Been coming here for a year with my wife. Extremely transparent with my teeth; x rays, descriptions of what she’ll be doing (had a few cavities & cleanings). Review of before and after pictures. Extremely friendly staff from hygienists to front desk. Thorough and knowledgable with insurance as well.
Dr. Adachi and his team are caring, thorough, kind, and brilliant. I changed dental insurance so I could continue coming here and recommend them to everyone seeking excellent care, especially for anyone wary of tooth-related medical care, as they are gentle and have excellent bedside manner. Everyone from the longtime admin to the technicians and dentists is communicative, organized, and so helpful with scheduling and reminders. I look forward to every visit, and our whole extended family is grateful to Kakaʻako Smiles.
I have never loved going to the dentist more! They are so welcoming and knowledgeable. Usually going to the dentist is intimidating and a bit shameful but everyone in this office is such a pleasure to work with. I came from a previous dentist who wanted to do way more work than necessary but Dr.Dana was very knowledgeable on what should be done immediately and what we can monitor.
Dr Dana Adachi and everyone there from the administrative staff to the hygienists, assistants, and of course Dr Adachi are second to none. They make a trip to the dentist as pleasant as can be. They have the latest technology and my teeth have never been healthier. If you’re looking to improve your dental care, don’t hesitate to see them.
Kakaako Smiles Dentist exceeded my expectations in every way. From the moment I walked in, the warm and friendly staff made me feel at ease. The office is impeccably clean and modern, creating a comfortable atmosphere. Dr. Dana is not only highly skilled but also compassionate, taking the time to explain procedures thoroughly. The attention to detail in my treatment plan was impressive, and I felt genuinely cared for throughout my visit. I left with a brighter smile and a newfound appreciation for top-notch dental care. Kakaako Smiles Dentist is undoubtedly a gem in the dental industry.
Reply from Kaka‘ako Smiles
2023.12.12
Jay, thank you for your kind words and for sharing your experience with us! We hope to be your dental home for many years to come and to continue to provide you with the very best care.
This is the best dentist you'll ever go to.
After about 15 years of not seeing a dentist I was very worried about what going back would be like but the experience has been so wonderful. A cleaning which we originally thought would take a few months in totality got done in 3 weeks thanks to the help of the wonderful ladies at the front desk.
Dr. Dana Adachi and all of the hygienists there were extremely helpful and were so kind, patient and supportive with me. I genuinely don't see myself going to another dentist ever again.
It's very rare I do a survey but I absolutely had to for this dentist's office, I would highly recommend to anyone for any reason you see fit to go to the dentist.
Thank you to everyone there and I am looking forward to my next visit in my journey to have healthier teeth!
Reply from Kaka‘ako Smiles
2023.12.12
Sean, we are so happy that you found our office and decided to trust our team for your dental needs. Thank you for sharing your experience with us!
Front desk is efficient. I never have to wait more than 5mins. Doctors promote an environment where i can ask questions and i do not feel intimidated. They are patient with my questions and i appreciate that a lot. Also, i have had sensitivity issues for a long time. I moved nearby earlier this year and decided to start going to Kakaako smiles. they did some fillings to address my sensitivity. I guess i havent even noticed it has gone away because when I went back yesterday for my 6 mo. Cleaning, i braced for the pain that my sensitive teeth always bears from the cold cleaning water, but wow zero pain!! It is almost so weird that i dont feel any pain and sensitivity anymore because i have had it for so long i just know that my body automatically braces for that pain. Overall, i am impressed with the doctors, hygienists, and staff!!
Reply from Kaka‘ako Smiles
2023.12.12
Jizella, thank you for your thoughtful review of our office! We are glad that we were able to address the sensitivity that you were feeling for so long. Our goal is to make each appointment as pleasant and comfortable as possible, and we are happy that you experienced that at your last visit!
I paid for an expensive bite guard with Dr. Adachi and wore it faithfully every day for about a year. It’s meant to prevent wear and tear on teeth from grinding. But during that time I lost two molars on the bottom, in the back where the jaw hinges.
Clearly, the bite guard did not do its job, but it also made the problem much worse. I won’t bore y’all with the horror story of expensive specialists, a root canal, an abscess, and a crown that kept breaking off while eating, (all for nothing as it ended in extraction anyhow). But I will say I used to wake up with new pain at the back of my jaw after wearing the guard at night. And I could feel the pressure there while clenching my teeth with the guard in.
Though it didn’t appear to be rubbing at the dentist office, while making adjustments on the guard, clearly it was.
I understand businesses having to be careful about what they apologize for and avoiding liability. But at the very very least, they could have refunded me for the bite guard as it did not do its job, and I would never ever wear it again.
Instead I got apologies for the tough luck, and an offer to adjust the bite guard, which somehow falls short of being helpful.
Reply from Kaka‘ako Smiles
2023.08.23
Emily, please call our office to discuss. As for your comment regarding losing two teeth, seeing various specialists, needing root canal therapy, a crown, and an extraction, please address your concerns with the office(s) that recommended and/or provided the treatment listed above.
We look forward to hearing from you.
We look forward to hearing from you.
I have been going for 2 years now and Dr. Gerald Adachi is the only person I trust. I always have a seamless experience. Any dental work I have had done is always explained to me in an easy to understand manner.
Reply from Kaka‘ako Smiles
2023.08.23
Sarah, thank you for trusting our office with your dental care!
Dr. Adachi and Kaka'ako smiles are honestly the best dentist and dental office I have ever had the pleasure of working with. The administrators Lea and Jan are always welcoming and incredibly helpful with scheduling. They always make sure I have what I need and check in with how things are going. Every hygienist I have worked with is caring, skilled, and professional. Last and of course not least, Dr. Adachi truly is a credit to the medical and dental community of Hawaii. He always quickly yet carefully can identify what dental care is needed and provides a calming, reassuring presence in the office. His skill and experience is evident in everything he does from routine checks to delicate procedures. I highly recommend Dr. Adachi and Kaka'ako smiles to anyone looking for a dentist in Honolulu.
Reply from Kaka‘ako Smiles
2023.08.04
Thank you so much for your thoughtful and kind words, Sam! We are so happy that you found our office and decided to trust us with your dental care. We, too, believe that we have an awesome team and love that you feel taken care of each time you walk into our office. Thank you again, Sam!
Dr. Adachi is so skilled and kind. Jan and the rest of the staff are wonderful. We are grateful to have found them years ago. We feel so well taken care of by them.
Reply from Kaka‘ako Smiles
2023.08.04
Heather, thank you for trusting us with your family's dental care all these years! It is always a joy to see you in our office.