HB IT SOLUTIONS Reviews

Athembele Mabiza 2025.08.01

     

It's been about 2 weeks since the laptop has been fixed and I haven't encountered any problem. The entire process was smooth and quick. I would recommend this place to anyone face problem.

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Reply from HB IT SOLUTIONS 2025.08.02

Hi Athembele, thank you for the excellent review, much appreciated, and im sure the performance of your laptop should now be in a elite class compared to beforehand.

Barbara 2025.07.22

     

Amazing experience. My experience with HB IT Solutions was simply amazing. Herman was professional, honest and very helpful in explaining exactly what he was doing and answering all my questions. Everything was sorted out completely and as a senior with limited tech knowledge, I am so happy I contacted him. I highly recommend him and am a client for life. Thank you so much Herman.

Date of experience: 20 July, 2025

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Blue Suitcase (Pty)Ltd 2025.06.20

     

Exceptional Service HB IT Solutions We are beyond impressed with the stellar world class service we received from Herman, HB IT Solutions. Our business has had an unresolved IT issue without any resolution for quite some time. The very same day we contacted Herman from HB IT Solutions, he made himself available to not only assist and resolve our technical issues, but also save us so much money with his implemented solution. We are super impressed with Herman's friendliness, positive attitude and patience which made the whole experience stress free. In so many ways Herman went above and beyond to provide exceptional technical support and client service. He is truly exceptional and he will forever be our go-to IT specialist going forward!!

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M Birk 2025.06.20

     

We are beyond impressed with the stellar world class service we received from Herman, HB IT Solutions. Our business has had an unresolved IT issue without any resolution for quite some time. The very same day we contacted Herman from HB IT Solutions, he made himself available to not only assist and resolve our technical issues, but also save us so much money with his implemented solution. We are super impressed with Herman's friendliness, positive attitude and patience which made the whole experience stress free. In so many ways Herman went above and beyond to provide exceptional technical support and client service. He is truly exceptional and he will forever be our go-to IT specialist going forward!!

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Reply from HB IT SOLUTIONS 2025.08.02

Hello! Thank you for the amazing review. It was a pleasure to help you, and I will continue to help you with any IT-related problems you may have in the future.

Matthew Langford 2025.06.16

     

Wizard Thanks Herman! Your knowledge of IT is unmatched by anyone else I have come across. You'll definitely be hearing from me in the future.

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Bianca Wepener 2025.06.14

     

I had the absolute pleasure of dealing with Herman from HB IT Solutions, and I cannot recommend him highly enough. He went above and beyond to assist me with my laptop issues – even working late into the night to ensure that everything was running smoothly. What truly stood out was his willingness to help with extra tasks to make my life easier. His dedication, patience, and commitment to providing exceptional service are rare to find these days. If you're looking for reliable, professional, and genuinely caring IT support, HB IT Solutions is the way to go. Thank you, Herman, for your outstanding service – it meant more than you know!

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Reply from HB IT SOLUTIONS 2025.08.02

Hi Bianca, thanks for the fantastic detailed and powerful review. Much appreciated and im glad we were able to assist you.

Elaine Pambacas 2025.05.20

     

I had the pleasure of Herman helping me when I was in need and I can't recommend HB IT enough. The depth of knowledge is truly remarkable. Whether it’s tackling complex technical challenges, implementing cutting-edge solutions, or offering insightful recommendations, he demonstrated a level of expertise that goes above and beyond. What impressed me most was his ability to communicate complex ideas in a clear and understandable way. He not only solved my issues efficiently but also ensured I understood the solutions and how they would benefit my business long-term. Thank you for your time.

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Catherine Nell 2025.05.19

     

Best IT Support I have used HB IT Solutions, and during the past 8 years, they have consistantly assisted me with absolutely every single issue I have experienced in the fastest and most professional way possible, remotely as well as in Person, I wouldn't recommend anyone other than HB IT Solutions for IT Support Services in South Africa, and or in the World.

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Geroncio Le Roux 2025.05.08

     

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Reply from HB IT SOLUTIONS 2025.05.07

Hi Geroncia, i hope that ever since having left this bad review regardless of the fact that your system was 3 or 4 times faster, that the Games developers, were able to have rectified the bug which they had on the game you were playing, which resulted in this review, and as We did not develop that game, nor are we Game developers, you might if this issue has still not been resolved consider leaving a review for the developers, in comparison to blaming us for the Bug which there was on your Favorite Computer (PC) game, which resulted in the fps, being unstable and having shifted around.

Estiaan Senekal 2025.04.11

     

Expert, friendly service from Herman and his team! Can certainly recommend him for any IT related assistance.

