Hedox Clinic

Hedox Clinic Reviews

Excellent rating
     
4.9 | 140 reviews
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Hedox Clinic
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Reviews

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4.9

| 140 total

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Miranda Neimi
Miranda Neimi 2026.03.02
     
Susan is the best, always happy with the results and feel so comfortable in her hands! Have recommended the place to friends and family and they all go to her! :)
Reply from Hedox Clinic
Dear Miranda, Thank you so much for your kind words. We are very proud of Dr Basi! It is certainly a pleasure working with her. Thank you for recommending Dr Basi and us. We will continue to do our best to look after you and your friends and family. With very best wishes, The Hedox Clinic Team!
Beathag
Beathag 2026.01.14
     
Dr. Humble is far and away the best aesthetics clinician I have ever been too. He's a genius at knowing what work to do for a very fresh, rejuvinating, natural and youthful look....the results have always been even better than I could have hoped for or even thought possible at my stage of life. He is also very kind, calm and professional and takes his time to listen to what the client really wants. Also,knowing he's a qualified Doctor and aneasathist is really important to making me feel very safe in the clinic. I would highly recommend šŸ‘Œ
Reply from Hedox Clinic 2026.01.14
Thank you so much for your kind words! It’s always a real pleasure to help you look your best.
With warm wishes
The Hedox Team
Elisa Purvis
Elisa Purvis 2025.12.23
     
I recently had Botox treatment with Dr. Humble, and I am extremely happy with the results. Dr. Humble took the time to listen to my concerns and goals, explaining the procedure in a clear and thorough way. The treatment itself was quick and almost painless, and the results are very natural. Dr. Humble made sure everything was perfectly balanced, leaving me with smooth and refreshed skin. Overall, I highly recommend Dr. Humble and Hedox Clinic. The experience was very professional, and the results are exactly what I hoped for.
Reply from Hedox Clinic 2025.12.23
Dear Elisa,
Thank you so much for your amazing review! We are all very pleased with your results. We look forward to welcoming you back soon. Best wishes, The Hedox Team
Yole Ashford
Yole Ashford 2025.12.19
     
Had Botox and cheek fillers done by dr Steven humble ,, I’m very pleased with the results he’s very professional and knowledgeable in what he does and the results are amazing ,
Reply from Hedox Clinic 2025.12.22
Thank you Yole, we are all so pleased for you and very happy with your results as well! Best wishes, The Hedox Team
sophie hovingh
sophie hovingh 2025.12.19
     
Amazing experience, would highly recommend
Reply from Hedox Clinic 2025.12.22
Thank you so much Sophie, It’s always a pleasure to see you! Best wishes, The Hedox Team
Tes Carlow
Tes Carlow 2025.10.09
     
I have been visiting Stephen Humble for a few years now, I feel totally confident with his treatments and his products. He provides these specifically for my needs and has a full history of my treatment at the touch of a button. I would not go anywhere else.
Reply from Hedox Clinic 2023.09.07
Tes, thank you for your lovely review for Dr Humble and we are so glad to hear that you like the OMS products as well.
Katie O'Donnell
Katie O'Donnell 2025.10.01
     
Dr Humble has always provided such a great quality of care. I’ve been to him a few times and wouldn’t go anywhere else now. I’m always so happy with his treatment and would happily recommend him to any of my friends and family.
Reply from Hedox Clinic 2025.10.02
Dear Katie, Thank you so much for your lovely review. It really is a pleasure having you as a patient. We always try our best to look after you. With warmest wishes. The Hedox Team
Neil Smith
Neil Smith 2025.06.10
     
Great quality of care by Dr Humble and effective treatment
Reply from Hedox Clinic 2025.06.10
Thank you so much for your kind words Neil! It is a pleasure to have you as a patient.
Rachel James
Rachel James 2025.04.30
     
My review is for my experience regarding a Hayfever injection. This is my third year of having the injection and it gives me significant relief within four days. I cannot recommend it enough.
Reply from Hedox Clinic 2025.05.06
Dear Rachel, Thank you so much for your review! We are so glad that you are doing so well! See you next year! Best wishes, The Hedox Team
Hayley Brockey
Hayley Brockey 2025.03.07
     
I had an absolutely fantastic experience at the Hedox clinic for my Botox appointment. From the moment I walked in, the staff was warm, welcoming, and very professional. Dr. Humble was exceptional as always. He was thorough, knowledgeable, and took the time to explain everything in detail. He always makes me feel completely at ease, addressing all my concerns and ensuring I’m comfortable throughout the process. The treatment itself was quick, virtually painless, and the results are amazing—natural-looking and exactly what I was hoping for! I highly recommend Dr. Humble to anyone considering botox, his expertise and attention to detail are unmatched.
Reply from Hedox Clinic 2025.03.12
Dear Hayley,
Thank you so much for your kind words. It is a pleasure to have you as a patient!
Emma R
Emma R 2025.02.05
     
Dr Humble is always so welcoming & approachable, he really takes the time to get to know his clients & their wants. Im nearly 40 & I get botox in three areas & fillers with Dr Humble & we are able to achieve the natural, fresher look I'm looking for. I would always recommend Dr Humble if you're looking to get any treatments done, my mum also goes for a bit of a boost:) The new Baker street clinic is very easy to get to & a few minutes walk from the tube
Reply from Hedox Clinic 2022.11.11
Hi Emma, thanks so much for your review! This is why we enjoy working with Dr Humble - you summed him up perfectly! He expertly smooths those wrinkles away every time. We are so pleased you are enjoying OMS too and hope you're excited to try out brand new skincare range from Dr Humble - HedoxSKIN. Watch this space!
Esther D
Esther D 2025.01.17
     
