Groomed by Vicki

Groomed by Vicki Reviews

Excellent rating
4.8 | 65 reviews
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Groomed by Vicki
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Trustindex 4.8 | 65 total
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Leigh Harris
Leigh Harris 2026.09.03
I’ve taken our Labradoodle, Chewie, to Vicki for years now, and it honestly feels like visiting a friend. She’s so warm and welcoming, and you can genuinely tell how much she loves what she does. Chewie always comes away looking and smelling immaculate, and I wouldn’t dream of taking him anywhere else. Appointments are always sorted well in advance, and she always goes out of her way to accommodate my schedule. Look no further for a dog groomer—use her once and you’ll see why she’s so highly recommended!
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Mike Bellis
Mike Bellis 2026.09.01
We had an amazing experience with Groomed by Vicki! Vicki did such a fantastic job with our nervous dog, Nova. She was so patient, kind and reassuring, and really helped Nova feel comfortable. Nova looked absolutely amazing after her groom! It’s clear that Vicki genuinely cares about the dogs she works with. We couldn’t be happier and would highly recommend Groomed by Vicki to anyone looking for a caring and talented dog groomer. Thank you so much, Vicki! 🐾❤️
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Kinga Urbaczka
Kinga Urbaczka 2026.08.29
Kika has been going to Vicki for 6 years now, ever since she was a tiny puppy! 🐶❤️ I’ve always known she is in the best hands. Kika used to be absolutely terrified of the dryer, but Vicki was always incredibly patient, gentle and understanding with her. Thanks to Vicki’s calm approach and patience, Kika eventually overcame her fear, which really shows how much care and attention Vicki gives to every dog she looks after. 🥰 Kika always comes back looking and smelling amazing, and most importantly, I have complete peace of mind knowing that she is safe, happy and well cared for. Vicki always does an amazing job, and I honestly wouldn’t trust anyone else with Kika. I can’t recommend her enough! 🐾💕
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Sarah Parker
Sarah Parker 2026.08.28
Barney loves his visits to Vicki. Fantastic service and exceptional groom. Can highly recommend. Looking forward to our next visit in November.
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Jennie Hogarth
Jennie Hogarth 2026.08.28
Excellent groomer, Banjo always comes back looking stunning and smelling amazing. Vicki looks after Banjo whilst grooming him she is very talented and he is groomed as per our request ie stripped due to his breed. Happily recommend Groomed by Vicki, thank you Vicki for making my boy look handsome xx
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Reply from Groomed by Vicki 2026.08.28
Thank you so much, Jennie! Banjo is such a handsome boy and always a pleasure to have in for his groom. I’m so pleased you’re happy with his hand stripping and, most importantly, that you trust me to look after him while he’s here.

Vicki x
Erica Prescott
Erica Prescott 2026.08.28
Vicki is a lovely,friendly lady. My cocker spaniel and Cavalier go together for their 'Spa Session ' They are both a bit nervy and Milo hates his paws being touched but Vicki does a great job. The boys come out fluffy and clean with a good cut. They smell nice too! Would totally recommend!
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Reply from Groomed by Vicki 2026.08.28
Thank you so much for such a lovely review Erica! They both do so well, even if Milo would much rather I left those paws alone! 😂 I’m pleased you’re happy with their grooms and that they feel comfortable coming to see me. Thank again
Vicki x
Hannah Girling
Hannah Girling 2026.08.28
We have been taking our Cockapoo George to Vicki for over a year now and he always enjoys going for his grooms. He is a very nervous dog but Vicki is so good with him, reassuring him & making sure he is comfortable throughout his appointment. He always comes home perfectly groomed and smelling amazing! We wouldn’t take him anywhere else and would recommend Vicki to anyone!
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Reply from Groomed by Vicki 2026.08.28
Ahh, thank you Hannah! It’s been lovely getting to know George over the past year and seeing him become more settled with each visit. For a nervous little chap, he does brilliantly.

I’m very lucky to have such lovely dogs (and owners!) coming through my door. Give George a fuss from me and I’ll see him for his next groom.

