Hometown Septic Solutions, LLC Reviews

Beth Gerst 2026.09.06

     

If I could give 10 stars for Eric and his crew Sam and Mark I would! Great communication throughout the entire job. Super efficient and a pleasure to work with. Great price (yes, I got alot of estimates before choosing Eric and his crew) and just great all around service. If you need any type of septic work done.. this is the company and these are your guys! I can't say enough how Great our experience has been with them.

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Reply from Hometown Septic Solutions, LLC 2026.09.08

Thank you so much for your kind words, Beth! It was a pleasure working with you, and I’m thrilled to hear that we provided you with such a great experience. We truly appreciate your feedback and your recommendation!
-Eric Gilbert

SHANE THURSTON 2026.09.04

     

Highly recommend this company. Eric was very informative and quick to respond. Sam and Mark did great work and didn't leave me a mess to clean up. Tank clean out, install two riser and filter.

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Reply from Hometown Septic Solutions, LLC 2026.09.08

Thank you for taking the time to write this review, Shane! We are so glad to hear that Our team provided you with quick, professional service. We strive to leave every job site clean and taken care of, so it’s great to know you were happy with the results. We appreciate your recommendation!
-Eric Gilbert

L H 2026.09.02

     

I've used Hometown before. The team is competent, polite, good communication and a fair price. This time, they fixed a simple leak for much less than a national firm quoted. Eric always gets it done right.

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Reply from Hometown Septic Solutions, LLC 2025.09.16

Thank you for your wonderful feedback! We're thrilled that we were able to provide you with an accurate diagnosis and save you money while delivering quality service. We appreciate your recommendation and look forward to assisting you again in the future. Your satisfaction is our top priority!
-Eric Gilbert

Jeffery Lattray 2026.09.02

     

They come out quickly and did a great job. The 2 technicians they sent were knowledgeable, friendly, polite, and did a great job.

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Reply from Hometown Septic Solutions, LLC 2026.09.02

Thank you for the review, Jeffery! We are so glad to hear that our technicians provided knowledgeable and friendly service. We strive to provide quick, high-quality work at a fair price, and we truly appreciate your business.
-Eric Gilbert

Tyler Haynes 2026.08.31

     

Really great group/team of people came out on same-day notice after coming from a really hard job and having to go to one after had my septic Located pumped and filled back in within two hours really amazing work and customer service will be using again

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Reply from Hometown Septic Solutions, LLC 2026.09.02

Tyler, thank you so much for the 5-star review! We are glad we could make it out to help you on such short notice, even after a long day. We truly appreciate your business and the kind words about our team. If you need anything else in the future, don't hesitate to give us a call!
-Eric Gilbert

Andrew Magee 2026.08.31

     

These guys are top notch in terms of service and reliability, and they are always happy to educate on what is needed and how to go about it.

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Reply from Hometown Septic Solutions, LLC 2026.09.02

Andrew, thank you so much for your kind words and for choosing Hometown Septic Solutions! We truly appreciate your feedback and are glad to hear that you found our services reliable and helpful. Providing our customers with the information they need to understand their septic systems is very important to us. We look forward to serving you again in the future!
-Eric Gilbert

James 2026.08.26

     

On time and experienced. Did a nice job and cleaned up area.

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Thank you so much for taking the time to share your experience, James! We truly appreciate your business and are glad to hear you were happy with our work. We look forward to serving you again for any future septic needs.

Best regards,
Eric Gilbert

Joyce Whitten 2026.08.25

     

Great service. Came when I was available. He was very professional and got the job done. Definitely recommend there service.

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Joyce, thank you so much for taking the time to leave a review! We truly appreciate your feedback and are thrilled to hear that you were pleased with our professional service and the convenience of our scheduling. Serving our local community is our top priority, and we look forward to helping you with any of your septic needs in the future.
-Eric Gilbert

Steve Parent 2026.08.25

     

Eric and his team were very professional. They redid my whole entire drain fields. They made the experience very easy. Would definitely recommend them to any one.

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Steve, thank you so much for the review! We truly appreciate you choosing Hometown Septic Solutions for your drain field project. It was a pleasure working for you, and we’re glad our team could make the process smooth and professional. Your recommendation means a lot to us!
-Eric Gilbert

Ken Ramsey 2026.08.21

     

Excellent job helping me out when my septic tank backed up and putting in a riser I would highly recommend this company

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Thank you so much for the review, Ken! We truly appreciate your feedback and are so glad we could get your system back in working order quickly. Installing that riser should make things much easier for you moving forward. We appreciate you choosing Hometown Septic Solutions!
-Eric Gilbert

Jason Rogers 2026.08.13

     

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Thank you for the review, Jason! We truly appreciate your business and are glad we could provide you with great service at a fair price. We look forward to assisting you again in the future!
-Eric Gilbert

Adam Pitts 2026.08.07

     

Eric was professional, helpful, and easy to deal with from the first email and subsequent phone call. He was very clear upfront what the price would be and what potential other charges I may incur dependent on how the inspection went. The day of was uneventful, as you hope! Great service and I've already set up for future recurring service!