A few years ago I visited to get some undereye filler, the Doctor lied to me, told me ā€œif anything went wrong it was an easy fixā€, then overfilled one side, 5minths later after several visits of not being happy he told me that ā€œdissolving it would be opening a can of wormsā€, so not easy like I was told prior, it has caused permant damage to my face and has quite frankly ruined my life, my face is ruined, I’m a shell of my former self, my confidence is dead and buried and it’s consumed my life. Never been so unhappy and depressed, the last few years have been a living nightmare, I can’t even look at myself anymore, it’s affected all aspect of my life and has left me feeling completely hopeless. Edit: this is a real review, I use my middle name online. I visited the clinic multiple times after the mistake, I emailed you about the incident and have emails from you replying. While I appreciate the doctor did not mean to ruin my face, he did and it’s had a major effect on my life. Edit: I am now being threatened with legal action over this review.
Reply from Hedox Clinic 2025.02.22
Dear ā€˜Esther’,

Without prejudice, while we are highly sympathetic regarding your mental health, we cannot allow you to write false, malicious and libellous comments unchallenged about our clinic in the public domain for no apparent reason after 3 years and indeed long after any traces of any treatment could possibly still be present. We have previously contacted you directly multiple times directly using your real name in order to resolve this issue with you in a professional and friendly manner but only received further abusive responses from you. We have written proof and medical photography that clearly disputes your false accusations. Although we referred this matter to Google, they declined to sanction you citing freedom of speech. Sadly, you have left us with no choice but to pursue formal legal action against you, which we have commenced via HM Courts and Tribunals Service Civil Claims, the reference number: 632MC163. If anyone else is reading this, we would be very grateful if they can please consider that any business can receive unjustified malicious reviews and give us the benefit of the doubt, we are a reputable clinic and work to the very highest standards.

Please let us know directly at info@hedoxclinic.com if you would like to settle this matter out of the courts.

Yours faithfully,

Hedox Clinic Administration Team
George Coombes
George Coombes 2024.11.23
     
I had a consultation, with Dr Humble, who explained the different types of products, techniques and needles he uses to apply filler and Botox. Dr Humble made it very clear that his aim, with all his clients, was to achieve a balanced, harmonised and enhanced look that would be undetectable but would provide a refreshed and improved look, which was exactly what I was looking for as I didn’t want to look like I had had ā€œworkā€ done. Dr Humble explained the treatments he could apply to my face to achieve that balanced and enhanced look and we agreed on the treatments. Throughout this process Dr Humble managed my expectations and was realistic on what he could achieve. I felt very comfortable during the application of the filler and Botox and I barely noticed the needles, so it was a very positive experience. Throughout this Dr Humble kept checking on with me to see if I was ok and explained what he was going to do next at every step of the way. I am incredibly happy and pleased with the outcome of the treatment and how I look and as I still have another 10 days until the full effects of the Botox is evident I expect to continue to be pleased. I would highly recommend Dr Humble and his colleagues at the clinic, who were all very helpful and professional at all times.
Reply from Hedox Clinic 2024.12.19
Dear George,
Thank you so much for your review. It was a real pleasure to meet you and we look forward to seeing you in clinic again very soon for a check. Best wishes!
Gurveer Sahib
Gurveer Sahib 2024.09.13
     
Had great improvement for acne scarring.
Reply from Hedox Clinic 2024.09.14
Thank you for the review Gurveer. We are thrilled to hear you’ve had such a great result on your scarring.
Giacomo Ribolla
Giacomo Ribolla 2024.09.02
     
This was the second time at Hedox. Friendly and very professional.
Reply from Hedox Clinic 2024.09.02
Hi Giacomo,
Thank you for your 5 star review, it means a lot to us and thank you for your continued bookings with us.
D
D 2024.08.21
     
I’ve been having regular Botox appointments with Dr Humble (and with Dr Basi once). They are both incredibly professional, highly knowledgeable and very friendly. Would absolutely recommend. The customer service advisors for the clinic are also excellent.
Reply from Hedox Clinic 2024.09.09
Hi D, thank you for you 5 star review and for recommending us!! It is always pleasure to have you in the clinic.
Ralph Kemp
Ralph Kemp 2024.08.01
     
Had a great experience with Dr. Humble, had a cortisone injection for sciatica pain which massively sped up my recovery. Very understanding and professional, would highly recommend for anyone needing rapid pain treatment.
Reply from Hedox Clinic 2024.08.02
Hi Ralph, thank you for your 5 star review and we are so glad that Dr Humble was able to help you with your sciatica pain.
Arabella Cameron
Arabella Cameron 2024.06.25
     
Dr Stephen humble the one of the most professional, talent aestheticians around. His level of customer care and knowledge is unparalleled. Highly highly recommend
Reply from Hedox Clinic 2024.08.02
Hi Arabella,
Thank you very much for your 5 star review and your words regarding Dr Humble - he definitely is!
Kiran Kaur
Kiran Kaur 2024.04.07
     
Dr Basi is an absolute magician and one of the loveliest doctors I’ve met! I’ve had Botox and Profhilo with Dr Basi at Hedox Clinic, and the results are incredible. Thank you.
Reply from Hedox Clinic 2024.04.08
Hi Kiran,
Thank you for such a lovely review. We agree, Dr Basi is such a lovely doctor and we are so pleased with your incredible results. Thank you.
Gabriel Martins
Gabriel Martins 2024.02.20
     
Excellent services. Great results with subscision for rolling acnes scars.
Reply from Hedox Clinic 2024.02.21
Thank you for taking the time to leave us this wonderful review Gabriel. We really appreciate it and are extremely pleased you are satisfied with the results of your treatment.

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