Verified Company
Verified
Great place to stay
☺ Fabulous old heritage property, great staff and facilities. Lovely breakfast
☹ All good
Reply from Hotel Etico at Mount Victoria Manor
Dear Julian,
Thank you for your wonderful feedback! We’re so pleased you enjoyed your stay and appreciated the charm of our heritage property. It’s great to hear that our team and facilities made your experience memorable, and that you loved the breakfast too! We look forward to welcoming you back for another visit soon.
Best regards,
Lexie - Front Desk
Thank you for your wonderful feedback! We’re so pleased you enjoyed your stay and appreciated the charm of our heritage property. It’s great to hear that our team and facilities made your experience memorable, and that you loved the breakfast too! We look forward to welcoming you back for another visit soon.
Best regards,
Lexie - Front Desk
I had a wonderful evening enjoying dinner and chatting to staff. Great to catch up with history and local dining sometimes. I learnt a great deal about the initiative that is operating at this time. Wishing you well!! :)
Reply from Hotel Etico at Mount Victoria Manor
2025.12.12
Dear Kaylee,
Thank you so much for your kind words! We’re thrilled to hear you enjoyed your evening and had the chance to connect with our team. It’s always wonderful when guests take an interest in the history and the initiatives we’re passionate about. Your support and well wishes mean a lot to us, and we look forward to welcoming you back again soon!
Best regards,
Lexie - Front Desk
Thank you so much for your kind words! We’re thrilled to hear you enjoyed your evening and had the chance to connect with our team. It’s always wonderful when guests take an interest in the history and the initiatives we’re passionate about. Your support and well wishes mean a lot to us, and we look forward to welcoming you back again soon!
Best regards,
Lexie - Front Desk
Verified
非常满意和放松的一天，酒店历史悠久比我老公都大一百多岁！哈哈哈
☺ 环境非常安静，特别适合周末或者短途放松
☹ 洗手间的热水可能不太够，用到一半就冷了
Reply from Hotel Etico at Mount Victoria Manor
Dear Chen,
Thank you for sharing your experience! We’re delighted to hear you had a satisfying and relaxing day and enjoyed the peaceful environment—it’s exactly what we aim to provide for weekend getaways. Your comment about the hotel’s history made us smile; it truly is a special place!
We appreciate your feedback regarding the hot water and will make sure our team looks into this to improve the experience for future stays. We hope to welcome you back soon for another relaxing visit!
Best regards,
Lexie - Front Desk
Thank you for sharing your experience! We’re delighted to hear you had a satisfying and relaxing day and enjoyed the peaceful environment—it’s exactly what we aim to provide for weekend getaways. Your comment about the hotel’s history made us smile; it truly is a special place!
We appreciate your feedback regarding the hot water and will make sure our team looks into this to improve the experience for future stays. We hope to welcome you back soon for another relaxing visit!
Best regards,
Lexie - Front Desk
Restaurant was excellent. Accomodation was great, very tidy with modern refurbished rooms inside a beautiful old manor.
Reply from Hotel Etico at Mount Victoria Manor
2025.11.17
Dear J M,
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed both the dining experience and the accommodation. Our team takes great pride in maintaining modern, refurbished rooms within the charm of our historic manor, and it’s fantastic to know this made your stay special. We look forward to welcoming you back for another memorable visit!
Best regards,
Lexie - Front Desk
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed both the dining experience and the accommodation. Our team takes great pride in maintaining modern, refurbished rooms within the charm of our historic manor, and it’s fantastic to know this made your stay special. We look forward to welcoming you back for another memorable visit!
Best regards,
Lexie - Front Desk
Thank you so much for such a fantastic dinner.
Our friends enjoyed the night so much. We have been regulars and never disappointed with the service and meals.
Well done team Etico. Thank you for looking after us so much.
We will be back.
.
Reply from Hotel Etico at Mount Victoria Manor
2025.11.17
Dear Anne,
Thank you so much for your kind words! We’re thrilled to hear you and your friends had such a fantastic evening. It means the world to us that you’ve been regular guests and continue to enjoy the service and meals, we truly appreciate your ongoing support. The team at Hotel Etico loves looking after our guests, and feedback like yours keeps us inspired. We can’t wait to welcome you back for another wonderful experience!
Best regards,
Lexie - Front Desk
Thank you so much for your kind words! We’re thrilled to hear you and your friends had such a fantastic evening. It means the world to us that you’ve been regular guests and continue to enjoy the service and meals, we truly appreciate your ongoing support. The team at Hotel Etico loves looking after our guests, and feedback like yours keeps us inspired. We can’t wait to welcome you back for another wonderful experience!
Best regards,
Lexie - Front Desk
Lovely evening and dining experience spent at Hotel Etico. So proud that this social enterprise supporting the education and life-learning of people with disabilities is in my home village. A wonderful model with ongoing mentoring and respect as core values.
Music from Balkan Boogie an added bonus on this night.
Reply from Hotel Etico at Mount Victoria Manor
2025.11.16
Dear Jo,
Thank you for your beautiful review! We’re so proud to be part of a community that values inclusion and lifelong learning. At Hotel Etico, respect and mentoring are at the heart of everything we do, and it’s wonderful to know that this shines through in your experience. We’re also glad you loved the Balkan Boogie performance, it’s always a joy to add a little extra magic to the night! We look forward to welcoming you back soon for another memorable experience.
