Verified Company
Friendly and professional service. Excellent communication skills! Great snow clearing. Will definitely contact them again if there is a large snow. They not only used their truck plow, they also got out of their truck and used a snow blower and hand shovel!
I’ve called on Heartland Grounds a couple of times this past month, and the experience has been fantastic. Super organized, professional, and quick with estimates. The billing system is easy and efficient too — love when a company makes things simple! Most importantly, you can tell they take real pride in their work and genuinely care about doing a great job. Definitely a service I’ll be using again.
Reply from Heartland Grounds
2025.10.24
Thank you for the review Cindy! I'm glad the process has been easy and that you’ve been happy with our work on those property cleanups.
We had our Soil Quality Restoration project done by Heartland Grounds in mid-September, and the timing couldn’t have been better. The warm weather and steady watering routine Stephen recommended made all the difference—within weeks, our lawn transformed from compacted and tired to lush, thick, and healthy.
Stephen was great to work with from start to finish—friendly, responsive, and full of practical, down-to-earth advice. He clearly explained what to expect and emphasized that, because of the dry and relatively warm conditions, consistent watering would be key to success. He also went out of his way to make the project possible in our fenced backyard—something other companies had declined to do—and handled the tricky access and equipment challenges smoothly and professionally.
Now, about five weeks later, the lawn looks fantastic: the soil is soft, the grass is dense and vibrant, and the whole yard feels renewed. We’re really pleased with the results and grateful for Stephen’s expertise and care throughout the process.
Thorsten
Reply from Heartland Grounds
2025.10.17
Thank you for the review Thorsten! It was great to work with you on the SQR project, and I'm happy it's turned out well!
I am not at all happy with the service completed Sept. 7, 2025. My lawn was aerated, over seeded and had starter fertilizer applied. There was no rain in the forecast and I have over an acre of sandy soil for lawn and no sprinkler system to keep it watered. Stephen and I discussed this before signing the agreement and he reassured me he would apply at appropriate time. Here we are over a month later, one very small amount of rain and nothing to show for it.
When I contacted him about not being happy with the timing/results he said it was the appropriate time according to ISU recommendations. Sept, 2025 was unusually hot and no rain to be had made for poor timing. Needless to say, I threw $800 + away and "The Heartland Promise (see below) did not "make it right."
I also had preventative grub treatment to help with the moles put down June 30, 2025 and the moles are taking over the yard.
The total package was a big expense and 0 results. Would not recommend.
Lisa
"The Heartland Promise
Your satisfaction is our top priority, and when we say we are committed to exceeding your expectations, we truly mean it, which is why all of our services are backed by the Heartland Promise. The promise is simple:
We guarantee your satisfaction
If you’re not completely happy with the quality of our work, we’ll make it right. That’s the Heartland Promise—because your trust means everything to us. Let us take care of your property, so you can enjoy a beautiful and worry-free outdoor space."
Reply from Heartland Grounds
2025.10.16
Thanks for the feedback, and we’re sorry you're unhappy with your results. We made our best effort to complete services at the optimal time. Grass takes several weeks to mature, so delaying services outside the expert recommended window risks the new grass being killed by an early frost. In Iowa, it’s impossible to predict what weather will be like several weeks in advance.
Regardless of timing, we communicated that watering is essential for good results. We emphasized this in person at time of service, in the after-care instructions that were emailed, and in our service agreement, which notes that results aren't guaranteed if watering or after-care instructions aren’t followed. In the future, we will make additional efforts to make sure customers understand our guarantees.
Regarding the grub treatment, that service is only to prevent grub-related turf damage. We do not advertise or guarantee it will do anything for moles.
Even if the new grass didn’t take as well as hoped, the aeration and fertilizer still benefit your soil and existing turf, and you’ll see those beneficial effects over time.
Regardless of timing, we communicated that watering is essential for good results. We emphasized this in person at time of service, in the after-care instructions that were emailed, and in our service agreement, which notes that results aren't guaranteed if watering or after-care instructions aren’t followed. In the future, we will make additional efforts to make sure customers understand our guarantees.
Regarding the grub treatment, that service is only to prevent grub-related turf damage. We do not advertise or guarantee it will do anything for moles.
Even if the new grass didn’t take as well as hoped, the aeration and fertilizer still benefit your soil and existing turf, and you’ll see those beneficial effects over time.
