HempWell CBD Reviews

vanessa buchanan 2025.12.09

     

Really helpful advice from a lovely woman in the shop today. Needed some advice about relieving my mums pain from fibromyalgia. I feel like I know so much more to tell my mum and so I will definitely be purchasing some oil soon.

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Reply from HempWell CBD 2025.12.10

Hi, thank you for taking the time to leave a review! We are so pleased that you enjoyed your experience at HempWell in Brighton :)

B Haywood 2025.11.02

     

Excellent quality CBD products, great choice, from delicious chocolate Truffles ( personal favourite ☺️) to muscle balm. Fantastic customer service and support .

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Reply from HempWell CBD 2025.11.05

Thanks so much for leaving us a great review! We are so pleased you enjoy HempWell CBD products :)

Quartz Collective “QCCMGMT” Creative Management 2025.10.13

     

⭐️⭐️⭐️⭐️⭐️ I had a brilliant experience at Hemp Well CBD in Brighton thanks to Charlotte. She was incredibly genuine, personable, and easy to talk to — the kind of person who instantly makes you feel at ease. Despite only being there a few weeks, she was extremely knowledgeable and took the time to explain everything clearly and thoughtfully. Her natural warmth and professionalism really stood out. A fantastic representative for the brand — she made the whole visit a pleasure.

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Jordan Shaw 2025.09.30

     

We visited Hemp Well as part of York's Taste Trail! We felt very welcomed here and the server we spoke to was very knowledgeable about the processes behind creating these products and the benefits they can provide. The chocolate and hot chocolate were very tasty, and the sample of cream worked really well to help relieve a sore neck!

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Matt Paine 2025.09.29

     

I went here on Saturday and spoke with Natasha. She was a great help as she had lots of insights and easy to follow suggestions. I am new to CBD, so I wanted the basics plus a few recommendations. I came away with a bag of good products which I have just started using. If you are like I was, in the "Hmmm, I have heard about the popularity of CBD, but I am not sure where to start" category, then THIS is the place to go. Good service, good quality, and an excellent experience. Why not drop by this weekend? You'll be glad you did.

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Reply from HempWell CBD 2025.10.03

Hi Matt, thank you so much for taking the time to leave such a great review. We are so pleased you had such a great experience and we hope you enjoy your products!
- Natasha and the HempWell team :)

Scott Binfield 2025.09.28

     

Well what can I say. Miriam was exceptional to say the very least, so polite, helpful and most importantly very knowledgeable. Thank you so much for your help. I wish you well for the future.

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Jill Hodges 2025.09.21

     

I’ve been using the CBD 3000mg oil isolate for over a year now. Feel it really helps me to be calmer generally. And it really makes a difference to my stress levels when flying - so much better. I have always found the staff very helpful and informative. Will definitely carry on using and having a subscription makes it that much cheaper too.

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Meical Ffranc Smit (Mikey) 2025.09.07

     

We met Jenna today in the store in York; she was so friendly and knowledgable about the products that she was selling. We tried numerous products and spoke in depth about the benefits of the products and we both really appreciated her knowledge, patience and friendliness towards us. Thank you so much Jenna, If we could give 10 stars we most definitely would.

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Lara Mayhew 2025.08.06

     

I dropped in to buy some pain relief products for a friend and was advised by Miriam. She was such a massive help! She was kind, understanding, and had so much knowledge despite being fairly new. I left with all my questions answered and with products I felt very confident with. Anyone looking for an introduction to CBD, drop in for the advice if nothing else! Cannot recommend them enough.

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Reply from HempWell CBD 2025.08.06

Thanks so much for the review Lara! Please don't hesitate to reach out to us or pop in store if you have any other questions, we are happy to help.

Melissa Phelps 2025.07.04

     

Finally some sleep I use the 2000mg oil and the foot cream. After having cancer treatment I can finally sleep without crippling cramps in my feet. The oil helps me drop off to sleep very quickly. I absolutely love both products

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Lucy Routledge 2025.06.30

     

I visited this shop the other day and was served by Syuzanna, she recommended me some amazing CBD oil to help with my insomnia. She was very knowledgeable and walked me through all the benefits of the oil before I bought it. Will definitely be back!!

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Amro T. 2025.06.24

     

I was always suspicious of CBD but so far the product I got really had a calming effect on me! Natasha and Martha were both lovely , helpful and knowledgable . They provided me with an explanation that made sense. I also met the owner and she had a positive energy persona. I tried one of the products and it works for me and I invite you to try it too !