Vicki x
Babs Green
Babs Green 2026.08.01
Vicki is amazing with my dogs, Mimi and Mickey. They always look beautiful and smell amazing when she has groomed them. She is very patient with Mimi who is just a puppy.
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Reply from Groomed by Vicki 2026.08.28
Thank you Barbara! Mimi and Mickey are a gorgeous pair and I love having them in the salon. Mimi is doing brilliantly with her puppy grooms and it’s lovely watching her get more familiar with everything each time she visits. I’m so pleased you’re happy with how they look (and smell!) when they come home. See you all next time!

Vicki x
Kate Rouse
Kate Rouse 2026.07.26
We couldn’t be happier with the care our working cocker spaniel receives when she is groomed by Vicki. She is naturally very nervous and timid, so finding a groomer who is patient, gentle and understanding is so important to us. The Dirty Bertie shampoo is amazing too! We highly recommend Vicki.
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Reply from Groomed by Vicki 2026.07.28
Thank you so much for your lovely review Kate! I'm glad Ruby feels safe and comfortable with me. And I'm glad you like our Dirty Bertie shampoo too! See you both again soon. 🐾💛
Helen Baxter
Helen Baxter 2026.07.17
I picked my border terrier up to find they had used clippers on his head, he's never been cut with clippers on his head or anywhere else before, because I used to stay with him so I no, and they nicked his head. The groomers had cuts down their arms because they put him in the bath, he hates the bath, I did not realise they were going to bath him. And any groomer of border terriers knows that you don't bath a border. Also the two women must have really held him down in the bath to get the scratches they got. My beautiful boy is not himself since leaving there his naughty personality has been replaced by a timid dog. I will definitely not be going back and ask that anyone else stops and thinks about using them.
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Reply from Groomed by Vicki 2026.07.18
We're sorry to hear you were unhappy after Colins visit, particularly as you seemed pleased with how he looked when you collected him, so this review has come as a surprise to us.

To explain what happened on the day: when we began hand-stripping his head, the coat wouldn't release, which is something we typically only see in coats that have been clipped before. Neutering can also change coat texture. The small mark on his head came from attempting to strip fur that wouldn't come away, not from the clippers. We pointed it out to you ourselves at collection and explained exactly what had happened. At that point on the day, moving to clippers was a judgement call based on our experience as continuing to strip a coat that won't release would have been uncomfortable for him, so clipping was the kindest option. Although, with hindsight we should have phoned you before making that call, and we're sorry we didn't.

On the bath: because preferences vary so much among border terrier owners, we specifically asked beforehand whether you'd like him bathed. At no point did you ask us not to bath him. You told us to do what we normally do, so we followed our usual routine. We also weren't told he disliked baths until collection; had we known, we wouldn't have bathed. He was unsettled in the water and pawed at our arms, which is where the scratches came from, but at no point did we ever hold him down. His comfort guides everything we do.

We'd love the opportunity to put this right, so please do get in touch. We hope he's back to himself very soon.
sam Kopp
sam Kopp 2026.03.15
I have used vicki for going on 2 years now shes been fantastic with bob, shes very nice and polite, I 100% recommend her, very reasonably priced
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donna pakaki
donna pakaki 2025.08.13
Vicky is the best groomer I've used. She has made Clover look and smell amazing. I would highly recommend her
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Reply from Groomed by Vicki 2025.08.26
Thanks so much Donna!
Lisa Gimenez-Codd
Lisa Gimenez-Codd 2025.08.07
Since our cockapoo’s first puppy groom 5 years ago Vicki has been outstanding. She totally gets our nervous dog & manages to keep her calm throughout her grooms & she comes out looking, & smelling, divine. 100% recommend
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Reply from Groomed by Vicki 2025.08.26
Thank you so much Lisa!

It’s been a pleasure grooming Cocoa over the years. I can’t believe it’s been five already! I’m so glad she feels calm and comfortable with me, and I really appreciate your kind words!