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Reply from HB IT SOLUTIONS 2025.05.07

Hi Estiaan, thank you very much for having shared your excellent experiennce for many people to see in the future. Always glad to have been able to assist, and you are more than welcome to contact HB IT Solutions anytime going forward into the future. Thanks so much again.
HB IT Solutions

Jia Si Liu 2024.12.27

     

I have been using HB IT solutions for years now and honestly I can say I have received nothing short of excellence from Herman for the years . Not only he is good at what he does, but he is also very dedicated and patient, he sacrificed his Christmas Day to assist me with something which I urgently needed help with. I recommend HB IT solutions to anyone who is looking for a company who actually cares and go above and beyond for their clients

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Reply from HB IT SOLUTIONS 2025.05.07

Hi Cecilia, thanks so much for your excellent review and looking forward on being able to have you as a client for many more years to come going forward.

Elisha Indarjit 2024.10.07

     

This is the best service I had, a company you can trust and always in good faith. Herman fixed my laptop speaker, with excellent service and showing me the defect. I will always use their service, star rating

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Reply from HB IT SOLUTIONS 2024.10.07

Hi Elisha, thank You very much for your positive feedback, and we are really happy and will always provide the same level of Service in the future as we have provided at any given point in time. You are more than welcome to contact us anytime in the future for any IT Related issue you might be facing.

Lea 2024.09.17

     

I’m very impressed with Herman’s work. He resolved my IT issues effortlessly, which was a huge relief after the iStore told me it wouldn’t be possible. His expertise and efficiency truly made a difference, and I couldn’t be more grateful. Would 100% recommend!

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Reply from HB IT SOLUTIONS 2024.09.23

Hi Lea, it was a pleasure having been able to have assisted you, and feel free to contact us anytime in the future should you have any IT related issues at all. Thank you very muvh for the fantastic and honest review as well, it is very very much appreciated! 🙂

Pieter Rossouw 2024.08.27

     

Pity I can’t give Herman 6 out of 5 .. I need to be online for most of the day .. I had problems with my laptops programme and Herman prioritise it and was sorted the same day! World class service 🏆🏆

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Reply from HB IT SOLUTIONS 2024.09.15

Hi Pieter, thanks for your excellent review, and looking forward on assisting you and ensuring that you won't be having any IT issues going forward.

Elsabe Walker 2024.07.23

     

Does this business still exist? No response to calls or messages. Very disappointing as this also means that their guarantees are now nil and void.

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Reply from HB IT SOLUTIONS 2025.05.07

Hi Elsabe, as we were in contact a few weeks ago, and your were contacted back moments after having contacted HB IT Solutions the last time, leaving this 1 Star Review on here, is not really being that fair.
We still do exist of course as we have been existing for the past 13 years (almost 1 and a half decade) Our garantees are as solid as they come as previously having been a client yourself for well over 5 or 6 years, when it comes to our expertise if you would think back, was the main reason you were a client for as long.

Natalie Kirsten 2024.06.14

     

Very fast, personalised and professional service.

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Reply from HB IT SOLUTIONS 2024.06.14

Hi Natalie, thanks for sharing your experience, and for leaving us such a short, powerful and effective review. :) It is such a pleasure to have you as a client. Thanks again.

AMANDA POOL 2024.06.11

     

Great service. Herman knows how to do almost everything... friendly helpful and knowledgeable....

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Reply from HB IT SOLUTIONS 2024.06.14

Hi Amanda, thanks for the excellent review and all of the compliments, will gladly anytime be able to assist you with virtually any IT related issues you might ever be able to encounter. Thank you very much for having shared your experience with HB IT Solutions, and it was certainly a pleasure in having effortlessly assisted you remotely for the second. Thanks for your support and being a client of HB IT Solutions.
Kind Regards
Herman

jonam fortuin 2024.05.05

     

I was amazed how fast my Dell laptop was.send it for software problems it came back with outstanding performances,It was the BEST decision I ever make.well done guys.

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Reply from HB IT SOLUTIONS 2024.05.05

Hi Jonam, Thanks for your review, and we are really happy, when our clients are happy, and we look forward on having you as a client in the future, and our promise to you (our client) is never to dissapoint and always to exceed your best expectation and provide the best and most comprehensive IT Support service without any exceptions. Thanks For The fantastic review Jonam, much appreciated.

Veronica Muller 2024.01.11

     

I'm very impressed with their services. I highly recommend this company to do your IT remotely. Fahiema is a very nice lady and very helpful. Ahmed is very patient and an expert. I can't praise them enough. I'm overjoyed.

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Kiaan Leroux 2023.12.16

     

BAIE DANKIE VIR DIE HELP.My gpu was by my huis kom haal vir n diens en dit was goed gedoen daar na was my pc uit gesort met windows 11 en office en my pc was lekker getune ek sal enigiemand aan beveel om hulle pc na julle toe te bring julle diens is net uitsteekend beste diens wat ek al ooit gekry het baie dankie mane

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Reply from HB IT SOLUTIONS 2025.05.07

Hi Kiaan, baie dankie vir die fantastiese review, waardeur baie, en ons is altyd hier en reg om vir jou met enige IT probleem mee te help.
Waaardeur baie, en baie dankie weereens.