Heartland Grounds has provided excellent service all around. The lawn care work we received was exactly what we were hoping for. The communication that we've had with them was amazing, they were willing to work with us on scheduling and options. They also followed up later in the year for services we had discussed to make sure we didn't miss the time window. Would definitely recommend and plan to continue to work with them in the future.
Reply from Heartland Grounds
2025.10.16
Thank you for your review Asher! We've enjoyed the opportunity to work on your lawn this year, and we're excited to see how it continues to improve next year.
Heartland has done a great job in just a short amount of time turning around the health and appearance of our lawn. Stephen has been very helpful and responsive throughout the process as well. We are very happy with his weed control services and would recommend him to anyone interested in any groundskeeping services!
Reply from Heartland Grounds
2025.08.27
Thank you for the review Ryan! It's been great to see the progress your lawn has made, and we're looking forward to continuing to work together!
Saw them working on my neighbors lawn and requested a one time mow quote for my backyard which was just getting a little bit long for the mulching capabilities of my mower. Their manager gave me a super fair price and immediately came over and did a great job for me. Would recommend to anyone looking for some mowing done! Thanks for the good work!
Reply from Heartland Grounds
2025.08.16
Thank you so much for the review! We're happy we were able to help so quickly!
Working with Heartland Grounds has greatly improved my property’s appearance. They did a big leaf cleanup in the spring, and then I hired them to do my lawn care and weed control. They are easy to get a hold of and let me know when they will be at my house.
Reply from Heartland Grounds
2025.07.22
Thank you for your review Ramiz!
They did an amazing job with our yard. We didn’t have time for the upkeep and they came in with a reasonable price and were quick and efficient. The yard looks so much better! 10/10 recommend them for your yard needs!!
Reply from Heartland Grounds
2025.07.16
Thanks so much for your review Hannah! We appreciate the opportunity!
We recently moved into a home in Iowa City that had been vacant for some time, and the lawn was in rough shape—completely overgrown with branches scattered throughout the yard. Heartland Grounds came out promptly and took care of everything with incredible efficiency.
They were not only professional and kind, but also impressively attentive to detail. They tackled our large yard with no hesitation and didn’t cut any corners. The edging was especially well done—they carefully worked along our extensive fence line and even tidied up around the wood pile on the edge of the property.
Their thoroughness and work ethic really stood out, and it’s clear they take pride in what they do. I highly recommend Heartland Grounds to anyone in need of lawn care.
Reply from Heartland Grounds
2025.08.12
Thank you Anah!
Heartland Grounds installed sod around a 30’ x 25’ cement pad for a basketball court. Stephen was very professional and responsive to our needs and the crew was at our house within just a few days after providing a quote. I highly recommend and will use Heartland Grounds for any other needs in the future.
Reply from Heartland Grounds
2025.05.06
Thank you so much for the review! We appreciated the opportunity to work for you, and I hope you enjoy your upgraded outdoor space
Excellent experience. Heartland did an excellent job on cleaning up and mulching my flower beds. The crew was so efficient and Stephen walked me through the work they did when they finished. Exceptional communication and high quality work.
Reply from Heartland Grounds
2025.05.04
Thank you so much for your review Stacy! It was a pleasure working with you
This is the HOA's first year with Heartland and we are very happy with their services so far! They did a very thorough spring cleanup at a reasonable price. They cleared the property of sticks, trimmed bushes and hedges, took out volunteer trees that had sprung up, and also applied pre-emergent weed control.
Stephen is friendly, professional, and reliable. We are not a cookie-cutter property, and Stephen is providing us with the flexibility we need to make homeowners happy. He respects our need for chemical-free zones and other quirks that make our property unique.
Looking forward to a long and happy relationship with Heartland Grounds!
Reply from Heartland Grounds
2025.04.22
Thank you so much for your thoughtful review! We are looking forward to serving the HOA and maintaining it better than ever.
I hired Heartland Grounds for a spring yard cleanup, and they went above and beyond expectations! Stephen took the time to walk me through different lawn care treatment options and provided his expert recommendations. My yard looks fantastic and I’m excited to continue working with them this season.
Reply from Heartland Grounds
2025.03.26
Thank you for your review Miranda. We are looking forward to working with you too!