Handpans Europe Reviews

Ann Farmer 2025.12.04

     

Highly recommend Headpans Australia to anyone seeking unique and high quality musical items. I purchased a Steel Tongue Drum for an Xmas gift and it is beautiful. Rory provided excellent customer service. Packaging and delivery was flawless. I wouldn't hesitate to purchase from this company again.

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Nik Devereux 2025.12.04

     

Rory from handpans Australia made the whole process absolutely simple and painless. I was nervous about ordering my first pan given it cost $2500 nzd but Rory set my mind at ease answering any questions and sorting any issues promptly at almost any time of day (sorry forgot the time gap between nz and Perth, oops 😬). The drum arrived perfectly protected and sounds amazing. 100% recommend this company and Rory for purchasing a Sew Handpan.

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Evan McGregor 2025.11.02

     

The flute I got from Handpans Australia is great quality - beautiful tone and seems to be made high quality wood / parts. Rory helped me with any questions before purchase and he was really quick to respond and also to get it sent out to me. I would definitely highly recommend these guys. Thanks

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Sandy Holden 2025.10.21

     

I received my flute, and I absolutely love it. I had a vision of how I wanted my flute to look, and after a few conversations with Rory, he translated that idea into a truly beautiful instrument. It’s perfect - I love it, and it sounds amazing. Thank you so much Rory.

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Lorelle Dokmanovich 2025.10.10

     

Fantastic service. Rory was so lovely and get me updated about the order. I am so happy with my beautiful windchimes.

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Reply from Handpans Europe 2025.10.15

Thank you for your kind words! Im thrilled you love your windchimes and were happy with the service I provided,

Adam Brown 2025.09.11

     

Terrific service and communication!

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Reply from Handpans Europe 2025.10.15

Thank you for your kind words! We're thrilled you enjoyed our service and communication. Your feedback means a lot to us!

Campbell Hose 2025.08.23

     

Rory at Handpans Australia was extremely helpful when I was going through the process of deciding which handpan would suit me. After several visits to test the handpans out finally decided on a lovely C# Celtic Sew woodpan. Thankyou so much Rory. This is an amazing instrument. The sound is incredible. I would highly recommend seeing Rory for any of your sound healing needs. He has a great range of stock on hand.

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Reply from Handpans Europe 2025.10.15

Thank you for sharing your experience! We're thrilled Rory could assist you in finding the perfect handpan. Enjoy your C# Celtic Sew woodpan and its incredible sound! Your recommendation means a lot to us.

Daniel 2025.08.16

     

Rory was great, very helpful in helping me buy my first handpan, something I've been wanting to get my hands on for over a decade. The handpan was made by Sew Handpan in Italy, great quality, perfectly in tune, exactly as advertised. For reference I picked up the Stainless C Minor Celtic 9 Note version.

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Reply from Handpans Europe 2025.10.15

Thank you for sharing your experience! Im thrilled that I was able to assist you in finding the perfect handpan. Enjoy making music with your Stainless C Minor Celtic 9 Note—it’s a fantastic choice!

N. Trethowan 2025.08.13

     

It was so good to connect with Rory, who was faultlessly responsive and provided us with excellent service as we were searching for a handpan. He has the clear experience and knowledge of the instrument and values quality. There are other fancy handpan sellers in Australia but I chose Rory because of his down to earth approach.

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Reply from Handpans Europe 2025.11.09

Thank you for sharing your experience! Im delighted to hear that I provided such exceptional service and expertise. It means a lot that you valued my approach and dedication to quality. I appreciate your kind words!

Shine (Shine) 2025.07.11

     

I love my drone flute! the quality is amazing I got everything I asked for patterns and gem, I definitely plan to purchase from them again!

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Leilani Simmons 2025.06.30

     

My experience was perfect and Rory did everything he could to help me purchase one of his beautiful handpans , I definitely recommend buying your handpan from this business in Australia. Thanks Rory

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Hugo Riou 2025.06.24

     

I ordered a native american triple flute from there and ask to Rory if he could ship it to Brazil and the service was perfect. The flute is amazing, it is a very well made piece. You can customise it by sending a picture and chose a stone to engrave. Rory was very nice to talk to i would totaly recomand his work. Thanks again 🙏

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Pats 2025.03.25

     

Rory has helped me get onto my handpan journey with ease. As a beginner and being located in New Zealand, I was overwhelmed with the choice available but he was patient and helped me with options, information and sound samples to allow me to choose what resonated with me. I am now the owner of a beautiful Celtic piece that Rory helped me pick. Ordering and shipping was a breeze as he took care of postal needs and all I had to do was sit back and wait excitedly to get my piece delivered. Thanks Rory, and I’m so glad I found my way to you and to my lovely Handpan. 🙏🏻

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lisa Wan 2025.03.12

     

I just brought the most amazing Drone flute ,from the lovely Rory what a beautiful design and fantastic sound. Pure quality stunning instrument.😜Thankyou I love love ❤️ it x x Lisa (very happy customer)

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Arturo Campusano 2025.02.19

     

Rory did a fantastic job by asking the right kind of questions to tune the handpan according to my specific needs. When arrived I felt so happy when I opened it and played it even though is my first time playing one. It is a truly piece of art. _/\_

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Alex M 2025.01.06

     

Wonderful experience with this seller. I purchased a Frog Drum in the key of D Celtic Minor. Postage from Perth to rural SA was less than 3 working days! My item arrived well packed in perfect condition with a carry bag included. The price and service were both exceptional and the seller has been very fast to respond to any additional questions I have had. If you are in the market for a unique instrument of exceptional quality, with fantastic follow up service then I would highly recommend purchasing from HandPans Australia. Thank you Rory for my beautiful Frog Drum!

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Helen Findlay 2024.12.17

     

Beautiful Products, Excellent Customer Service...I Highly Recommend RORY & Handpans Australia!

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Bharat 2024.12.14

     

Rory has been incredibly helpful throughout my Handpan purchase journey. Despite my numerous questions and frequent pings, he was always prompt and thorough in his responses. When I had to delay shipping due to travel, Rory seamlessly coordinated with SEW to ensure the Handpan was delivered at a convenient time. I purchased a SEW Handpan, a reputable brand known for its quality, and I have been extremely happy with it. Its beautiful sound inspires me to learn and practice even more. Overall, a solid 10/10 experience with Rory, Handpan Australia, and the SEW Handpan!

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PumpKing 2024.10.06

     

This retailer is truly amazing, excellent communication and service, prompt delivery and the instruments are top quality! Honestly couldnt reccomend higher

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farrell maxwell 2024.10.04

     

This is the perfect gift for someone starting out to play music with no previous knowledge. I bought it is a gift, but had so much fun playing with it when it arrived (in just 2 days!) that I bought one for myself! The prompt and professional service was a rare treat in these times.

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