Heating Oil Today Reviews

Jack Silverside 2025.11.22

     

Fantastic company to deal with. From the ease to navigate on the website, to the communication from the point of ordering. Arrived very quickly, and on time! Holly from Heating oil today was amazing. Very knowledgeable and answered any questions I had and explained how my boiler worked as it’s the first time we’ve had an oil boiler. Will definitely use again if ever in need of emergency oil.

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Reply from Heating Oil Today 2025.11.22

Thank you for your review. We are pleased the ordering process was simple and that your delivery arrived quickly. Our website has recently been redesigned and built, so we are really pleased you found it easy to navigate. Holly is glad she could help explain how your boiler works, especially as it is your first time with an oil system. We are here whenever you need emergency oil or a fast top-up in the future.

Kind regards
The Heating Oil Today team

James Gibbs 2025.11.21

     

Perfect company. Needed emergency oil and they delivered faultlessly. Would highly recommend

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Reply from Heating Oil Today 2025.11.22

Thank you for your feedback. We are glad we could help when you needed emergency heating oil. Our team delivers heating oil to Brandon and across the whole of Suffolk every day, so it is great to hear that your delivery arrived quickly and without any issues. We appreciate the recommendation and are always here if you need us again.

Kind regards
Heating Oil Today

Daniel Yeomans 2025.11.21

     

Called heating oil today due to being let down for 1000litres of heating oil from a major supplier for 4 days. . They answered and delivered 100 litres within one hour of the call. The lady attending even purged the oil line free of air and relighted the boiler. Cannot praise the team enough. Amazing, amazing service. Highly recommended

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Reply from Heating Oil Today 2025.11.22

Thank you for your review. We are glad we could help with an urgent delivery. Our Emergency Heating Oil service is there for moments like this, especially when other suppliers fall through.

The team works across the area every day, so helping customers who need Heating Oil Kent at short notice is a priority.

Thank you again for the feedback and for recommending us.

Kind regards
Heating Oil Today

rl vids 2025.11.07

     

Excellent services i have disability kids and they come out as we did not release we had run out of oil. They come out their way at night time from far aswell. Defo be using them all the time now. Causeway estate

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Reply from Heating Oil Today 2025.11.09

Thank you so much for your kind review and for sharing your experience. We’re really pleased we could get to you quickly and make sure your heating was back on the same night. Our team always aims to prioritise customers in urgent situations, especially when heating is essential for families. We appreciate your trust and support and look forward to helping you again whenever you need heating oil in the future.

The Heating Oil Today Team, for Emergency Heating Oil across Essex, Norfolk, Suffolk, Kent and the surrounding areas.

Anna Wood 2025.01.27

     

I recently had the best experience with Heating Oil Today I’ve had with a business in a long time. We arrived home during a cold snap at night from hospital with our 2 day old baby and no heating. We had a warm house by breakfast the next day. Tim, who answered our call was professional and reassuring and went above and beyond to help us. Whats more their team sent a gift to us for our new baby. I find most businesses today forget about how important good customer service is. Heating Oil Today have reassured me there are still local businesses out there that alongside providing their services, care about their customers and their community. Thank you to the whole team for outstanding customer service, and we’ll be recommending you to everyone!

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Reply from Heating Oil Today 2025.01.29

Thank you so much for your review Anna. It gives us massive pleasure to read your review and listen to your feedback. I will be sure to share your comments with the rest of the team. Kind Regards Tim @ Heating Oil Today

jan wheller 2024.12.30

     

Amazing, after being panicked by a flashing watchman the day before Christmas Eve a reassuring friendly voice at the end of the phone was better than Santa. As promised a lovely young lady arrived, she checked my tank before filling to establish I had more than enough oil in the tank to last me until my pre order arrived, a faulty watchman 🥴I did not need their oil and was quickly refunded for the un needed oil. Excellent service, lovely people, their number has been added to mine and surrounding villages for anyone that finds themselves in trouble.

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Reply from Heating Oil Today 2025.01.10

Thank you very much for your kind words. Glad you were happy with the service we provided. Regards, Tim

Andria Q. 2024.11.26

     

Needed oil delivered ASAP. Called around to several places and H.O.T. was the only company that was prepared to deliver same day as advertised. Great service. Knocked on the door afterwards to be sure things were working right before leaving. Much appreciated! Thanks!

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Reply from Heating Oil Today 2024.11.27

Thank you for selecting Heating Oil Today ( H.O.T ) - We appreciate you trusting us with your heating oil order. As a small family business we pride ourselves in going above and beyond.

