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Reviews ( 211 )
Nikki Williams
2024.07.25
Punctual, efficient and clear when explaining work carried out/ status of boiler etc. Would recommend.
Reply from HeatGlow Heating and Plumbing
2024.07.25
Thank you, Nikki! We're glad to hear you found our service punctual and efficient. Your recommendation means a lot to us.
Crwydryn
2024.07.25
Excellent professional service always.
Reply from HeatGlow Heating and Plumbing
2024.07.25
Thank you, Crwydryn! We're delighted to hear you're pleased with our service.
Mark Townsend
2024.07.17
Absolutely first class. Both Tom and Gareth were excellent. Professional and extremely knowledgeable. Easy to deal with. Timely and efficient. I highly recommend HeatGlow.
Reply from HeatGlow Heating and Plumbing
2024.07.18
Thank you, Mark! We're thrilled to hear Tom and Gareth provided such exceptional service. Your recommendation means a lot to us!
Pamela Swandt
2024.07.12
Only had a quote at this stage, work hopefully completed next month. Knowledgeable, polite and courteous engineer.
Reply from HeatGlow Heating and Plumbing
2024.07.12
Thank you, Pamela! We're glad to hear you had a positive experience with our engineer. We look forward to completing the work for you next month.
Peter Davies
2024.07.10
Perfect service as always
Reply from HeatGlow Heating and Plumbing
2024.07.11
Thank you, Peter! We're thrilled to hear that you consistently enjoy our service.
Nigel Bevan
2024.06.28
Very good all round service
Reply from HeatGlow Heating and Plumbing
2024.06.29
Thank you, Nigel! We’re thrilled to hear you enjoyed our service.
Karen Doyle
2024.06.28
I booked boiler service online, this was a very easy process, I was able to choose time/date of service. From this point, I was kept informed of service arrangements & on the day, I was able to track engineers eta.
When engineer arrived, Gareth, he took off his shoes. I showed him where boiler was, he then carried out boiler service. He was polite, friendly and very professional. I will definitely use Heatglow again.
Reply from HeatGlow Heating and Plumbing
2024.06.29
Thank you, Karen! We're thrilled to hear about your positive experience with Gareth and our service process. We look forward to serving you again!
Lesley Woodhead
2024.06.24
Reply from HeatGlow Heating and Plumbing
2024.06.25
Thank you, Lesley! We're thrilled that you had a great experience with us. Your support means a lot!
Wyn Jones
2024.06.18
Gwasanaeth penigamp fel arfer
Great service as usual
Reply from HeatGlow Heating and Plumbing
2024.06.18
Diolch Wyn! Rydyn ni'n falch eich bod chi'n hapus gyda'n gwasanaeth.
Alastair Williamson
2024.06.13
Great experience all round. On time, with a tracker to know ETA. Friendly, tidy work. Answered the questions i had, even a little educational.
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, Alastair! We're thrilled you had a great experience and found our service educational and friendly. We appreciate your feedback!
Keith Bezant
2024.06.13
I have used Heatglow for a number of years and have found them to be excellent. My boiler had a fault and Heatglow arranged for an engineer to come out. Tom isolated the problem very quickly and was able to repair the boiler in no time at all. What i like about Heatglow is their prompt service and the way their engineers explain things to you in plain English. My first port of call for anything related to my boiler will always be Heatglow.
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, Keith! We're thrilled to hear about your positive experience with our prompt service and knowledgeable engineers. Your continued trust in Heatglow means a lot to us!
David Lewis
2024.06.11
Excellent service as always and really good advice about getting the most from the boiler and heating system and useful economy tips.
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, David! We're thrilled to hear you found the service and advice helpful.
Ruth
2024.06.09
Gwasanaeth arbennig gan Tom a Gareth fel arfer - cyfeillgar, taclus, prydlon a bob amser yn barod i ateb cwestiynau. Diolch yn fawr!
Great service from Tom and Gareth as usual. They are always on time, friendly and tidy in their work and very happy to answer questions. Many thanks!
Reply from HeatGlow Heating and Plumbing
2024.06.17
Diolch yn fawr, Ruth! Rydyn ni'n gwerthfawrogi eich sylwadau caredig ac yn hapus eich bod yn fodlon gyda'r gwasanaeth gan Tom a Gareth.
Ruth Carmock
2024.06.04
Professional, friendly, great communication, tidy and just do an amazing job. Been using HeatGlow for years.
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, Ruth! We're thrilled to hear you've had such positive experiences with our team. We look forward to serving you for many more years.
Lloyd Harding
2024.05.31
Excellent, professional and friendly service as usual. Highly recommend.
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, Lloyd! We’re thrilled to hear you enjoyed our service. Your recommendation means a lot to us!
VinnyN
2024.05.10
Excellent service.
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, VinnyN! We appreciate your feedback and are thrilled you enjoyed our service!
David Knight
2024.05.08
Very helpful on the phone when booking a call out and the engineer was really professional and he identified the problem and fixed the boiler in a timely manner
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, David! We're thrilled to hear our team was helpful and professional. We're glad the issue with your boiler was resolved efficiently.
gethin h
2024.05.08
Professional, Punctual, Polite also can pay by card which makes it a lot easier
Reply from HeatGlow Heating and Plumbing
2024.06.17
Thank you, Gethin! We're thrilled to hear you appreciated our professionalism, punctuality, and payment convenience.
Paul Doherty
2024.05.08
Reply from HeatGlow Heating and Plumbing
2024.06.18
Thank you, Paul, for your feedback! We're glad to see you had a positive experience and look forward to serving you again soon.
Mike Jean
2024.05.08
Reply from HeatGlow Heating and Plumbing
2024.06.18
Thank you, Mike! We're thrilled you had a great experience with us. Your support means a lot!