Verified Company
I was referred here from my pediatrics office after asking for a dermatologist referral for my son for a possible mole removal. The referral stated why we made this request. The provider was very nice. But after talking to her, she said she cannot provide surgical mole removals as that needs to be done by a dermatologist (what I had requested). After looking her up, she is a NP and cannot surgically remove this for us. I keep receiving bill notices, but I don’t even understand why we were accepted for a service that cannot be provided. She’s very nice, but it was inconsiderate and a loss financially.
Reply from Happy Skin PLLC
I'm completely disheartened as a business owner to see a two-star review for a problem that could have been avoided. It is common for families to schedule an appointment for skin checks and receive recommendations for next steps if biopsy is necessary. It states explicitly on the scheduling page of the website that I do not biopsy in my clinic and that I am a nurse practitioner (https://www.happyskindermatology.com/request-an-appointment/), but never the less I will coach my staff try to avoid this type of issue in the future. Again, very sorry for your experience.
She’s amazing, knowledgeable, competent and compassionate. My son had severe eczema on and it was scary. She treated him so well, he’s now looking better and got us in twice to see her on short notice during flares also helped us schedule a visit with an allergist. Well deserved 5 stars❤️
Reply from Happy Skin PLLC
So thankful for your family!
Our experience was great. Our five-year-old had persistent painful eczema, and we were at our wits end. We ended up making a special trip to Arizona to work with Samantha and she was able to fit us in, gave us multiple protocols for different scenarios and was wonderful with our son. Thank you and cannot recommend enough!
Reply from Happy Skin PLLC
Thank you for your 5 star review!!
We had a great experience! Sam was incredibly caring, knowledgeable, and so easy to talk to. She took the time to listen and made us feel completely comfortable. Highly recommend!!!
Reply from Happy Skin PLLC
2026.03.30
Thank you, Tierney! We're thrilled you had such a positive experience with Dr. Sam. Your kind words mean a lot, and we’re delighted she made you feel comfortable and cared for. We look forward to seeing you again!
Was referred to Sam for Molloscum for our 5 year old son.
Easy to schedule, very professional. She explained all our options and what to expect with each treatment option. Highly recommend!! Thanks Sam!
Reply from Happy Skin PLLC
2026.03.17
Thank you, Mike, for sharing your positive experience. We're delighted Dr. Sam could assist with your son’s treatment and provide clarity on the options. Your recommendation means a lot to us!
Any dermatologist can treat a simple skin problem. What is more challenging is to do this while making a human connection being welcoming and caring. That was lacking in our experience.
Reply from Happy Skin PLLC
We're so sorry to hear you had a less than 5 star experience. We take all reviews seriously and will strive to improve where we can to meet the needs of our diverse clientele.
Samantha is wonderful. She has been my daughters dermatologist since she was 14. She is now 18 and we just love her!
Reply from Happy Skin PLLC
Thank you, Ana, for sharing your positive experience! We're thrilled to know that Samantha has provided such excellent care for your daughter over the years. We truly appreciate your trust and kind words!
Dr Casselman really listened to our concerns. She addressed all our questions and provided treatment for my daughter.
Reply from Happy Skin PLLC
Thank you, Michelle, for sharing your experience. We're so glad Dr. Casselman could address all your concerns and provide effective treatment for your daughter. We truly appreciate your kind words and support.
Great experience every time!!!! Dr. Sam has been treating my daughters eczema for 4 years, So we know!!! She listens❤️
Reply from Happy Skin PLLC
Thank you, for sharing this wonderful feedback! We're so glad that Dr. Sam has been able to provide excellent care and support for your daughter's eczema over the years. We truly appreciate your kind words!
My son and I had a good experience here with Samantha at Happy skin Pediatric Derm. She got us right in on time for our appt, was thorough and explained well what he had and how to treat it. I was pleased.
I was grateful to be able to schedule a telehealth visit. We ended up with several prescriptions and it was confusing to keep them straight but she texted me all of the info and that was really helpful.
Reply from Happy Skin PLLC
2026.01.12
Thank you, Adrienne! We're glad the telehealth visit was helpful and that the texted info made things clearer. If you ever have additional questions about prescriptions or treatments, feel free to reach out!
Lisette listened to our current issues and explained what the plan was moving forward to fixing my teens hormonal acne. She also sent. A pdf of the plan to follow & that makes it so much easier for us. I've had several pleasant experiences at happy skin pediatric dermatology and will continue to go here
Reply from Happy Skin PLLC
2026.01.12
Thank you, Keri! We're happy to hear Lisette provided clarity and support. It's great to know the plan and PDF make it easier for you. We look forward to continuing to support you and your teen!
The best Doctor for our baby girl. We see Samantha Casselman because my daughter has a hemangioma and the doctor is just fantastic. She is going above and beyond and can be reached anytime wich we love it. Thank you very much for such a good care of our daughter. 🥰
Reply from Happy Skin PLLC
2025.07.30
Thank you Marina. I really appreciate you and your family.