Thank you!
Nic Fletcher
Nic Fletcher 2025.07.25
Vicki has groomed my 2 girls for a long time now, they absolutely love going even my shih tzu who is nervous loves going. Today I took my 18 week old puppy for his 1st groom, a little scare about how he would be! But again he was fine Vicki reassured him and let him see and sniff all the equipment, and he was so happy when I collected him. I can't recommend Vicki enough she is patient, caring, and does an amazing job. I would never take my dogs to anyone else! Photo below of my puppy's 1st groom today 😍
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Reply from Groomed by Vicki 2025.08.26
Thank you so much, Nic!

It means the world to hear how much your girls (and now your lovely new pup!) enjoy coming to see me. I know how important those first grooms are, and he did brilliantly!

I really appreciate your kind words and trust over the years. I'll see you all again soon!
Jessie Fillingham
Jessie Fillingham 2025.07.24
Vicki is just the best 👌 She is kind, patient and very knowledgeable. My pup looks gorgeous and adores her too. Nothing is too much trouble. Vicki is very talented and I cannot recommend her highly enough 😊
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Reply from Groomed by Vicki 2025.08.26
Thank you so much, Jessie!

That really means a lot! Ralph is an absolute sweetheart and always such a pleasure to groom. I'm so glad you're happy with everything, and even happier to hear they adore coming too! I really appreciate your kind words and support.
Hannah Cawthra
Hannah Cawthra 2025.07.21
Vicki is helpful and friendly and does a lovely hand strip of Billy the border terrier
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Reply from Groomed by Vicki 2025.08.26
Thank you so much, Hannah! Billy is such a lovely little lad and always a joy to hand strip. I really appreciate your kind words and continued support. See you both again soon!
Becky Cooke
Becky Cooke 2025.07.10
Vicki always runs on time, my WCS comes out looking beautifully tidy, not "buzzed". Vicki always remembers how like her groomed, and Bean always seems at ease in her company. I also appreciate the reminder texts the day before and her flexibility on the odd occasion I have needed it.
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Reply from Groomed by Vicki 2025.07.11
Thank you so much, Becky! It’s always a pleasure seeing you and Bean. She’s such a lovely girl to groom. I’m glad you’re happy with how I groomer her and that she feels at ease here. I really appreciate your kind words and continued support!
Zoe Gummoe
Zoe Gummoe 2025.07.09
I’ve been taking my pooch to Vicki for the best part of 4 years and wouldn’t trust anyone else with her. She does the most beautiful grooms and Honey is super comfortable with her - highly recommend, thanks Vicki!
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Reply from Groomed by Vicki 2025.07.10
Thank you so much, Zoe! It means the world to hear how much you and Honey trust me, especially after all these years. She’s such a lovely girl and always a pleasure to groom. I really appreciate your kind words and continued support!

Vicki
Mandy Templeman
Mandy Templeman 2025.07.08
I bring both of my Dachshunds, Bailey and Stanley, to Groomed by Vicki and I honestly wouldn’t go anywhere else. Vicki is amazing with them. She’s so patient, gentle, and really understands their personalities. Bailey can be a bit nervous and Stanley’s a total fidget, but somehow Vicki works her magic every time. I trust Vicki 100%. She treats them like her own and you can tell she truly cares about what she does.
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Reply from Groomed by Vicki 2025.07.10
Thank you Mandy! Bailey and Stanley are always a pleasure to groom. I’m grateful for your trust and kind words. I always look forward to seeing you all.
Vicki
liam1992ln
liam1992ln 2025.07.08
Vicki has been grooming our golden doodle since she was a puppy, she has always done a fantastic job, Lyla always comes away looking and smelling lovely. She is always very friendly and reliable and doesn’t leave a hair out of place !
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Reply from Groomed by Vicki 2025.07.10
Thank you so much, Liam! It’s been such a pleasure watching Lyla grow up. She’s such a sweetheart and always a joy to groom. I really appreciate your lovely words and continued support. See you both again soon!

Vicki

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