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Reply from HempWell CBD 2025.06.25

Hi Amro, thank you so much for this review. We are so glad you are enjoying your product from us and had a good experience meeting the team! We hope to see you back again soon :)

Samantha Soebardjo 2025.05.23

     

My deepest thanks to Natasha for saving the day. I staggered in while wandering around the lanes on the brink of tears from chronic pain (prolonged walking gets harder by the year). After handing me 2 tiny samples, I cried with relief as my pain melted away. That, or my pain threshold got stronger. Either way, liberation is mine!! Thank you Natasha for your kindness to my partner and I, and for introducing us to what appears to be an amazing company, with strong scientific backing and care at the heart of their mission. This has forever changed my life 🤍🤍🤍🙏🏽

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Reply from HempWell CBD 2025.06.25

Hi Samantha, thank you so much for your kind review! We are so glad our CBD oil is helping you with your pain, and has impacted you in such a positive way :)

Sarah Tonks 2025.05.22

     

Great little shop. Good products, responsibly grown. Great staff, really helpful and take the time to assist you.

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Ian Harbour 2025.05.18

     

Went in on Sunday and was served by Emma - the most knowledgeable and friendly person I have had the pleasure of dealing with. I told her what I was looking for and she then explained the options available to me. At no point was she pushy or condescending, just helpful and happy to answer any questions that I had. Happy to become a customer and highly likely to become a repeat customer, all because of her great service. Thanks again, Emma.

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Reply from HempWell CBD 2025.06.25

Hi Ian, thank you so much for such a great review, we are really pleased you enjoyed your experience at HempWell! :)

Alicia Jeffery 2025.05.10

     

Havent slept so well in years till I started taking the cbd oil. Have tried other stuff in the past but nothing has worked as well as this!

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Bruce Summerton 2025.04.10

     

I bought CBD cream here last week while on holiday from Scotland. I had little or no knowledge of this medication. The staff were very helpful and guided me in a direction that I can only say is life changing for me. The full strength cream has worked so well for me that within a week, I feel like a different person . I honestly wouldn't have believed anyone if they told me how well it would work on my osteoarthritis. I highly recommend anyone with pain to visit this shop while in York. I'll certainly be using them again.

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Dermot 2025.04.02

     

3000mg Very happy with the broad spectrum cbd oil max strength 3000mg. I take 50-60mg a day usually (half a dropper). I find it is very effective for anxiety. I really enjoy the taste of the peppermint flavour too. I would highly recommend it for anxiety and panic issues. I find it works really quickly if placed under the tongue and everything just feels more relaxed almost immediately. Would highly recommend.

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nintenmarz 2025.03.10

     

Been in here a few times and Emma was absolutely brilliant. Very friendly and knowledgeable and she was very helpful with what products would be best. Will definitely be back and definitely will recommend. Easiest 5 star review I’ve given.

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Reply from HempWell CBD 2025.06.25

Thank you so much for such a great review, we are glad you will be back to visit!

peter 2025.01.27

     

genuinely shocked! DAMMED HEALTH SERVICE RANT.. they are quite happy to pump me full of morphine and other strong opiates! when CBD works way better and is natural! i tried a small sample of there oil 2 tiny drops under my tongue mornin n night and the impact is astonishing.. it is a lot cheaper if you go for a bi monthly repeat order. and the cream.. WOW.. i am riddled with osteoarthritis my lower back and neck n shoulders inparticular.. the last week or so i have been moisturising my neck tattoo twice a day and and its mostly definitely doing something.. i can actually turn my head without a sharp pain.. and my shoulders ache loads less! why in gods name are the Dr's not prescribing CBD? its way cheaper than my Dr's script and natural! i spent a good half hour chatting with a hempwell rep on the phone explained i was taking 2x25mg gummies in the morning and the same in the evening.. she suggested the oil and explained it acts almost instantly where the gummies take 30mins or so to digest and enter the bloodstream.. and said to use the gummies as a sweet treat if i am really struggling.. mental my Dr can do a private prescription for oil around £300 a month! hempwell do there own in house made triple the strength £70 a month on a bi monthly plan.. there is something so very wrong with our health service.. rant over.. F*****S..... oh... about an hour ago i couldnt stand on my left foot without yelping.. rubbed plenty of cream in for 5 mins or so.. a hour later no pain at all.. how the hell.. its like a local anaesthetic!😲

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