.11.05

Thank you, Christina! We are so pleased we were able to step up and deliver for you when you needed us most. It's rewarding to hear that you are so happy with the end result and that the workmanship was spot on. Providing a fantastic standard of work and finish is always our goal. We appreciate you choosing Hot Spot Stoves and highly recommending us! - Carl

Allison Dennis 2025.10.21

     

Always wanted a log burner in the house but with no chimney it was put off over the years, well no more. The amazing Graham and Kieran from Hot Spot Stoves have delivered and fitted our new stove in two days and I cant rate them enough. Arrived on time, expertise and knowledge reassured me, supplied a fabulous stove and trimmings, tiled the back all done with care and attention to detail and respect for my house. No need now to use the central heating so the downstairs radiators have all gone, to start with its small fire to burn off the pils and newness and its boiling already, when there's a full fire it will be toasty warm when the cold hits. This is the guys you need to ask when wanting a log burner fitted. Top class

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Reply from Hot Spot Stoves 2025.10.21

Absolutely thrilled to read your review – thank you so much for taking the time to share your experience! It means a lot to hear how happy you are with your new stove and the work Graham and Kieran did. They're true professionals and take real pride in their craftsmanship, so knowing that came across in your installation is fantastic.

We're especially glad to hear it's already keeping your home warm and cosy — and just in time for the colder months! Enjoy every moment of your new setup, and thanks again for the kind words and recommendation. If you ever need anything in the future, don’t hesitate to get in touch. 🔥 - Carl

Kevin Atchison 2025.10.07

     

Great service by Graham and Kieron. I didn’t really know much about Stoves when I went to visit Graham at his workshop. He sold me the idea of getting one, and I left his workshop knowing that if I was going to get one, it was definitely going to be Graham who was fitting it for me. He was very genuine and honest man, and his passion for fires and doing a great job shone through. We went back for a second visit and decided we’d go ahead and Graham helped us through getting everything we wanted. Graham done everything he said, at the time he said, I had no doubt he would. Definitely recommend.

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Reply from Hot Spot Stoves 2025.10.08

Hi Kevin,

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Graham and Kieron made such a great impression and helped guide you through the process with honesty and enthusiasm. It's always our goal to make sure our customers feel confident and well looked after, so it's fantastic to know you felt exactly that. Enjoy your new stove – there’s nothing quite like the warmth it brings to a home!

Thanks again for the recommendation – it really means a lot.

– The Hot Spot Stoves Team 🔥

KEVIN NORTHORPE 2025.09.26

     

fantastic job done by graham and his team,from the initial phone call to completion.every aspect of the job was taken care of,nothing was the bother to these lads.a very professional outfit with the personal touch.

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Reply from Hot Spot Stoves 2025.10.04

Hi Kevin,

Thank you so much for your kind words! We're thrilled to hear you were happy with the service from start to finish. Graham and the team always aim to provide a professional yet personal experience, so it means a lot to hear that came across. If you ever need anything in the future, don’t hesitate to get in touch.

All the best,
The Hot Spot Stoves Team 🔥

Gavin Raitt 2025.06.12

     

Graham was great from start to finish fitted and supplied nothing a bother intalled chimney pot aswell a great find highly recommend

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Reply from Hot Spot Stoves 2025.06.13

Thank you so much for your kind words, if you need anything else we would be happy to help.

Bernadette Leckenby 2025.04.19

     

Thank you to the wonderful Hot Spot Stoves team. From the initial contact to the end result, I am so pleased with everything! They have provided an excellent service, advice and done a great job. Would definitely recommend.

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Reply from Hot Spot Stoves 2025.10.04

Thank you so much for your lovely review! 😊

We’re absolutely delighted to hear how pleased you are with everything from start to finish. Your kind words about our service, advice and workmanship truly mean a lot to us – it was a pleasure working with you! 🔥

Should you ever need any servicing or help with your fire in the future, please don’t hesitate to get in touch – we’re always here to help. 🛠️

Thanks again for choosing Hot Spot Stoves and for recommending us!

