Stone Link installed travertine and granite in both bathrooms along with granite countertops in my kitchen. They reface my fire place with I think Antico stone. The work is absolutely beautiful! I highly recommend Stone Link.
Well, John and his team have performed awesome work once again, Our home was involved in a fire August of 24. During the past year Stone Link remodeled my entire Kitchen, replaced the flooring through-out the entire house, and restored 2 fireplaces. The finished product is beautiful, thank you!
Reply from Stone Link LLC.
2018.12.20
I really appreciate it David. Your review means a lot to me. Thank you
Marry Christmas and Happy New Year.
Marry Christmas and Happy New Year.
John and Robert and their team did a GREAT job on a large outdoor tile repair at our home. I had exhausted other local options for repairing the (somewhat dated) outdoor travertine at the home we purchased a few years ago. I found Stone Link, and it was the last local place that I checked. It was such a relief when John told me he remembered our home, had done the original job, and was easily able to facilitate the repair we needed with matching tile. The work was fantastic, the price was excellent, and the communication throughout the process was effective. I highly recommend Stone Link!
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We recently had our kitchen remodeled and couldn’t be happier with the results. The quality of the materials, craftsmanship, and customer service were top-notch. The project was completed on time and within budget, with clear communication every step of the way. I’d definitely use them again and have already recommended them to friends
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Working with Stone Link was the worst experience we've had with contractors throughout our entire build. Their staff are dishonest and only interested in selling a product. They are disingenuous with their clients about the nature of their countertops and their installers are second rate. All of their installers are contract labor; they don't have any experts on staff. So your project is subject to the skill of these third party crews, but Stone Link will try to pass them off as their own.
Be careful if their owner, John Benkik, tries to sell you something. Do your own research because he's probably not telling you the whole truth. John is rarely in the office and leaves the day-to-day to another one of their employees, Robert, who lacks attention to detail and organizational skills.
Do not, under any circumstances, trust Stone Link with your countertops.
Reply from Stone Link LLC.
2025.04.11
Dear Mike Desa,
We take customer feedback seriously and strive to provide the best service possible. However, your review contains multiple inaccuracies that need to be addressed.
Mike, at Stone Link, we are transparent about our materials, installation process, and warranty policies. Our team—both in-office and in the field—consists of dedicated professionals who work hard to deliver quality results. All of our installers are skilled employees of Stone Link, not subcontractors, and they are highly trained to meet our company’s standards.
Regarding warranties like any granite and natural stone company, our warranty does not cover damage caused by misuse, improper maintenance, or everyday wear and tear. Natural stone requires proper care, and issues stemming from improper use are not considered defects. This is a standard policy across the industry, and we ensure all customers receive proper care instructions upon installation.
Additionally, we do not tolerate personal attacks or false claims against our team members. If you had specific concerns, we would have been happy to address them directly.
We always encourage potential clients to do their research, and we stand by our work, reputation, and commitment to customer satisfaction.
Stone Link
We take customer feedback seriously and strive to provide the best service possible. However, your review contains multiple inaccuracies that need to be addressed.
Mike, at Stone Link, we are transparent about our materials, installation process, and warranty policies. Our team—both in-office and in the field—consists of dedicated professionals who work hard to deliver quality results. All of our installers are skilled employees of Stone Link, not subcontractors, and they are highly trained to meet our company’s standards.
Regarding warranties like any granite and natural stone company, our warranty does not cover damage caused by misuse, improper maintenance, or everyday wear and tear. Natural stone requires proper care, and issues stemming from improper use are not considered defects. This is a standard policy across the industry, and we ensure all customers receive proper care instructions upon installation.
Additionally, we do not tolerate personal attacks or false claims against our team members. If you had specific concerns, we would have been happy to address them directly.
We always encourage potential clients to do their research, and we stand by our work, reputation, and commitment to customer satisfaction.
Stone Link
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