Verified Company
I had such a good experience at Shovel Town Auto Service. They replaced and fixed my tire quickly and did an awesome job. Tony was especially great, super friendly, attentive, and really made me feel taken care of. The rest of the staff were just as welcoming and helpful, the staff that changed my tire was quick, I should have asked for his name to add him to this review.
Overall, it was a really smooth and positive visit. I’d definitely go back and recommend them to anyone who needs reliable, honest, and friendly service.
Five Star Experience
My experience was excellent. I worked with Tony who was exceptional and extremely meticulous explaining to me what repairs my Volvo needed and the cost of the repairs. This was my visit and definitely won't be my last. I highly recommend.
Date of experience: 26 November, 2025
Date of experience: 26 November, 2025
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Came in to assess the cost and feasibility of auto repairs. They gave me a loaner which was also a life and money saver. They then did a pre-purchase inspection. They were thorough, professional, and kind. I would 100% recommend them for their treatment of customers, knowledge, and fair and reasonable costs. They will be my service provider for my new vehicle without a doubt.
Reply from Shovel Town Auto Service
2025.10.10
Jewell, Thank you so much for your wonderful review! We are thrilled to hear that you found our assessment thorough and appreciated our no-pressure approach. It's great to know that the loaner option helped you continue on with your life while we took care of your car. Your trust means the world to us, and we're so glad we could meet your needs. We look forward to serving you again in the future!
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They fixed what the dealership couldn’t or wouldn’t fix on my car. They did a complete evaluation of my 2012 Mazda and fixed the problems with brakes. I was kept apprised of the work status and notified of the completion of work. I will be going back in the future as need arises. Good job Shovel Town and thank you.
Reply from Shovel Town Auto Service
2025.12.01
Thank you, Helen. We are so glad you appreciated all the updates as we worked on your Mazda. Our technicians are the best, and go above and beyond when they are diagnosing and repairing vehicles. We are looking forward to seeing you again whenever you need us!
They were very prompt taking care of my situation couldn’t ask for more. They got me in got me out Very courteous knowledgeable definitely a piece of mind awesome people
Reply from Shovel Town Auto Service
2025.12.01
Nov 2025 Edited to add - Thanks for another 5 stars, Alan! We really appreciate you so much.
Oct 2025 Thank you so much for your great review, Alan! We are so glad we were able to take care of your car quickly for you and provide you with all the information you needed. We appreciate your kind words and look forward to serving you again in the future!
Oct 2025 Thank you so much for your great review, Alan! We are so glad we were able to take care of your car quickly for you and provide you with all the information you needed. We appreciate your kind words and look forward to serving you again in the future!
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Rob was incredible!! He was straight forward and extremely honest!!! I’ve never been to a mechanic with so much integrity and respect. If you need a mechanic shop that you can trust, you can’t go wrong with Shoveltown!!!!
Reply from Shovel Town Auto Service
2025.12.01
Peter, Thank you so much for your kind words. Rob is such a great team member and leader for our Shoveltown shop. Integrity and trust are part of our company's core values, and Rob demonstrates this consistently.
Did you know we have a Customer Referral Program? Refer family, friends, co-workers to us for their first visit, and we enter your name into a raffle for a great gift! Looking forward to seeing you again whenever you need service.
Did you know we have a Customer Referral Program? Refer family, friends, co-workers to us for their first visit, and we enter your name into a raffle for a great gift! Looking forward to seeing you again whenever you need service.
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extremely professional and thorough! will be going to them for all car needs!!
Reply from Shovel Town Auto Service
2025.12.01
Hi Hannah, Thanks so much for leaving us a review. We were happy to provide you with an excellent experience, and look forward to seeing you the next time your car needs service!
Guys here are great! Tony and Rob are always friendly and helpful. John always does excellant work on my car. Highly recommend.
Reply from Shovel Town Auto Service
2025.06.19
Hi Danielle,
Thank you for trusting us with your Dodge Charger's brake & maintenance services. We're happy to hear you experienced such great service! Have a great weekend & stay cool!
Thank you for trusting us with your Dodge Charger's brake & maintenance services. We're happy to hear you experienced such great service! Have a great weekend & stay cool!
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