Warm regards,
- Carl

Kenneth Hewitt 2025.02.05

     

As a newbe to log burners they explain everything in simple terms which is great. They also give advise on the wood and coal to burn including excellent fire surrounds. Would use them again.

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Reply from Hot Spot Stoves 2025.02.05

Hi Kenneth,

Thank you for your great review! We’re so pleased to hear that you found our explanations helpful and easy to understand. It’s fantastic that our advice on wood, coal, and fire surrounds made a difference for you. We really appreciate your support and would love to help you again in the future! - Carl

Steph Flood 2025.01.28

     

Fab from start to finish we love our new stove and the service was great we would definitely recommend!!!!

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Reply from Hot Spot Stoves 2025.01.28

Hi Steph,

Thank you so much for your lovely review! We’re thrilled to hear that you love your new stove and had a great experience with our service. It means the world to us that you’d recommend us! If you need anything in the future, we’re always here to help.🙂 - Carl

karin bolden 2024.12.19

     

Thank you to the lads from Hot Spot Stoves, the company came recommended to me and the did not disappoint. They were friendly, professional and gave fantastic advice, and cleaned as they went 😊, would not hesitate to recommend to others and will arrange in the new year for them to return and tile behind the stove, very happy do thank you 😊

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Reply from Hot Spot Stoves 2024.12.19

Hi Karin,

Thank you so much for your lovely review! We’re delighted to hear that you had a great experience with the team. It’s fantastic to know they were friendly, professional, and helpful, and that their advice and cleanliness made a positive impression.

We truly appreciate your recommendation and look forward to assisting you again in the new year. If you need anything in the meantime, please don’t hesitate to reach out.

Thank you once again for your kind words! 😊

Best regards,
Carl B

Yvonne Hall 2024.10.14

     

Excellent job from this company local family firm would recommend to everyone 👍

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Reply from Hot Spot Stoves 2024.12.19

Hi Yvonne,

Thank you for your fantastic review! We’re so pleased to hear you were happy with our work and appreciate your kind recommendation. Being a local family business, feedback like yours means the world to us.

If you ever need anything in the future, we’re here to help!

Best regards,
Carl B

Lisa 2024.10.10

     

Excellent service, stove replaced, chamber tiled, cowl replaced after Storm, quick and Easy from start to finish and no mess

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Reply from Hot Spot Stoves 2024.10.10

Hi Lisa,

Thank you so much for your fantastic review! We’re thrilled to hear that you were happy with the service, from replacing your stove to tiling the chamber and even taking care of the cowl after the storm. Our team always aims to make the process as quick and easy as possible, so we’re glad we could deliver that for you—especially with no mess!

If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Hot Spot Stoves!

Best regards,
Carl
The Hot Spot Stoves Team

Chris Lawson 2024.10.09

     

Really impressed with Hot Spot Stoves, the company came recommended to me and the service didn’t disappoint! The personal yet professional service from start to finish has made the experience a breeze. I would certainly use them again and would highly recommend their work

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Reply from Hot Spot Stoves 2024.10.09

Hi Chris,

Thank you for sharing your feedback. We’re delighted that you were impressed with the service and that we were able to meet your expectations. It means a lot to us that you would recommend Hot Spot Stoves.

Best regards,
Carl
The Hot Spot Stoves Team

Gary Allen 2024.02.24

     

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Reply from Hot Spot Stoves 2024.07.07

Thank you for the 5 ⭐️ review Gary!

Victoria Hopper 2022.11.23

     

was a family run business but now has been taken over Apparently by a younger family member who came out gave a price as well as a date to start the job then didn't hear from him again, doesn't answer phone calls or messages and is Apparently noted for this when speaking to people who know them. Also reviews that are on arent recent.... Do not recommend.

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Reply from Hot Spot Stoves 2024.07.07

Hey Victoria,

I’m sorry you’ve had a negative experience whilst the business was taken over for a short period of time.

We have now regained control and are the same family that all of our customers recommend.

I hope we get the chance to assist you in the future with a new fire or a service.

Thank you for taking the time to leave us a review.