Verified Company
We called and got same day service. Technician diagnosed the problem right away and it was repaired in record time. Everything was explained to us from the fees to the service needed. Fees were more than reasonable. We are customers for life!
Reply from Hancock
Thank you, Anthony! We're glad to hear that you received prompt service and clear explanations about everything. We appreciate your trust and look forward to serving you for years to come!
Service tech was professional, answered all our questions, explained what he did, and was very polite. We will definitely be using this company for our future needs.
Reply from Hancock
2025.07.22
Thank you so much, Angela! We're glad you had a great experience and appreciate your kind words.
I have trusted my A/C and heating maintenance to Hancock for many years and they have always provided professional and competent service. I highly recommend them!
Reply from Hancock
2023.06.07
Thank you so much for the kind words, Donna! We appreciate your recommendation and are thrilled to hear that our team was able to provide you with excellent service.
From the initial phone call with the lady was extremely pleasant and helpful to the gentleman that came to charge the unit. They were all very professional, and honest, I would recommend them to everybody.
Reply from Hancock
2023.04.10
Thank you so much for taking the time to leave us a 5-star review, Becky! We are thrilled to hear that your experience with us was pleasant and professional. Your recommendation means the world to us!
Excellent in every way! I received a phone call when Jonathan was within 25 to 20 minutes of arrival. He was meticulous and conscientious about all that he did to achieve and maintain the proper functions of our equipment. He found safety issues and addressed them as well! Thank you, Hancock, for having this young man working for you! I appreciate that he was willing to let me follow him and ask questions about the procedures he did! I needed his education! You definitely have a life-long client in me!
Reply from Hancock
2025.11.07
Thank you for leaving the 5-star review. We appreciate you!
Our AC went out and Hancock was very responsive and repaired the system that same day!! Can’t recommend them enough.
Reply from Hancock
Thank you, Brian! We appreciate your kind words and are glad to hear that we could quickly help with your AC issue. Your recommendation means a lot to us!
Tyler was very professional and friendly, in and out within an hour for our biannual preventive maintenance.
Reply from Hancock
2022.04.05
Thank you so much for the five star review. We are always here to help!
Hancock Refrigeration Heating & Cooling performed a check-up on my heating system. The technicians were efficient and professional. They did a through job and answered all my questions. Have been using Hancock for several years and have never been disappointed in their knowledge, politeness and professionalism.
I highly recommend Hancock Refrigeration Company, INC.
Reply from Hancock
2024.03.25
It's so rewarding to hear about your positive experience with our technicians! We deeply value your trust in our team and your recommendation for Hancock Refrigeration. Looking forward to serving you for many more years!
Mark was awesome
A tribute to your organization
I am a happy camper
April 1st yearly contract maintenance
Jonathon was very pleasant and very thorough. I’m sure happy I decided to contract with Hancock Refridgeration
Reply from Hancock
2025.10.22
Thank you, John, for your kind words about Mark and your positive experience; we're so glad to hear you're a happy camper!
Always so reaponsive! Great people that work to ensure our system is working properly! The technicians are wonderful.
Reply from Hancock
2024.04.25
Thank you for recognizing our team's dedication to ensuring your system functions properly and for appreciating our responsive and wonderful technicians!
Our semiannual inspection service was done professionally and efficiently. Hancock Refrigeration Heating and Air Conditioning continues to provide exception service and their technicians are all very well trained and personable.
Reply from Hancock
Thank you, David! We're glad to hear that you found our inspection service professional and efficient. We appreciate your kind words about our team and their training. Your support means a lot to us!