Best regards,
Lexie - Front Desk
Thank you for your beautiful review! We’re so proud to be part of a community that values inclusion and lifelong learning. At Hotel Etico, respect and mentoring are at the heart of everything we do, and it’s wonderful to know that this shines through in your experience. We’re also glad you loved the Balkan Boogie performance, it’s always a joy to add a little extra magic to the night! We look forward to welcoming you back soon for another memorable experience.
Best regards,
Lexie - Front Desk
Verified
Exceptional
☺ Everything, lovely historic hotel, food yummy and staff great
Reply from Hotel Etico at Mount Victoria Manor
Dear Edel,
Thank you for the amazing review! We’re so happy to hear you loved everything—from the charm of our historic hotel to the delicious food and our wonderful team. Your kind words mean so much to us, and we’re thrilled your experience was so positive. We look forward to welcoming you back soon for another memorable visit!
Best regards,
Lexie - Front Desk
Thank you for the amazing review! We’re so happy to hear you loved everything—from the charm of our historic hotel to the delicious food and our wonderful team. Your kind words mean so much to us, and we’re thrilled your experience was so positive. We look forward to welcoming you back soon for another memorable visit!
Best regards,
Lexie - Front Desk
In a residential area no view. Comfortable beds but bit overpriced considering the broken blinds in the bathroom. I would have expected a higher standard for the price of the room.
Reply from Hotel Etico at Mount Victoria Manor
2025.11.09
Dear Maureen,
Thank you for taking the time to share your feedback. We're glad to hear you found the beds comfortable, it's important to us that our guests get a good night's rest.
We’re sorry to learn that your experience didn’t meet expectations, particularly regarding the broken blinds and the room’s value. We understand how these details can impact your stay, and we sincerely apologize for the inconvenience. Your comments have been shared with our team to ensure this issue is addressed promptly.
While our location in a residential area offers a quiet and peaceful environment, we understand that views can be an important part of the experience, and we appreciate your perspective.
We’re committed to providing a high standard of comfort and service, and your feedback helps us improve. We hope to have the opportunity to welcome you back and provide a stay that better reflects the value you expect.
Best regards,
Lexie - Front Desk
Thank you for taking the time to share your feedback. We're glad to hear you found the beds comfortable, it's important to us that our guests get a good night's rest.
We’re sorry to learn that your experience didn’t meet expectations, particularly regarding the broken blinds and the room’s value. We understand how these details can impact your stay, and we sincerely apologize for the inconvenience. Your comments have been shared with our team to ensure this issue is addressed promptly.
While our location in a residential area offers a quiet and peaceful environment, we understand that views can be an important part of the experience, and we appreciate your perspective.
We’re committed to providing a high standard of comfort and service, and your feedback helps us improve. We hope to have the opportunity to welcome you back and provide a stay that better reflects the value you expect.
Best regards,
Lexie - Front Desk
A charming C19th Manor house that is now run as a hotel with a social purpose. Located close to major hiking trails and Katoomba. I highly recommend.
Reply from Hotel Etico at Mount Victoria Manor
2025.10.29
Dear Andrew,
Thank you so much for your generous recommendation and for highlighting so many aspects of your stay! We're thrilled you enjoyed the charm and character of the manor, as well as its convenient location near hiking trails and Katoomba. It's wonderful to hear that the rooms, service, and food all met your expectations and we're especially glad you appreciated the social purpose behind what we do. We hope to welcome you back again soon for another memorable visit to the Blue Mountains!
Best regards,
Lexie - Front Desk
Thank you so much for your generous recommendation and for highlighting so many aspects of your stay! We're thrilled you enjoyed the charm and character of the manor, as well as its convenient location near hiking trails and Katoomba. It's wonderful to hear that the rooms, service, and food all met your expectations and we're especially glad you appreciated the social purpose behind what we do. We hope to welcome you back again soon for another memorable visit to the Blue Mountains!
Best regards,
Lexie - Front Desk
Its very good .... - You'd be a strange cat to complain about any thing when you know its training centre for people with challenges to become independent . Good value , great service , gives guests a direct opportunity to give back more than they receive . Highly recommend as a stay in the Blue Mountains. Ooh the restaurant was very good , the duck was yummy !
Reply from Hotel Etico at Mount Victoria Manor
2025.10.20
Dear Greg,
Thank you for your wonderful feedback! We're so glad you enjoyed your stay and appreciated the heart of what we do, supporting people with disabilities on their journey to independence. It means a lot to hear that guests like you value the experience, the service, and the opportunity to give back. We're thrilled you enjoyed the restaurant too especially the duck meal. We hope to welcome you again soon to the Blue Mountains.
Best regards,
Lexie - Front Desk
Thank you for your wonderful feedback! We're so glad you enjoyed your stay and appreciated the heart of what we do, supporting people with disabilities on their journey to independence. It means a lot to hear that guests like you value the experience, the service, and the opportunity to give back. We're thrilled you enjoyed the restaurant too especially the duck meal. We hope to welcome you again soon to the Blue Mountains.
Best regards,
Lexie - Front Desk