Horlogerie du Passage Reviews

Confiance Simple, et de confiance

Excellent experience at Horlorgerie du Passage My dad's silver Longines pocket watch--nearly 100 years old--hasn't ticked or had its time set in decades. But thanks to the watch repair experts at Horlogerie du Passage--especially Matthieu Lopez--it does. I read about them in an article in the NYTimes by Vivian Morelli (Oct. 2022), which I kept, hoping that one day my husband and I would make it to Paris from St. Remy de Provence where we live. That time came the end of January. Matthieu and Millah Gilbert were deep in work when we arrived, but they immediately welcomed us and delved into the history and condition of the watch. Matthieu very kindly explained the challenges of fixing it, revealing his sensitivity about the sentimentality of the cherished item. Less than a week later, Matthieu informed me of the happy news--the watch was returned to life, making my memory of my dad and my connection to him, even more vivid. Mille fois merci to the wonderful Horlorgerie du Passage. PS Since we'd already left Paris by the time the watch was repaired and mailing it was too risky, a friend from Provence who studies in Paris picked it up and brought it safely to me.

Date of experience: 27 January, 2024