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Thank you for the review, Adam! We truly appreciate your feedback and are so glad to hear that Eric provided you with professional and transparent service. We look forward to working with you again for your future maintenance needs.
-Eric Gilbert

George Devlin 2026.08.07

     

I highly recommend Hometown Septic. Eric and his team are first rate. From start to finish Eric communicated, did what he said he was going to do when he said he was going to do it. I haven’t needed a return visit but I have no doubt Hometown would be there.

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Reply from Hometown Septic Solutions, LLC 2026.08.26

George, thank you for taking the time to leave this review. We truly appreciate your kind words about our team. Providing professional, reliable service and clear communication is our top priority, so we are thrilled to hear that you had such a positive experience. Thank you for choosing Hometown Septic Solutions!
-Eric Gilbert

SUGAR MANN 2026.08.07

     

Eirc is great guy. Prompt on time service worked closely with dhec and myself to form an affordable solution. Highly recommend using Hometown septic solutions

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Thank you so much for the kind words! It was a pleasure working with you, and I’m glad we could find an affordable and effective solution for your septic needs. We truly appreciate your recommendation!
-Eric Gilbert

Kathy Kimball 2026.07.30

     

Was fast and very professional. Was able to work around my hours.

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Reply from Hometown Septic Solutions, LLC 2026.08.26

Thank you so much for your kind words, Kathy! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we’re glad we could work around your schedule to get the job done. If you ever need us again, please don't hesitate to reach out!
-Eric Gilbert

Sue Deaver 2026.07.29

     

Really nice guys , prompt service , they did a great job we couldn't be happier

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Reply from Hometown Septic Solutions, LLC 2026.07.30

Sue, thank you so much for taking the time to write this review! Your business and opinion mean so much to us and we are thrilled to know we did a good job for you! Give us a call anytime.
_eric Gilbert

Katty Patino 2026.07.28

     

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Reply from Hometown Septic Solutions, LLC 2026.07.30

Thank you for taking the time to leave this five star review, Katty! We appreciate your business. Feel free to give us a call anytime.
-Eric Gilbert

ryan wittman 2026.07.24

     

(Read below for details) First off I want to say that Eric from hometown septic and his crew fixed my problem plus the additional items I requested. He is professional and very quick to respond with any questions and a great source of knowledge and experience. Now, some details. Last year I had my septic pumped (not that well) by another company and while in there they told me that my outlet baffle was deterating. I researched this and planned to fix it myself. Time and other obligations got in the way. Fast forward to today, I have an RV that has a fulltime occupant. I empty the black tank into my main line connecting to the septic through a clean out under my house. Last time I emptied it I got a strong smell in the house. So this was the reason to call Eric. He came out and started right away digging to find the lids of my 40+ year old septic. I know this man cares because it was hot, humid, and he disclosed he just recently had surgery. Once opened we talked and I told him I'd like the outlet baffle repaired, two risers installed, and a clean out on the outside. The next day, they came and did the work in a timely fashion. After talking with Eric I knew I could trust that he would do what I asked and do it right! Thank you Eric and your Hometown Septic team.

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Reply from Hometown Septic Solutions, LLC 2026.07.30

Ryan, thank you so much for the kind words and for trusting Hometown Septic Solutions with your septic needs! We truly appreciate your business and are so glad we could get everything taken care of for you. It was a pleasure working with you, and we're always here if you need us.
-Eric Gilbert

Julie Morin 2026.07.23

     

I'm in Seattle and needed help finding my septic tank in Fountain Inn, SC. Eric went out next day and within 5 minutes he was able to tell me everything I needed know. Great people to work with. I highly recommend this company.

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Reply from Hometown Septic Solutions, LLC 2026.07.30

Thank you so much for the review, Julie. It is our goal to be there for our neighbors, even if that means helping from another state. Your business and recommendation mean the world to us. We will be here for any of your future septic needs.
-Eric Gilbert

Jennifer Lussier 2026.07.22

     

Excellent communication from start to finish. Eric came right over when our septic alarm went off and gave us a great price on pumping our septic system. Highly recommend Hometown Septic.

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Reply from Hometown Septic Solutions, LLC 2026.07.30

Thank you so much for taking the time to leave this review, Jennifer! We pride ourselves on our communication and we are glad to know it was recognized. We appreciate your business and your recommendation, and we will be here for any of your future septic needs.
-Eric Gilbert