Heron Financial التقييمات

Stuart Cole 2025.12.16

     

Great service and very nice and friendly people, would highly recommend them as I have done with my niece.

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الرد من Heron Financial 2025.12.16

Thanks for the review Stuart, everyone at Heron wants to offer a friendly service so happy to hear this is what you felt! Thanks so much for the recommendation

KK 2025.12.16

     

Heron Financial provided clear, professional, and responsive support throughout the process. Communication was straightforward, and everything was explained in a way that made decisions easy to understand. The team was approachable, efficient, and genuinely focused on finding the right solution rather than pushing products. The fact that the service is fee free is a real bonus, and the overall experience was smooth from start to finish. Highly recommended.

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الرد من Heron Financial 2025.12.16

Thanks for the recommendation, a great fee free service is what we strive for so we are delighted to hear you experienced just that. Thanks so much for using our services

Katy Roberts 2025.12.16

     

Aidan Broom and Rachel Lewis have been extremely helpful to my partner and I as we navigated the plan for our mortgage on our new house. Always very prompt responses, easy to digest information and very knowledgable. We felt / feel at ease throughout the process with their expert support.

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الرد من Heron Financial 2025.12.16

Great to hear the guys were so supportive in getting a mortgage for your new house. Thank you for the great review

Sukhman Benipal 2025.12.16

     

Amazing experience, being first time buyer I was anxious but Aidan and Rachel helped me and guided me in every step.

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الرد من Heron Financial 2025.12.16

Aidan and Rachel love assisting First Time Buyers obtain a mortgage so happy to hear they helped every step of the way, thank you!

Hannah Mashinter 2025.12.12

     

Excellent service, Callum and Zara were really helpful and very knowledgeable. They were very responsive, answered all our questions and gave great advice. We Would highly recommend them

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الرد من Heron Financial 2025.12.16

Thanks for the great recommendation Hannah! Delighted to hear you felt Callum and Zara were so knowledgeable in helping with your mortgage advice

C 2025.12.12

     

I have used Kane at Heron financial for 3 renewals in a row. Hea always willing to help and try to achieve the best possible rates. I would highly recommend his service.

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الرد من Heron Financial 2025.12.16

Thanks so much for coming back to us and Kane to help with your mortgage renewal, we really appreciate your ongoing support and the kind review

Naoki K. 2025.12.12

     

They have been really great, very friendly and professional. They helped us find the best and relevant mortgage for our needs. Hugely recommended.

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الرد من Heron Financial 2025.12.16

Thanks Naoki, we always want to deliver professional mortgage advice and help our clients get the best deal for them! Appreciate the kind feedback

Lisa Ponter 2025.12.12

     

The customer service from Kane and Zara has been nothing short of fantastic - from start to finish. Would highly recommend.

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الرد من Heron Financial 2025.12.16

Kane and Zara strive to deliver the best customer service so we really appreciate the review to acknowledge!

Prabhu P 2025.12.11

     

Kane & Leona from Heron Financial was really helpful and had a lot of patience in answering all my questions related to my mortgage. I would definitely recommend him as your trusted mortgage advisor & coordinator respectively.

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الرد من Heron Financial 2025.12.16

We are so happy to hear you would class Kane as a trusted mortgage advisor, we think he certainly deserves that title! Delighted him and Leona gave you such a patient and helpful approach to obtain your mortgage

MJ Kim 2025.12.10

     

I had a great experience working with Neve and Joshua. They were extremely professional and helpful throughout the whole process. Everything was explained clearly, and they made what could have been stressful feel easy and smooth. highly recommendable!

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الرد من Heron Financial 2025.12.16

Thanks MJ, happy to hear you found your mortgage advice journey to be professional and clear! Josh and Neve always want to take the stress out of the mortgage process so they will be delighted you felt this

Laurentiu Fagateanu-Ramirez 2025.12.08

     

Dalia, Leona and Travis have all been exceptional in helping us secure our Mortgage and insurance (very quickly too)!! I'm a first time buyer, and changed my mind a few times about the property I would get, but they were all very patient and understanding. They were very clear in explaining the process and always answered my questions swiftly. I don't think I'd be in this position if it wasn't thanks to this great team!

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الرد من Heron Financial 2025.12.16

Thanks so much for such an amazing review! The team love helping first time buyers to obtain a mortgage and protection insurance - delighted to hear you felt the process was swift and positive

Stephen Farrer 2025.12.08

     

Ailsa was super helpful, spending lots of time to clearly cover various income protection and mortgage cover as well as walking through the will process

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الرد من Heron Financial 2025.12.16

Ailsa is passionate about giving great advice on Income Protection Insurance and Mortgage Protection Insurance - we are so pleased you found her expertise so helpful

Jessie Clapham 2025.12.07

     

Aidan was very professional, friendly and extremely helpful in securing us a fantastic remortgage rate. Would never work with anyone but Heron from here on out!

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الرد من Heron Financial 2025.12.16

Thanks for coming to us for your remortgage Jessie! Aidan and the team hope to help again in the future and we really appreciate the comments and are delighted you found Aidan so helpful

matt worboys 2025.12.03

     

First class support from Heron as usual and has saved me money!

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Sarah 2025.12.02

     

Great service and very responsive with personal support

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lean karen ali 2025.12.02

     

As a first-time buyer the whole mortgage process felt overwhelming at first, but Heron financial service made everything straightforward and stress-free. From the very beginning, they were patient, clear, and incredibly supportive. Brennan was our first contact and reassured us of our affordability, something we didn't with other financial service. Robyn was organised, quick to answer and up to date with the process. We knew we were looked after. Most importantly, they worked hard to secure a mortgage offer that truly suited our needs and budget. We felt completely looked after throughout the process. We are now happily holding a mortgage offer, and we couldn’t be more grateful for their help. I would highly recommend them to anyone especially other first-time buyers who want guidance they can trust. Thanks Robyn and Brennan.

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nicole warren 2025.11.28

     

Joshua was incredibly helpful and knowledgeable from the very start of my house search, providing sound advice tailored to my needs. As a first time buyer, I really appreciated his patience and conscientious approach throughout the process. Leona was also very supportive, providing timely updates on my mortgage application. Would highly recommend!!

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الرد من Heron Financial 2025.12.01

Thanks Nicole, we love to help with First Time Buyer Mortgages so we are so pleased to hear Joshua was able to offer such tailored advice and a great journey for you!

Robyn Gibson 2025.11.28

     

Thank you so much to Joshua and Neve for all of your help with getting our mortgage. We are so grateful that you made a difficult process as simple and easy as possible! Your communication was great and we will definitely recommend you both to friends in the future. Thanks again!

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الرد من Heron Financial 2025.12.01

Delighted to hear Joshua and Neve made the mortgage process so simple and easy for you! Thank you for the lovely review

Darren Forster 2025.11.27

     

We have been using Heron Financial for our mortgages for the past two years. We find the team to be knowledgeable, helpful and always able to find great deals. Nothing is too much hassle and the approach of both Kane and Rachel, who manage our remortgages, is second to none. It’s a pleasure working with Heron.

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الرد من Heron Financial 2025.12.01

Thanks for returning and using us for your remortgage Darren, we are so happy and grateful to your continued support and look forward to helping again in the future!

Emma Cavey 2025.11.27

     

Very helpful staff, responsive to emails and quieres and always keeping us updated each step of the process. Would highly recommend!

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الرد من Heron Financial 2025.12.01

Thanks Emma, we really appreciate the review and are delighted to hear the service you received was so responsive.