Heatsafe Heating Reviews

Rob Towner 2026.03.17

     

efficient and professional. excellent service. would definitely recommend

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Reply from Heatsafe Heating

Hi Rob,

Many thanks for sharing your positive feedback and choosing Heatsafe to install your new boiler.

Look forward to servicing your boiler next year.

Kind Regards
Siobhán

Heatsafe Heating Ltd

2026.03.16

     

Verified

New boiler fitted Engineer came quickly to survey old boiler and on the time we agreed. After inspection it became clear I needed a replacement. There was no callout fee as boiler was beyond repair. I was given a brochure with different replacement options that allowed me to look online for reviews. Next day I received no obligation quotes on all the boilers offered and work required. Upon choosing a Navien boiler works commenced on the agreed 2 working days later. Installer was very polite and courteous. Left no mess, removed old boiler, ensured I knew how to work it before leaving, the company took care of registering boiler for guarantee for me as well. Very happy with their service and I would strongly recommend them to anyone

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Reply from Heatsafe Heating 2026.03.19

Dear Heatsafe Customer, Many thanks for providing us with a 5-star review and providing positive feedback on the service that we offered. Look forward to servicing your boiler next year. Kind Regards Siobhán Heatsafe Heating Ltd

2026.03.11

     

Verified

New boiler installation Turned up on time to carry out the work on my new Navien boiler I carried on with my day went to work and everything was done and complete by the time I got home Everything tidy can't complain about the service from to finish, very well organised Highly recommend

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Reply from Heatsafe Heating 2026.03.19

Dear Heatsafe Customer, Many thanks for providing a 5-star review and sharing the experience that you received with us. This is really appreciated. Kind Regards Siobhán Heatsafe Heating Ltd

John Barker 2026.02.26

     

High quality firm!! Everyone has been first rate, and the job was carried out immaculately by Brendan and Dougie. Thanks to Siobhan, who found time in the busy schedule to sort out an estimate and installation of new boiler in double quick time. Should be 10 stars!

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Reply from Heatsafe Heating

Hi John,

Many thanks for sharing your experience that you received across the board with the full team here at Heatsafe. We really appreciate you proving such positive feedback.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

2026.02.26

     

Verified

Top job! Very high-standard company indeed. Quick estimate and job completion at the busiest time of year. Thorough explanations where required, painstaking work (including extras that were uncharged!), exceptional neatness of work and tidying. It was a pain having the boiler go dud…a pleasure to have Heatsafe here. Many thanks to Siobhan, Brendan, Dougie and Graeme.

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craig robertson 2026.02.17

     

I got a new boiler fitted and the service we got was fantastic, they kept everything clean and the installation is nice and tidy, Im fair pleased with the whole service that was provided. All done in one day. I would highly recommend Heatsafe Heating Ltd. Thank you very much.

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Reply from Heatsafe Heating

Hi Craig,

Many thanks providing us with a 5 star review and leaving such positive feedback.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Meghan Plummer 2026.02.02

     

Managed to replace my faulty boiler within 48 hours. Excellent customer service throughout, very friendly and approachable team. Highly recommend!

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Reply from Heatsafe Heating

Hi Meghan,

Many thanks for sharing your experience with our company and providing a 5 star review.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Geejon 2026.01.27

     

Been 7. Years and it’s still doing it job heating my flat ✔️🕺 10/10

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Reply from Heatsafe Heating 2026.01.29

Dear Heatsafe Customer,

Thank you for taking the time to provide us with a 5star review and leave positive feedback of your experience over the past 7years.

Look forward to providing the same service over the next coming years.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Gillian Turner 2026.01.12

     

Dougie arrived on time and had my faulty radiator repaired in no time. He was friendly and knowledgeable and I would recommend Heatsafe and will definitely use them again. Thank you.

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Reply from Heatsafe Heating 2026.01.15

Hi Gillian,

Many thank for providing us with a 5star review and for your kind feedback.

Kind Regards

Siobhán
Heatsafe Heating Ltd

2026.01.12

     

Verified

Great service Dougie from Heatsafe came to repair a faulty radiator. He arrived on time, was very friendly and solved the problem very quickly. I would happily recommend Heatsafe to others and will definitely use them again.

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Reply from Heatsafe Heating 2026.02.16

Dear Heatsafe Customer, Many thanks on providing feedback on the service that you received and providing a 5 star review. It is really appreciated. Kind Regards Heatsafe Heating Ltd

Lyle Stewart 2025.12.09

     

Had Lee out to service my boiler today. Great service and had a blether while doing his work. Very efficient. Found my new heating company! Thanks mate.

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Reply from Heatsafe Heating

Hi Lyle,

Many thanks for providing such positive feedback. I am glad you were happy with the service that we provided.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Carol 2025.12.09

     

Used Heatsafe when our old boiler needed replacing and the team were able to install a new boiler for us within a couple of days. Really happy with the result, and they were so helpful in answering any questions I had before and after installation. I would definitely recommend this company.