Sam Grainger 2024.11.25

     

Diane and Tim came to my rescue today. A faulty gauge on my tank meant I ran out of heating oil overnight. I contacted them first thing and they were with me by 11.30am with 200 litres of oil and a restart of my boiler. Tim was friendly and so helpful, and I was informed of his arrival time by text. Cannot recommend highly enough. I hope not to have to use them again, but knowing they out there and doing such a great job is brilliant.

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Reply from Heating Oil Today 2024.11.25

Thank you so much for trusting us with your order and for leaving us a review. It was a pleasure to assist you today.

Neal Branston 2024.05.19

     

What a brilliant company! I ran out of oil when the weather turned cold and had no heating or hot water. I contacted these guys who were able to sort me out with heating oil the same day; not only did they come and sort out the oil, but they also got my boiler going again, saving me from needing a heating oil plumber to sort that. He was a really nice guy and friendly and helpful. They also kept in touch with me by text message so I didn’t need to stay in all day. 100% recommended.

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Reply from Heating Oil Today 2025.10.26

Thank you for your review from last year. We’re so pleased we could get your heating and hot water back on quickly when you ran out of oil. It’s great to hear the team were able to help with both the delivery and restarting your boiler. If you ever need heating oil again, we’ll be ready to provide the same friendly, efficient service. Kind regards Tim, Heating Oil Today.

Alex L. 2024.03.25

     

We had a great experience with Tim. He is very professional and responsive from the time we contacted him to restarting the boiler, which was not a simple undertaking.

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Reply from Heating Oil Today 2025.10.26

Thank you for your review last year. We’re glad to hear Tim was able to help get your boiler restarted and that you were happy with the service. If you ever need heating oil again, we’ll be ready to deliver quickly and keep everything running smoothly. Kind regards Tim, Heating Oil Today.

Ann Mansfield 2023.04.14

     

Ordered at 9.45, explained I had a house bound father, Diane was so helpful knowing I was stressed, and the oil was here by 11.00. AMAZING service, kept informed, great people, would highly recommend.

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Reply from Heating Oil Today 2023.04.16

Thank you Ann - We really appreciate your custom.

Sue Lovell 2023.03.18

     

We needed oil to commission new boiler and was let down by Certas big time. Tim and the team came to the rescue with 200 litres on the same day - they were the only ones who did what they said on the tin! Brilliant service, fast and efficient. You need heating oil today then you have found the solution. 10 Stars from us.

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Reply from Heating Oil Today 2025.10.26

Thank you for the fantastic review. We’re so pleased Tim and the team could step in and help get your new boiler commissioned with a same-day delivery. We always aim to provide a fast, reliable service when others can’t, so it’s great to know we delivered when you needed it most. Thank you for the 10-stars! Kind regards Tim, Heating Oil Today.

OneStop Glazing 2023.02.10

     

Only for Emergency heating oil so disappointed.

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Reply from Heating Oil Today 2025.10.26

We understand your disappointment. We focus on emergency heating oil so homes and businesses are not left without heating. Kind regards Tim, Heating Oil Today.

Darren Lee Willbourne 2023.01.23

     

Tim and the team pulled out all the stops to get us heating oil in an emergency. Friendly, professional and going more than the extra mile. I just can’t praise them highly enough.

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Reply from Heating Oil Today 2025.10.26

Thank you for your lovely review. We’re so pleased we could help when you needed heating oil in an emergency. Tim and the team always aim to provide a fast, friendly, and reliable service, so it’s great to hear their efforts made a difference. Your feedback is very much appreciated. Regards Tim, Heating Oil Today.

Peter Ranson 2022.12.28

     

One of the most helpful companies i have come across. Went above and beyond to ensure that we were not left without heat over Christmas even though we were on the other side of the country and well outside their area. Can't recommend them enough.

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Reply from Heating Oil Today 2022.12.29

Thank you for your kind words. Regards Tim

Sarah Goldfinch 2022.12.11

     

Our oil was stolen - coldest day so far and my 87yr old mum at home. Within 2 hours Tim (aka Santa!) not only delivered oil but got the boiler running and the heating back on. I couldn’t recommend them highly enough! Thank you Tim and Diane!!

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Reply from Heating Oil Today 2022.12.12

Thanks so much Sarah, so pleased we could help you out. Have a wonderful Christmas. Best Wishes Tim ( Aka Santa )