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Reply from Heatsafe Heating 2026.01.15

Hi Carol,

Thank you so much for providing such a glowing review and providing us with a 5 star review based on our service.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Jenny R 2025.12.06

     

Graeme at Heatsafe was recommended to me many many years ago by a friend, and I'm glad to say I've recommended him to anyone who's needed a heating engineer ever since. Over the years Heatsafe has installed a new boiler and system in my old flat, new (and much warmer!) radiator in our son's room in our house, a now a new boiler in the house too. The team are all really professional, super punctual, and have always done a great job. Graeme has also always sought to keep costs down, which is a massive help. 100% would continue to recommend to friends (and foe). Jenny

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Reply from Heatsafe Heating 2026.01.15

Hi Jenny,

Thank you so much your kind words about our company and for choosing to use us time and time again. We are thrilled that you keep returning to us and recommending us.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Anastasiia Horlova 2025.11.25

     

I recently had a new combi boiler installed at my home, and I’m very pleased with the entire experience. Before the installation, the team presented five different boiler options and clearly explained the differences between them, which helped us understand what would best suit our needs. After a week of comparing price and quality, we confidently chose the model that was right for us. The technicians arrived on time, worked efficiently, and explained every step of the process in a professional and friendly manner. The installation was completed quickly, and the workspace was left clean and tidy. Overall, I’m extremely satisfied with the service and the quality of the installation. I would definitely recommend this team to anyone considering upgrading to a new combi boiler.

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Reply from Heatsafe Heating 2026.01.15

Hi Anastasiia,

Many thanks for providing us with a 5star review. I am glad that your installation was a smooth process for you and that you felt you were well informed every step of the way.


Kind Regards

Siobhán
Heatsafe Heating Ltd

Miguel Paredes 2025.11.24

     

⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Boiler Service I recently had my boiler serviced, and I’m genuinely impressed with the level of professionalism from when I booked a month ago. The engineer (Lee) arrived right on time, was friendly and respectful of my home, and clearly explained every step of the process. Lee was just clear information and practical recommendations regarding how to connect the The Hive receiver with my phone. This is the second time that I have contacted Heating Serviced Ltd and I’ll definitely be using them again for future services. Highly recommended!

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Reply from Heatsafe Heating 2026.01.15

Hi Miguel,

Many thanks for providing a 5star review and taking the time to leave your feedback and experience with us. I am glad you have choose to use our services again and i look forward to booking in your service again later on this year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Gordon McIntosh 2025.11.18

     

Excellent company, quick and effiicient installation, all mess tied away, so refreshing to have a job done by such pleasant engineers.

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Reply from Heatsafe Heating 2026.01.15

Hi Gordon,

Many thanks for your 5 star review and kind words.

Kind Regards

Siobhán
Heatsafe Heating Ltd

2025.11.18

     

Verified

Great job, a work of art. I shopped around quite a bit but went with Heatsafe Heating, as from the initial visit it felt right, lots of information and a real plan, meaning that we were not without hot water or heating in the evenings. We have a new Worcester boiler and six radiators installed, as our old boiler failed last winter and we did not want the trauma this year again. Heatsafe were excellent, very quick and efficient, clean and tidy, very well mannered and polite. The job could not have went any smoother and we now have a good, dependable heating system. I would not hesitate to recommend Heatsafe, well done to you all.

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Reply from Heatsafe Heating 2026.02.16

Dear Heatsafe Customer, Thank you so much for sharing your experience with our company and providing such positive feedback. It really means a lot to us. Kind Regards Heatsafe Heating Ltd

2025.11.09

     

Verified

Great Service Dogie and the lads were here on Friday straight away all floor coverings protected. The team were there to change out my boiler what can I say first class 7 hours later I had a new boiler and you wouldn't even know they had been in the house. This is the mark of true tradesmen who no doubt are proud of what they do. I would recommend Heatsafe to anyone in the central region without a doubt

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Reply from Heatsafe Heating 2026.02.16

Dear Heatsafe Customer, Many thanks for sharing your positive experience with our company. Thanks again for choosing our company. Kind Regards Heatsafe Heating Ltd

2025.11.05

     

Verified

Boiler Service Had Heatsafe out doing annual boiler service at both office and home address. As always very friendly and efficient service, comes highly recommended.

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Reply from Heatsafe Heating 2026.02.16

Dear Heatsafe Customer, Many thanks on sharing your feedback and providing a 5 star review. Kind Regards Heatsafe Heating Ltd

J Nicol 2025.11.04

     

We have used Heatsafe on a number of occasions for various jobs and we have been delighted every time. Staff are very professional, careful to care for your home, friendly and knowledgeable. No hesitation in recommending them. First class.

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Reply from Heatsafe Heating 2026.01.15

Hi Janet,

Many thanks for choosing our services time and time again.

Kind Regards

Siobhán
Heatsafe Heating Ltd